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NH Firenze

4.0 star property

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Photo gallery for NH Firenze

Property amenity
Local cuisine
Minibar, in-room safe, desk, soundproofing
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Piazza Vittorio Veneto 4/A, Florence, FI, 50123
  • Place, The New Florence Opera House
    ‪3 min walk‬
  • Place, Leopolda Station Exhibition Center
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, 2AD+2CH)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed

View all photos for Family Room (Adjoining Room 4 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room 4 Adults)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed OR 2 Single Beds and 1 Double Bed

View all photos for Family Room (Adjoining Room, extra bed 4AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 4AD+2CH)

  • 30 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds

View all photos for Family Room (Adjoining Room, extra bed 6 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (Adjoining Room, extra bed 6 Adults)

  • 30 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed OR 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Futon OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 3 adults)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace (View)

Junior Suite, Terrace (View)

Junior Suite, Terrace (View)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (4 Adults)

Minibar, in-room safe, desk, soundproofing

Family Room (4 Adults)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

NH Firenze

Hotel with free valet parking, near Ponte Vecchio
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
NH Firenze offers 152 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at NH Firenze. During your stay, you're just a quick walk from Arno River. Free WiFi in public areas, free valet parking, and a restaurant are available.
  • Free WiFi
  • Free valet parking
  • Enjoy local cuisine while dining at NH Firenze
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 15 minutes by foot from Piazza di Santa Maria Novella and a 2-minute drive from Fortezza da Basso
  • Cats and dogs welcome for a fee
NH Firenze offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Firenze. Free valet parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
NH Firenze - This restaurant specializes in local cuisine and serves dinner only.
Narciso Restaurant - Onsite restaurant. Open daily.
Narciso Rooftop Terrace - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Secured, covered parking on site (EUR 50 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 to 19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narciso Restaurant
  • Narciso Rooftop Terrace
  • NH Firenze

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,442 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 19 to June 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 19 per person
  • Covered self parking fee: EUR 50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1FOG7WU8P
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

NH Firenze
NH Firenze Florence
NH Firenze Hotel
NH Firenze Hotel Florence
Florence Nh Hotel
Nh Florence Hotel Florence
Nh Hotel Florence
NH Firenze Hotel
NH Firenze Florence
NH Firenze Hotel Florence

NH Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 921 reviews
Rating 8 - Good. 336 out of 921 reviews
Rating 6 - Okay. 96 out of 921 reviews
Rating 4 - Poor. 29 out of 921 reviews
Rating 2 - Terrible. 12 out of 921 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility
Stayed 6 nights in Oct 2025

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Mariam

Travelled with partner
Liked: Staff & service
We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.
Stayed 2 nights in Sep 2025

10/10 Excellent

sacha

Stayed 2 nights in Sep 2025

8/10 Good

Victoria

Stayed 4 nights in Sep 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, costco recommended, nice rooftop pool with a beautiful view of Florence Italy, decent buffet breakfast with a lot if choices
Stayed 4 nights in Aug 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Good area to stay
Stayed 3 nights in Aug 2025

8/10 Good

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.
Stayed 3 nights in Aug 2025

6/10 Okay

Vivart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurencia

Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent space for a family of three. Great bathroom and air conditioning was great. Kept the room very cold which is needed after wandering Firenze in August.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with great location

Lovely hotel with good location. All that we needed was on hand.
Stayed 3 nights in Aug 2025

8/10 Good

SAMUEL JAMIE GUY

Travelled with family, Travelled with partner
Disliked: Cleanliness
Long hair (not mine or my partner’s) left on the wall in the bathroom. Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room. Good AC in the rooms Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind. Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing. Rather disappointing-could be better!
Stayed 4 nights in Aug 2025

10/10 Excellent

Afshin

Liked: Amenities
Very good hotel in a good location. Excellent overall for the price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing. Entire staff was incredible!
Stayed 5 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite a bit walking to train station or nearby restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

huong thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very convenient to get to the centre, to the restaurants, museums and rail station and airport. About 20 mins drive from the airport, 15mins walk to the main rail station or 20mins walk along the river to the OLD Bridge. Great view if you are walking along the river. Also great customer service by all the staff. Although the swimming pool is on the small size but the view of the city from the roof top made up for it. I would recommend this hotel if you are going to Florence for a short stay.
View from rooftop bar/swimming pool.
View from river, which is just 2 mins from hotel.
Stayed 5 nights in Jul 2025

4/10 Poor

Anggun

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service,
Stayed 3 nights in Jul 2025

10/10 Excellent

dalene

Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Damian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel with great breakfast but the car parks nearby were not safe and the carpets in corridors were really dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Top notch staff who were attentive and very helpful. I would definitely recommend this place!
Stayed 2 nights in Jul 2025

10/10 Excellent

Farhad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025