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Serragli Loft by Mmega

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Romantic Loft
Romantic Loft | Living area
Romantic Loft | Living area
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Reviews

6.2 out of 10

Entire apartment

Sleeps 445 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via dei Serragli 41, Florence, FI, 50124
  • Place, Pitti Palace
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

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The price is €167
includes taxes & fees
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About this property

Serragli Loft by Mmega

This smoke-free apartment building features multilingual staff assistance. The apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area. Housekeeping is available on request.
Air-conditioned accommodations at this apartment offer espresso makers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

During your stay at this apartment building, you're just a quick walk from Pitti Palace. The apartment offers free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, dining area, and sitting area
  • Free WiFi
  • Amenities include a multilingual staff
  • Within a 10-minute walk of Pitti Palace and Ponte Vecchio
This apartment offers its guests multilingual staff. The front desk is open around the clock.

This 4-star Florence apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: EUR 50 per stay
  • Travel cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Oven
  • Refrigerator

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 50.0 per stay.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Housekeeping fee: EUR 45 per day
  • Crib (infant bed) fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number IT048017C2REP8BV8V
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Serragli Loft
Serragli Loft by Mmega Florence
Serragli Loft by Mmega Apartment
Serragli Loft by Mmega Apartment Florence

Serragli Loft by Mmega Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Arun Peter

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness

Florence stay

We stayed for 2 nights and whilst the initial communication was excellent from Yorick. After check in, we were given a number to call if there was problem - which there was with the internet - a message was sent on 1st day and 4 days later we have received no further response from them, not even to apologise for the inconvenience. The floors were dirty, that you needed to wear shoes at all times. There was no extra linen available to cover extra pillows. For those with any mobility issues, this apartment was on the 2nd floor (4 flights of stairs) and no lift available. The bathroom is also located up a narrow flight of stairs, directly off the kitchen - with no hand rail. The location was good with places to see close-by and plenty of eateries. It is a 15 mins walk to the main station over cobbled pathways. Overall it is a basic stay for a low rate, but for me I would stay elsewhere next time.
Stayed 2 nights in Sep 2023

4/10 Poor

Kaitlyn

Disliked: Cleanliness, amenities
My partner and I travelled 8 hours on a bus to Florence, and we were stuck waiting on the street for over an hour to get let into our apartment. Not a very good experience pretty disappointed. I followed the exact instructions for check in messaging the WhatsApp number of my arrival time, and the reception claims he didn’t receive my message but he ended up communicating with me on the same chat I initially messaged so he clearly got it but didn’t check.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

No recommended for those who need a comfort stay.

If anyone is sensitive bed bugs or insects bites. Do not choose this property. The place is old and run down. The photos shown on the website look new but actually look like 20 years old property. 2 of us who just check in experience insect bites and itchy on the skin after sitting on the sofa. I use the mosquito repellent not helping much. Owner provided repellent coil which mean they knew they have bugs & insects problem. They do not have 24 hours service counter to solve our problem. Service staff only meet us and pass the key then left the place. We only communicate through WhatsApp. Since it was later when we check 8n after 7pm. I would to 2 contact telephone via WhatsApp but no reply till next morning 9am. We leave the place immediately after 1 hours as both of us develop rashes on our neck, arms. We decided to check out immediately to find another hotel. We request to cancel 2nd day booking but the management ask us to show the bug to them. It is ridiculous to request us to go to sit and get beaten then find the bugs. Hotel.com service staff also never reply our request for cancellation. I have no issue after moving to another 3 star rated hotel nearby.
Stayed 2 nights in Jun 2023

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a few nights or even longer. Everything we needed for our use and a quick walk everywhere!
Stayed 2 nights in Apr 2023

8/10 Good

Mette

Travelled with family
Liked: Cleanliness, room comfort
Fint, der var hvad vi skulle bruge, sengene kunne være bedre, men de var ok. Hurtigt svar fra udlejer da vi havde et spørgsmål til overnatningen. Flink ung mand der viste os rundt i lejligheden.
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Muitas escadas. Luz banheiro muito fraca. Secador com defeito. Localização boa.
Stayed 3 nights in Sep 2023

8/10 Good

Alberto

da migliorare

Ho trovato la struttura e la posizione ottime. Un po meno l'accoglienza, nemmeno un bottiglia d'acqua all'arrivo, eccessivo il costo per la pulizia, considerate le condizione in cui ho trovato il divano. Ma la cosa più fastidiosa è stata quella di non offrire un sistema di deposito bagagli visto che il chekout era previsto entro le 10, decisamente presto.
Stayed 2 nights in May 2023

10/10 Excellent

PAI-HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay, just like home!

Feels just like home! It’s a very cozy loft and have everything you need, including a Bluetooth speaker! We had a wonderful stay here and will definitely come back again!
Stayed 2 nights in Sep 2019