Rivoli Boutique Hotel

4.0 star property

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Photo gallery for Rivoli Boutique Hotel

Exterior
Garden
Outdoor pool
Garden
Deluxe Double or Twin Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking available

Explore the area

View in a map
Via Della Scala 33, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Uffizi Gallery
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

Romantic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Premium Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Comfort Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Family Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Premium Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Comfort Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Prestige Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

Comfort Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Rivoli Boutique Hotel

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
This hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Rivoli Boutique Hotel offers 87 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua & Wellness has 1 treatment room. Services include Swedish massages and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Rivoli Boutique Hotel. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Swedish massages at Aqua & Wellness
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella
  • Pets welcome for a fee
Rivoli Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Rivoli Boutique Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Florence hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Rivoli Boutique Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A13UWDJ95T
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 15 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rivoli Boutique Hotel Florence
Best Western Hotel Rivoli Florence
Rivoli Boutique Florence
Best Western Rivoli Florence
Hotel Rivoli Florence
Rivoli Boutique
Rivoli Florence
Rivoli Boutique Hotel Hotel
Rivoli Boutique Hotel Florence
Rivoli Boutique Hotel Hotel Florence

Rivoli Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Debra

Stayed 2 nights in Jun 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Locatioon and a very comfortable hotel.
Stayed 3 nights in May 2025

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ideally placed to visit most places in Florence, and it is handy for the T2 tram link to the airport. We used the hotel restaurant the first night and were pleasantly surprised by the food, staff and ambience. A short walk away you can find the cocktail bar where the Negroni was invented
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence Hotel

We were unable to stay at the hotel. They made arrangements for us to stay in the sister hotel. We were disappointed but understood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli, Grand Rapids, MI

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcia, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming Boutique Hotel with a friendly staff. Five minute walk from the train station. Ten minute walk to the city center. Close to everything but n a quiet area. Loved this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly great

Front desk staff was great, breakfast was great. Beds were not very comfortable but we were able to request slightly softer pillows to replace the flat, hard ones we had on our beds when we arrived. Note that if your room faces the street, there is noise at night. The courtyard was nice but there is no pool- just a jacuzzi. We wrongly assumed from pictures that it was a pool. Location is good for walking around the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aiperi

Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very helpful. Comfortable rooms. Great breakfast and amenities. Close to train station and walkable location.
Stayed 3 nights in Mar 2025

4/10 Poor

Joshua

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel had major construction work being done and was annoyingly loud. I asked the receptionist when construction would stop and she said soon. Also, she said it wouldn’t start before 9 am…it started around 8.

10/10 Excellent

Jungmi, New Jersey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really comfortable to stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so Clean and new and the staff was super profesional and nice, the breakfast was incredible, everything really around two minutes, the train station 2 min and wow !! The Hotel made me feel safe and welcome !!! Thank you Rivoli Hotel !!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a delight in every way!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with attentive staff. This hotel is a lovely gem within walking distance to the train station and Duomo.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, wife and i enjoyed the on-site spa/suana/turkish bath. Very close to everything, when we return to florence we will book with them again.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great birthday trip

First off, the location of this hotel was terrific. Walking distance to everything and close to the train but past the dodgy area. The morning after the first night was uncomfortable because my mattress was so hard. I talked to the manager and the mattress is replaced immediately. Also, it was my birthday during the stay, and the staff put a card and a package of biscotti as a gift in the room on my birthday. That was very much appreciated. Other than some construction which was only going on during the day, this was a great place that I would stay at again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't say the pool/spa was bad, just overstated from a quality perspective. Staff was very friendly, helpful, and a pleasure.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fabulous Staff. Charming family owned hotel.

Staff was phenomenal, front desk and bartender were lovely and very helpful. Overall the stay was positive but the room was incredibley loud, smaller than photos,
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, Marblehead

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Tiniest shower space we have ever had

The hotel is situated next to florence center. The main reason I would not recommend this hotel is the shower. I think its safe to say that we have never in our life showered in such a small enclosed box. You can stand up straight but cant lean or bend. Breakfast was nice but I have had better selection in other 4 star hotels.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel molto curato Personale super gentile e disponibile Vicinissimo al centro
Stayed 1 night in Nov 2024

10/10 Excellent

hayat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Florence love it!
Stayed 2 nights in Oct 2024