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"Hotel is in an excellent location for seeing all the sights. Very comfortable rooms, we even had a balcony. Staff were very helpful. For eating out we
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Mercure Firenze Centro ratings based on 5 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mercure Firenze Centro
Everyone (2)Couples (1)Friends (1)
5 out of 5
7 ladies who lunch
Hotel is in an excellent location for seeing all the sights. Very comfortable rooms, we even had a balcony. Staff were very helpful. For eating out we ate at Mercato Centrale a good few times which is not far form the hotels and excellent value. I felt the breakfast was adequate but not outstanding for a 4 star. There was a problem with air in the water pipes which was very noisy but the staff did fix it eventually. Take a mug with you as it is only paper cups to drink your tea out of.
Posted by Pauline P. on 27 Oct 2015
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4 out of 5
Modern and excellent location to Congress Center
Posted by Jarmo on 7 Apr 2024
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4 out of 5
Posted by Outi on 26 Sep 2023
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4 out of 5
Wir waren im Juli 2019 für 1 Woche im Mercure Firenze Centro. Nach anfänglichen Unzulänglichkeiten in der Zimmerausstattung, erfolgte im Rahmen der vorhandenen Kapazitäten, ein Zimmerwechsel. Hierbei wird ausdrücklich angemerkt, dass das Personal der Rezeption dies schnellstmöglich und kompetent mit großer Freundlichkeit veranlasste.
Diese Maßnahmen haben wesentlich zu einer gelungenen Urlaubsgestaltung beigetragen.
Posted by Ehepaar, from Berlin on 16 Jul 2019
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4 out of 5
Personal sehr zuvorkommend und nett, Gute Lage, Schöne Zimmer
Posted by a verified traveller on 14 Jun 2019
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.