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Santa Maria Novella Classic by Mmega

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Front of property
Comfort Apartment | Living area
Comfort Apartment
Interior
Comfort Apartment | Living area

Reviews

5.4 out of 10

Entire apartment

Sleeps 680 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Palazzuolo 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

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  • Kitchen
  • Washing machine
  • Free Wi-Fi
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4.4 out of 5, Excellent, 35 reviews
The price is €261
includes taxes & fees
14 Apr - 15 Apr
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About this property

Santa Maria Novella Classic by Mmega

This smoke-free apartment building features multilingual staff assistance. The apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Comforts include premium bedding and a down comforter, and also available are free WiFi and a washing machine.
Air-conditioned accommodations at this apartment offer hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Florence apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels.

During your stay at this apartment building, you're just a quick walk from Cathedral of Santa Maria del Fiore. Enjoy your stay with amenities like free WiFi and a kitchen in the apartment.
  • Air-conditioned apartment with kitchen, washing machine, and flat-screen TV
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff
  • Steps from Piazza di Santa Maria Novella and 9 minutes by foot from Cathedral of Santa Maria del Fiore
This apartment offers its guests multilingual staff. The front desk is open around the clock.

This 3.5-star Florence apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Oven
  • Refrigerator

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 50.0 per stay.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number IT048017C2BKVKLYNF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Santa Maria Novella Classic
Santa Maria Novella Classic by Mmega Florence
Santa Maria Novella Classic by Mmega Apartment
Santa Maria Novella Classic by Mmega Apartment Florence

Santa Maria Novella Classic by Mmega Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

2/10 Terrible

a

Travelled with family
Disliked: Cleanliness, room comfort

1 hour waited infront of gate with no one to help

Dear Host, I am writing to you to provide feedback on our recent stay at your property in Florence, from 25th Aug to 27th Aug. Before our arrival, I had messaged you to confirm our check-in time would be between 4:00 PM and 5:00 PM. Unfortunately, when we arrived, there was no one there to let us in, and we were unable to reach you by phone. We waited for over 45 minutes outside the building, and at that point, we were very stressed and concerned about the situation. Eventually, we had to contact Hotels.com for assistance. They were able to get in touch with you, and a colleague was sent to let us into the apartment. While we appreciate that you sent someone to help, the delay was very frustrating and created a very unpleasant start to our trip. Once inside, we found several issues that affected the quality of our stay: Kitchen: The kitchen was not as clean as we would have expected. We also found that essential cooking items like oil were missing, along with some basic utensils. Bathroom: The water was clogged in the bathroom sink, making it difficult to use. Additionally, the water in the shower was draining very slowly, causing it to pool while showering. Overall, the combination of the check-in problem and the issues with the apartment itself made for a disappointing experience. I wanted to bring these matters to your attention so that they can be addressed for future guests.
Stayed 2 nights in Aug 2025

6/10 Okay

Pam

Travelled with family
Liked: Cleanliness, room comfort

Service Not Great

The guy who checked us and was great. But then we had a hairdryer that wouldn’t work and we needed more towels. So we contacted the service people. They were very non communicative and then brought the stuff we needed a day after they said they were going to.
Stayed 5 nights in May 2024

8/10 Good

Eri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and easy to access to the train and bus. You can walk to almost all major spots and is safe. But there's just one thing to point out. The bar just across the street opens till very late at night(almost 3 AM), and very, very noisy every night! I couldn't sleep in the bedroom facing the street and had to use the sofabed in the living room. I know that it's not the property's respnsibility, but I think it has to be known in advance.
Stayed 5 nights in Sep 2024