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Residence Hilda

VIP Access

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Photo gallery for Residence Hilda

A hotel entrance with a grand wooden door, a framed mirror, and a sign with "RH" on the right.
A hallway with a checkered floor, a mirror, a chair, and a door with intricate metalwork.
A grand entrance with a checkered floor, a central mirror, and two wooden doors with intricate metalwork.
A modern living room with a dining area, wooden flooring, and a view of the city.
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Via dei Servi 40, Florence, FI, 50122
  • Place, Gallery of the Academy of Florence
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪6 min walk‬
  • Place, Uffizi Gallery
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 Bedroom, Private Bathroom, Courtyard Area

Junior Suite, 1 Bedroom, Private Bathroom, Courtyard Area

Junior Suite, 1 Bedroom, Private Bathroom, Courtyard Area

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Private Bathroom

A modern bedroom with a large bed, bedside tables, and a wardrobe.

Deluxe Suite, 1 Bedroom, Private Bathroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Private Bathroom

A hotel room with a bed, bedside table, chair, and curtains.

Luxury Suite, 1 Bedroom, Private Bathroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About this property

Residence Hilda

This residence features valet parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, limo/town car service, and a library are onsite. Change of towels is available on request.
Residence Hilda offers 12 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4.5-star residence have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

This Florence residence provides complimentary wired and wireless Internet access. 46-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the room service at Residence Hilda. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. Some of the pet-friendly amenities this property offers include food and water bowls, pet-sitting services, and pet grooming services.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Valet parking, self parking, and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the room service and the overall condition of the property
  • Steps from Santissima Annunziata Square and Museo degli Innocenti
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and pet grooming services
As a guest of Residence Hilda, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. The luxury Residence Hilda also features concierge services, laundry facilities, and dry cleaning/laundry services. The residence can provide limo/town car service and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Florence residence.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free 24-hour offsite parking within 20 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Car hire
  • Car not required
  • Uncovered parking on site (EUR 24 per day; includes in/out privileges)
  • Secured, covered valet parking on site (EUR 35 per day; includes in/out privileges)
  • Secured, covered extended parking on site (EUR 175 per week)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Baby bath
  • Bed rails
  • Changing table
  • Childcare (surcharge)
  • Children's books
  • Free cot
  • Highchair
  • Stroller

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 to 15 for adults and EUR 10 to 15 for children
  • Champagne service
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: EUR 40 per day
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 46-inch flat-screen TV with digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: EUR 500 per stay
  • Pet sitting services
  • Food and water bowls
  • Pet grooming services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Bathroom emergency pull cord
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 5 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 1800
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9:00 AM - 1:00 PM) and Monday - Saturday (2:00 PM - 6:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and return the keys

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls, pet-sitting services, and pet grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 to 15 for adults, and EUR 10 to 15 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 8)
  • Uncovered self parking fee: EUR 24 per day (in/out privileges)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Covered extended parking fee: EUR 175 per week
  • Pet deposit: EUR 500.00 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
Tax ID - IT05213090482
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Residence Hilda offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 1:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in.
Property Registration Number IT05213090482
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilda Florence
Hilda Residence
Residence Hilda
Residence Hilda Florence
Residence Hilda Hotel Florence
Residence Hilda Hotel Florence
Residence Hilda Florence
Residence Hilda Residence
Residence Hilda Residence Florence

Residence Hilda Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 183 out of 208 reviews
Rating 8 - Good. 22 out of 208 reviews
Rating 6 - Okay. 3 out of 208 reviews
Rating 4 - Poor. 0 out of 208 reviews
Rating 2 - Terrible. 0 out of 208 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

April

Liked: Cleanliness, check-in, communication, listing accuracy
This place was everything we could have hoped for! So close to everything we wanted to see and do. Had every amenity we needed. Great place to book your Florence stay!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities, communication
Room was large and well equipped for a short term stay. Location was excellent and the staff was very friendly and knowledgeable. Gave us great choices for the local area and markets
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shine

Liked: Cleanliness, amenities, communication
Wonderful room and location. Nearby all attractions. Recommended place to stay at Florence.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Centrally located by most major sites you would want to visit
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in an excellent area, the staff was friendly and very helpful with any of our requests
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Anne

Love this place

Amazing place to stay. Clean, spacious, great location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent with very good facilities. The staff were friendly and very helpful. The location is perfect.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service, fabulous location, can walk to so many attractions, very nice and very clean.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, location and huge room, it was an entire apartment!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful suite close to everything and very spacious
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly professional staff. Quiet, comfortable rooms with everything we needed.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Anne

Liked: Communication

Love this place!

What a beautiful place to stay! So easy and convenient! Clean, spacious rooms as well.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartment hotel, great location in the downtown area so when were tired, we took a break at our hotel. The staff was super friendly and helpful
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Neetu

Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo was exceptional located right in the central of everything very safe and large space.
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic apartments. Excellent location and very clean and well equipped.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, room comfort, communication
Our 3rd stay here, location perfect, property excellent, Airconditioning a Godsend Well done Resident Hilda
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very helpful and pleasant. Great location to dinning and shopping. Easy taxi ride to train station.
Verified

10/10 Excellent

Clare A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Florence Apartment Hotel

As a returning guest to Residence Hilda I was pleased to find it continues to offer quality accommodation. I look forward to staying again!
Verified

10/10 Excellent

kristi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service by staff and local recommendations. They were very quick to help us and very welcoming. Our suite was comfortable, well stocked and had every amenity we needed. I’d absolutely recommend this property to anyone staying in Florence and will be returning to stay there on our next visit!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication
Our stay was perfect, perfect location, lovely apartment with everything we needed. It was spotless and the staff were very helpful. We would definitely recommend and definitely be back. Thank you
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was a wonderful, from location to amenities provided by Hotel Hilda . Apartment was spacious, comfortable, clean and nicer than the pictures. Marjona is a treasure so welcoming with tips of places and restaurants to visit. Looking forward to my next stay.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort, communication
Absolutely amazing! This is the perfect place to stay! Plenty of dining places including right next door, very close to all the sites in Florence and incredible view to the Duomo! Michele was wonderful, check in/out was very simple and quick. Room was clean, spacious, water pressure great, a/c was good, the room was quiet, 10/10!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ugur

Liked: Cleanliness, check-in, communication, listing accuracy
.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome apartment to stay in for visiting Florence . . . Spacious, clean, great service, close to the cathedral. Great breakfast in bar diagonally across the street. My favorite so far!
Stayed 4 nights in Aug 2023