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Staybridge Suites Florence - Civic Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Florence - Civic Center by IHG

Exterior
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Property amenity
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
150 Westpark Drive, Florence, SC, 29501
  • Place, Florence Civic Center
    ‪9 min walk‬
  • Place, Florence Veterans Park
    ‪12 min walk‬
  • Place, Magnolia Mall
    ‪15 min walk‬
  • Airport, Florence, SC (FLO-Florence Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

9.4 out of 10
Exceptional
(10 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

49-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Mobility)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Staybridge Suites Florence - Civic Center by IHG

Hotel with free parking, 9-minute walk to Florence Civic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available once per stay.
Staybridge Suites Florence - Civic Center by IHG offers 112 accommodations with DVD players and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 49-inch flat-screen televisions come with cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Florence - Civic Center by IHG. During your stay, you're just a quick walk from Regal Swamp Fox. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Florence Civic Center and Florence Veterans Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Florence - Civic Center by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Staybridge Suites Florence - Civic Center by IHG. Free self parking is available.

This 3-star Florence hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.
Staybridge Suites Florence - Civic Center by IHG has a restaurant on site.
A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday, and Thursday.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception (select days)
  • Hosted evening meal available on Monday, Tuesday, and Wednesday for a fee
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • DVD player
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Florence Civic Center Hotel
Staybridge Suites Civic Center Hotel
Staybridge Suites Florence Civic Center
Staybridge Suites Civic Center
Staybridge Suites Civic Cente
Staybridge Suites Florence Civic Center
Staybridge Suites Florence Civic Center an IHG Hotel
Staybridge Suites Florence - Civic Center by IHG Hotel
Staybridge Suites Florence - Civic Center by IHG Florence
Staybridge Suites Florence - Civic Center by IHG Hotel Florence

Staybridge Suites Florence - Civic Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 955 reviews
Rating 8 - Good. 116 out of 955 reviews
Rating 6 - Okay. 30 out of 955 reviews
Rating 4 - Poor. 13 out of 955 reviews
Rating 2 - Terrible. 19 out of 955 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked on recommendations from the internet. Overall, I would give the staff 5 out of 5- they were extremely friendly and professional! I was slightly disappointed with the room….the sitting area (couch) was extremely uncomfortable, stiff and sagging cushions all in one. There was an apparent tear in the carpet which was concealed with tape. The most important item- we found the beds to be very uncomfortable. Overall high average- thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Mishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Russ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent from the staff to the food.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was notably clean, with well-maintained common areas and rooms that felt fresh and tidy. The staff was a highlight—friendly, welcoming, and attentive, making check-in and daily interactions a pleasure. One standout feature was the complimentary dinner, which was not only a nice touch but also delicious, offering a variety of satisfying options. The rooms were well-appointed, with comfortable furnishings and thoughtful amenities that made the stay convenient and enjoyable. However, there was one noticeable drawback: the fifth floor had a persistent funny smell that detracted from the otherwise pleasant experience. The hotel could benefit from addressing this issue and improving its overall aromatherapy to ensure a more consistent ambiance throughout the property. Overall, Staybridge Suites Florence is a solid choice for travelers seeking a clean, comfortable stay with great staff and tasty perks, but they should work on resolving the odor issue on the fifth floor to elevate the experience further. **Rating: 4/5 stars**
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean, staff was very helpful, and the breakfast was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Maxie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very kind
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pets
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great bacon
Stayed 1 night in Aug 2025

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the door ,Marcu is the check in King , makes you guys shine, the building and operation is flawless great job!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kiasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful , breakfast is great , and property is clean !
Stayed 2 nights in Aug 2025

6/10 Okay

Shail

Travelled with family
Not a bad place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well kept property. Rooms are clean and the staff is very pleasant and helpful. Breakfast was fantastic and was several steps above the typical buffet. Staff at the buffet was helpful and very attentive to ensuring the quality of the food and restaurant. Will definately stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Big rooms. Lots of facilities and good buffet breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and Comfortable. Would highly recommend.
Stayed 1 night in Aug 2025