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Porta Faenza Hotel

3.0 star property
VIP Access

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Photo gallery for Porta Faenza Hotel

Front of property
Lobby sitting area
Lobby lounge
Superior Double Room | Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Faenza 77, Florence, FI, 50123
  • Place, Fortezza da Basso
    ‪3 min walk‬
  • Place, Central Market
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.4 out of 10
Exceptional
(34 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quintuple room

Quintuple room

Quintuple room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 5 Single Beds OR 1 Double Bed and 3 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Economy Small

Premium bedding, minibar, in-room safe, desk

Double Room Economy Small

9.6 out of 10
Exceptional
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Triple Room

  • Sleeps 3

View all photos for Quadruple Room

Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Quintuple Room

Premium bedding, minibar, in-room safe, desk

Quintuple Room

  • Sleeps 5

Single Room

  • Sleeps 1

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Economy Room

Premium bedding, minibar, in-room safe, desk

Economy Room

  • Sleeps 2

View all photos for Economy Room

Premium bedding, minibar, in-room safe, desk

Economy Room

  • Sleeps 2

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About this property

Porta Faenza Hotel

Family-friendly hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Porta Faenza Hotel offers 25 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Florence hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at Porta Faenza Hotel. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Porta Faenza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The family-friendly Porta Faenza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • High chair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1HE2XS57V
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Faenza
Porta Faenza
Porta Faenza Florence
Porta Faenza Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel Florence

Porta Faenza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wonderful service, spacious and comfortable room, and a large breakfast buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bath and jacuzzi. Big spacious room. Free breakfast and convenient location.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience right from the start. Allegra checked us in and gave us a map with insights on the most important areas to visit as we walked through Florence. The hotel is perfectly located, which was most important to us. The rooms included a good sized bathroom and shower and were comfortable and clean. If you are looking for a comfortable and clean place to stay that is in the heart of the city then this should be high on your list. We would stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location not far from the central area or train station. Good size room that was clean and comfortable. Lovely breakfast. Helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the little snack the hotel would leave for guests in the lobby and that the rooms were so spacious. An excellent stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebekkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Eli, Rolla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The hotel was very clean, perfectly located in the middle of Florence, and the staff were always friendly and helpful. Breakfasts were excellent, and there are plenty of amazing restaurants just steps away. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rehman

Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The room was spacious and very clean. Nice staff. Great breakfast and the air conditioning was amazing as the weather was hot. I highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

HYUNG TAEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as well as the entire hotel was very beautifully decorated. The hotel is very close to the train station allowing for easy travel. A great breakfast is also included.
Stayed 1 night in Aug 2025

10/10 Excellent

Varghese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is very friendly and helpful every time. The bathroom is newly renovated and is what you would expect. It is close to the train station and can walk to the hotel. Stores and historical places are walkable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, well kept and great location

Large rooms, well furnished, clean and modern. Facility over all is well kept with friendly staff and a good breakfast. Location is very central, just a short walk from the central station and several main attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent, close to the train station and a 8 min walk to the Duomo. The staff was super friendly. The breakfast was delicious. The double room was very spacious. The air conditioner worked very well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Viviane

Travelled with partner
Good location, clean and excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

mellissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a world traveler.. disregard all of these poor reviews. These people are complaining about things that dont really matter to anyone but karen americans. I stayed in room 10, nice balcony... and the absolute coldest air conditioning ive ever seen in all of europe. The hotel was easy to find, less than 5 minutes from train station. Lots of food choices right outside the door. I would only recommend this hotel to friends from here on at.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! The staff were so lovely and helpful. The rooms had an Italian feel and were spotless with a hot shower and comfy bed. Breakfast was excellent with lots of choices -all fresh and well prepared. Very convenient for the trams and buses and all points of interest are walkable. We all definitely book again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated and equipped room. Great Location
Stayed 1 night in Aug 2025

10/10 Excellent

Saima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded our expectations. The receptionist at he checkin was warm and helpful. We wished to have had another day. The room was spacious and clean. It is a walking distance from the touristy buildings and the main station. A lot of dining and shopping options. Loved it.
Stayed 1 night in Aug 2025

10/10 Excellent

Thi Ngoan, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room , clean , nice staffs , walkable to everywhere From Airport take tram directly to main station then walk 5 munites. Love to come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Hasell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accommodating.
Stayed 6 nights in Jul 2025

4/10 Poor

Monica

Travelled with family
Disliked: Property conditions & facilities

Basic hotel, close to train station.

Room was good size and clean. Breakfast was average, but the standout problem for us was that all of staff was cold, unfriendly and generally unpleasant; especially the breakfast attendant. Will never stay here again.
Stayed 1 night in Aug 2025