See all properties

Room Eleven

Choose dates to view prices

Photo gallery for Room Eleven

A hallway with a wooden floor, a door, and a staircase leading to a balcony with a green hedge.
A view of a staircase leading to a balcony with metal railings and a concrete wall.
A multi-story building with a classic architectural style, featuring a central entrance with a wooden door, multiple windows with shutters, and a stone-paved street in front.
A modern bathroom with a black marble wall, a grey wardrobe, a green chair, and a black trash bin.
A modern bathroom with a glass shower enclosure, marble tiles, a sink, and a towel rack.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Via Folco Portinari, 11, Florence, FI, 50122
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Piazza della Signoria
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Basic Room

A neatly made bed with a white comforter and a folded towel, a desk with a lamp and papers, and a window with curtains.

Basic Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room (Bargello)

A bedroom with a bed, two bedside tables with lamps, a window with curtains, and a radiator.

Double Room (Bargello)

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Pontevecchio)

A modern bedroom with a large bed, a bedside table, and a hanging light fixture.

Double Room (Pontevecchio)

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Signoria)

A modern hotel room with a marble wall, a bed with a blue headboard, a flat-screen TV, a wooden floor, and a window with curtains.

Double Room (Signoria)

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Restaurant
Hotel Bodoni
Historic Centre of Florence
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 843 reviews
The price is €98
includes taxes & fees
4 Aug - 5 Aug
Hotel Bodoni

About this property

Room Eleven

This smoke-free guesthouse features free WiFi in public areas. Housekeeping is available once per stay.
Room Eleven offers 4 air-conditioned accommodations with hair dryers. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at Room Eleven, you're just a quick walk from Piazza del Duomo. Free WiFi in public areas is available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a virtual front desk
  • Steps from Piazza del Duomo and 3 minutes by foot from Cathedral of Santa Maria del Fiore
Public spaces have free WiFi.

This Florence guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 6:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT048017B4Z9Y36AA5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Room Eleven Florence
Room Eleven Guesthouse
Room Eleven Guesthouse Florence

Room Eleven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 9 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gabriela

Liked: Cleanliness
Great room and perfect location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, close to main attractions.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, self check in, nice room. Would go back!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lynne

Liked: Property conditions & facilities
Clean and close to sites
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Great place. As described and comfortable bed.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, close to Duomo, staff communicated well
Stayed 1 night in May 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Convenient to the Duomo, marketplace and dining. Plus, it's walkable to the train station
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Alan

The 1st time entry with the codes was a little finicky but i sent them a whatsapp message and they responded instantly with a solution. Room was clean and nice. Could do with shelving of some kind in bathroom to place ones toiletries.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for when you want to spend more time outside the hotel and have somewhere clean and comfortable to sleep at night. Wonderful proximity to the Duomo and other glorious sights.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in May 2025
Verified

8/10 Good

Jennan

Liked: Cleanliness
Room was clean and good and the location was great but note that if you check in after 6pm they charge you 30 euros and you then have to pick up the key in one building and walk to the other with your suitcases.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Before arrival we’d received an email with information regarding entry into the building and our room which is excellent. We used our phone to navigate and had photos sent which helped identify the door/building. However, we mainly used a paper map which we found more accurate. It’s so very near the Piazza Duomo, many good restaurants.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Erynn

Liked: Cleanliness, property conditions & facilities
This location is a SELF CHECK IN (alot like an Airbnb) so there is no staff to rate. The room was clean, although the shower could have used a deeper cleaning. Overall, the room was exactly what we needed - a place to sleep. There are no exceptional views, and the private courtyard wasn't particularly private - you are overlooked by balconies above. The location was great and very close to the Duomo and other points of interest. Great for those on a tight budget and needing a conveniently located place to stay.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Seyda

Liked: Cleanliness, property conditions & facilities, room comfort
The location is very nice. Hotel Information good. Room is very clean. Checkin last time is very early. There is no wifi in hotel.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, clean and we felt very safe. We had air conditioning and it was quiet and the bed comfortable. The location is within 5 minute walk of Santa Maria Cathedral, and 15 minutes to Ponte Vecchio or 15 minutes to Uffizi Gallery, or 20 minutes to train station. Taxis were not easily obtained, so be prepared to walk most places. .
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely fine for a solo traveler. The building is a little difficult to get in and out of, especially since there wasn't a light on the stairwell and it was hard to find the keyhole on the door. Other than that is was great
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Jenny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was very stressful. You don’t get instructions until last minute and it required you to call the property every time you enter. The bed is very uncomfortable with only one thin pillow and thin blanket. I asked for another but was never provided one. The location is very central and convenient.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Clean and neat. But no hand soap; no blanket, no glasses, no shampoo. Soap in shower too high to use without stretching. Clothes hangers seemed too high too.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Umut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Eleven is located in old town, easy to get there but instructions to get into the building / room is a little bit tricky. There is no reception and also no room service so it could be problematic if you stay more than 2-3 days. The hair dryer was not working, l messaged them through hotels.com and the maintenance guy supplied me another hair dryer in couple of hours.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The whole check-in process is horrible. The online self check-in website didn't work, they have very very limited working hours so there's no one even there to help you! The room wasn't ready when I got there. I entered the room and it was dirty from the previous guest. I had to wait for them to clean it up. The location is good and very central.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Paulina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was a single bed but on the bigger size which was nice however I am not used to not having a duvet - they only provide one thin sheet… Wi-Fi and A/C were great. The room seemed clean at first but the moment I sat down on the bed, I have noticed some spillage next to the table, then I realised the sheets had stains as well as the bath sheet… The bathroom sink and toilet were clean but the shower had streaks of water on the walls and door… floor had several dark hair strands that were not mine as I am light blonde. It’s a shame cause other than that, it would have been an excellent place to stay but unfortunately it’s a big issue and I felt very uncomfortable staying here.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
La entrada fue un poco difícil de encontrar pero todo muy bien. Muy tranquilo y limpio.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Alexandre

Liked: Cleanliness, room comfort
Disliked: Staff & service
Para começar, o checkin é muito difícil, atendimento horrível, você precisa ligar para um telefone local para abrir o portão externo mesmo sendo estrangeiro, depois precisa entrar em contato novamente para pegar o código de acesso do portão de dentro, não é flexível, bem ruim. A privada do banheiro fica fazendo barulho a noite toda. O chuveiro e a cama são bons.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ana C

Liked: Cleanliness, room comfort
A estadia no geral foi tranquila, quarto e banheiro espaçoso com box de verdade para tomar banho. No entanto, tivemos dois contratempos no primeiro dia, mas logo foram solucionados. No check in (que deveria ser automático) o sistema estava fora, então tivemos que ir a pé em um outro endereço para retirar as chaves o que foi um pouco desconfortável uma vez que estávamos com mala e o centro de florença pode ser confuso de uma primeira vista. Depois disso ao chegarmos na acomodação não havia água quente no banheiro e tivemos que aguardar até às 10h do dia seguinte para solucionarem, já que o horário de atendimento é limitado. Felizmente, logo foi solucionado e não tivemos mais problemas com o quarto.
Stayed 3 nights in Sep 2025