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Rivoli Boutique Hotel

4.0 star property

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Photo gallery for Rivoli Boutique Hotel

Garden
Lobby
Comfort Double Room
Double Room, Balcony
Premium Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool

Explore the area

Map
Via Della Scala 33, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Uffizi Gallery
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Romantic Double Room

Romantic Double Room

Romantic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Prestige Room

Prestige Room

Prestige Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rivoli Boutique Hotel

Hotel with a full-service spa, steps from Historic Centre of Florence
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Rivoli Boutique Hotel offers 87 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua & Wellness has 1 treatment room. Services include Swedish massages and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Rivoli Boutique Hotel. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at Aqua & Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Historic Centre of Florence and Basilica of Santa Maria Novella
  • Pets welcome for a fee
Rivoli Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Rivoli Boutique Hotel. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Rivoli Boutique Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A13UWDJ95T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rivoli Boutique Hotel Florence
Best Western Hotel Rivoli Florence
Rivoli Boutique Florence
Best Western Rivoli Florence
Hotel Rivoli Florence
Rivoli Boutique
Rivoli Florence
Rivoli Boutique Hotel Hotel
Rivoli Boutique Hotel Florence
Rivoli Boutique Hotel Hotel Florence

Rivoli Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fabulous Staff. Charming family owned hotel.

Staff was phenomenal, front desk and bartender were lovely and very helpful. Overall the stay was positive but the room was incredibley loud, smaller than photos,
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, Marblehead

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Tiniest shower space we have ever had

The hotel is situated next to florence center. The main reason I would not recommend this hotel is the shower. I think its safe to say that we have never in our life showered in such a small enclosed box. You can stand up straight but cant lean or bend. Breakfast was nice but I have had better selection in other 4 star hotels.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel molto curato Personale super gentile e disponibile Vicinissimo al centro
Stayed 1 night in Nov 2024

10/10 Excellent

hayat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Florence love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very well positioned!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time in Florence and I wanted a quiet hotel with quick access from Santa Maria station. The courtyard and the terrace made all the difference for me. With all the noise and rushing in the streets being able to quickly walk to the hotel and sit in the quiet terrace was really what I needed. Very clean hotel with very attentive staff and great service holding bags. The breakfast buffet was a nice surprise as I didn’t even know it was included.
Stayed 1 night in Oct 2024

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked on Expedia last minute for 2 nights, as our airbnb AC broke. Staff did not inform us there was construction going on on 3rd floor when checking n. They put us on 2nd floor next to elevator. Did not hear or see signs of this upon check in but there was a sign in elevator stating 3rd floor was not accessible. We put our things in room and got on with our day. Came back in evening and other than the AC working great, it was down hill from there. Beds were the hardest we have ever slept on. Pillows hard & flat. No bedside plugs, No working wifi to speak of. Kept dropping or had no bars so couldn’t load anything. Spoke to front desk about wifi & they said, there was no problem on their end & to reboot electronics. Tired & no change. Gave up, went to bed. Contacted them about beds being hard & they said they had no fix & would let housekeepers know in morning. Needless to say it was a horrible nights sleep. Morning came & still no wifi. Spoke to them again about this & the beds & they said they didn’t have a problem with wifi & housekeeping would be there around 1pm to address the bed issue. At 10 am construction started & sounded like the ceiling was going to fall in. Conclusion, we were moved to tiny 1st floor room, no wifi fix & full of mosquitos. Room had door to small smoking balcony. Assume it had been previously left open. Also, if u book on Expedia u don’t get house slippers. Saw them on carts & that every other room had them. How petty! Have contacted Expedia!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this hotel! Every employee I have interacted with was very professional and helpful. The only downside would be the thin walls, I could hear the neighbouring rooms conversation very early in the morning when I was sleeping and had them bang on the wall when I was having a phone conversation in a normal tone of voice.. besides that the overall experience was fantastic! Excellent location, very close to many touristic attractions and to the train station. I would also recommend trying to the restaurant in that hotel, delicious food and lovely staff. Will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gianfranco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel conveniently locate to both Santa Maria Novella train station and historic center. Within walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

CAROLINE

Stayed 1 night in Oct 2024

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty gardens. Staff helpful, especially at breakfast. Great location. Quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The property's location was great for walking to the Florence attractions. The staff was great. The property lives up to its boutique representation. A great alternative to a standard hotel stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quick 5 minute walk from the train station, and an easy walk into the square from the hotel. Welcoming, comfortable beds and the breakfast served each morning had plenty of options. Should you need a taxi, one was available within 5 minutes. We spent a month in Italy, and this was our final stay before returning home. An excellent choice.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with group
Liked: Property conditions & facilities
A superb boutique.hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved everything about this hotel. We felt very welcomed by the staff, and we loved our room and the courtyard. Even took a dip in the spa..
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk everywhere. Beautiful square 2 minutes walk. I would recommend this and definitely stay here again if I have the chance to visit again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities

Rivoli stay

Staff extremely helpful with car, current adapters, check in and out. The restaurant had a nice varied menus for breakfast and dinner. Would recommend a shelf in bathroom. Space very limited. Ended up using top of Kleenex box on wall. Room for toothbrush for 2 and that was all the space. Feather pillows need replacing. They're very flat.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oren

Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Dated. Although the hard surfaces were clean, the shower functioned very poorly and with low water pressure. What wasn’t tile or old wall paper was covered in old, dingy cloth. The amenities were extremely dated (blow dryer/clothes press - not iron) appeared to be from eons ago. The jacuzzi/plunge pool appeared to have algae. Not as pictured. Not impressed. Wouldn’t recommend. You can do better.
Stayed 1 night in Aug 2024

10/10 Excellent

Carla McIntosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nectar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Great location. Just 3 minutes from Plaza Maria Novella and the train station. All the tours met there so very convenient. Lots of restaurants and markets within 5 minutes. Safe and the AC worked great LOL
Stayed 6 nights in Aug 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great. The property was clean, convenient, and we enjoyed the variety of breakfast options as well as the pool! Would definitely stay here again!
Stayed 2 nights in Aug 2024