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IL Tornabuoni The Unbound Collection by Hyatt

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Rooftop terrace
Reception
Restaurant
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via dè Tornabuoni 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Bathroom

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, soundproofing, free cots/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, soundproofing, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is €611
includes taxes & fees
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About this property

IL Tornabuoni The Unbound Collection by Hyatt

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
IL Tornabuoni The Unbound Collection by Hyatt offers 62 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at IL Tornabuoni The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Ponte Vecchio. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 5 minutes by foot from Ponte Vecchio
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the luxury IL Tornabuoni The Unbound Collection by Hyatt. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

IL Tornabuoni The Unbound Collection by Hyatt has a restaurant on site.

Awards and affiliations

IL Tornabuoni The Unbound Collection by Hyatt is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (EUR 50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1764FXT6L
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

IL Tornabuoni The Unbound Collection by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 119 reviews
Rating 8 - Good. 9 out of 119 reviews
Rating 6 - Okay. 5 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ZhiFeng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommend! We love this 5 star hotel. Super clean and staff is good.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great location. Friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a great stay in IL Tornabuoni - from check in to check out. Special shout out to Amy and Vadim for taking very good care of us. 🌹🌹The housekeeping kept our room super clean with daily night down service. On certain days, we come back to the room with lovely poems written on post cards from the hotel manager. And not forget Michael and Jonas, ensuring the hotel is safe and secure. 👍👍 location is superb, close proximity to everything.
Stayed 6 nights in Jan 2026

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2025

10/10 Excellent

Lucy, Paddington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate the current culture of being pestered for feedback & only provide it when something is exceptional or truly terrible. My stay here was absolutely exceptional from the moment the cab pulled up outside the door to the minute we left. I’m already looking forward to returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very friendly staff. Wonderful location. Good food.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and service was remarkable
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheru, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in May 2025

10/10 Excellent

Subath

Stayed 3 nights in May 2025

8/10 Good

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM, Kingwood

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly deserving of its five-star rating. Reason number one: the exceptional quality throughout the entire property. Every detail reflects high standards — from the impeccable service and delicious food to the well-stocked bar. Not a single aspect felt like anything less than five-star.
Stayed 2 nights in Mar 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences ever! Decor, service, and location couldn’t be beat! Would go back for sure! Central to high end shopping, the river, Uffizi and restaurants. Ideal!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Harpreet

Disliked: Staff & service
Not a 5 star hotel. Poor front desk communication.
Stayed 8 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our short stay at IL Tournabuoni

Amazing hotel, exceeded our expectations in every way. The hotel staff were excellent and could not have done more for us. Not only is it located in the most sought-after per of the centre but also close to everything we wanted to see. We wished we were staying lo no er, but will definitely come back to the hotel soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Yehuda

Liked: Amenities, property conditions & facilities
Amazing location and beautiful hotel. The hotel is right in the center of the city center. We loved the fact we could walk everywhere. There are tons of restaurants and cafes around along with every designer store you can imagine. The staff were very friendly and helpful. I definitely would recommend this hotel to anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Just one night but a wonderful stay! Felt so pampered and taken care of… great staff, great room (we were upgraded for free to a suite)
View from room
Entrance
Room
Room
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they upgraded my room type
Stayed 3 nights in Nov 2024

10/10 Excellent

ELIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location Great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

SONIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IL Tornabuoni Hotel was an amazing experience.. The hotel is close to literally everything, right on top of the Burberry store,great amenities and everyone at the hotel is great. All of the staff, from the front desk to housekeeping and even the doormen, are all extremely professional kind polite and just very very welcoming. The entire stay was beautiful, they accommodated my requests very beautifully and just when I thought things couldnt get any better, right as I checked out and got into my taxi, not only did the doorman open the door for me to the taxi but he also opened the door for the taxi driver as well. Very very kind and these small gestures say a great deal about humanity. I will visit Florence again, and I will stay here again and again. Definitely upgrade your room, they're more spacious with beautiful windows.
Stayed 3 nights in Oct 2024