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Relais Twelve B&b

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Reception
Superior Double Room
Reception
Superior Double Room
Suite | Bathroom

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Via Faenza 12, Florence, FI, 50123
  • Place, Central Market
    ‪2 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Relais Twelve B&b

Bed & breakfast in Florence, 3-minute walk to Basilica of Santa Maria Novella
This bed & breakfast features free WiFi in public areas.
Relais Twelve B&b offers 5 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Relais Twelve B&b, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Breakfast served daily for a fee
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 3 minutes by foot from Basilica of Santa Maria Novella
WiFi is free in public spaces.
For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: EUR 3 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 3 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information and lockbox information. The host will greet guests on arrival.
Property Registration Number IT048017B48W2YLPGZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Relais Twelve B&b Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room amazing staff 24/7 response great customer service amazing location from restaurant and transportation thank you Relais ❤️
Stayed 1 night in Nov 2025

10/10 Excellent

jun

Nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It’s in a great area where you can easily get around — everything is within walking distance. It’s close to the train station and all the main attractions. I literally never had to take any transportation; it was just a six-minute walk from the station to the hotel, which was super convenient. The room was clean — it doesn’t include breakfast or anything like that, but since everything is nearby, that wasn’t a problem. For me, it’s a 10 out of 10! The room was perfect and ideal for sightseeing.
Stayed 2 nights in Oct 2025