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The Moon Boutique Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for The Moon Boutique Hotel & Spa

A restaurant with marble flooring, white upholstered chairs, and a chandelier. Tables are set with white tablecloths and silverware.
A modern bathroom with a large freestanding bathtub, a built-in shower, and a skylight.
A modern spa area with a heated pool, stone walls, and relaxation chairs.
A modern interior with a glass partition, a staircase, and a seating area with a warm-toned wall in the background.
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
14 Viale Fratelli Rosselli, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪19 min walk‬
  • Place, Piazza del Duomo
    ‪13 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic con accesso SPA

A bedroom with a bed, a chair, a desk, and a television.

Classic con accesso SPA

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe con accesso SPA

A bedroom with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe con accesso SPA

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior con accesso SPA

A bedroom with a large bed, a bedside table with a lamp, a mirror, and a tray with a bottle.

Superior con accesso SPA

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite con balcone e accesso SPA

A bedroom with a large bed, a bench, a round table, two chairs, and a mirror.

Junior Suite con balcone e accesso SPA

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Executive con accesso SPA

A spacious bedroom with a large bed, a chair, a desk, a staircase, and a window with curtains.

Suite Executive con accesso SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite con accesso SPA

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Deluxe con Sauna, Idromassaggio e accesso SPA

A spacious bedroom with a large bed, a bench, a nightstand, and a view of a staircase.

Suite Deluxe con Sauna, Idromassaggio e accesso SPA

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Moon Boutique Hotel & Spa

A full-service spa, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and concierge services.
The Moon Boutique Hotel & Spa offers 23 air-conditioned accommodations with minibars and safes. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Moon Boutique Hotel & Spa. During your stay, you're just a quick walk from Arno River. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 12 minutes by foot from Piazza di Santa Maria Novella and a 3-minute drive from Central Market
  • Airport shuttle service available for a fee
The Moon Boutique Hotel & Spa offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Moon Boutique Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way)
  • Uncovered self parking fee: EUR 35 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Moon Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1RDJBVCLQ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Moon Boutique Hotel Florence
Moon Boutique Hotel
Moon Boutique Florence
The Moon & Spa Florence
The Moon Boutique Hotel
The Moon Boutique Hotel Spa
The Moon Boutique Hotel & Spa Hotel
The Moon Boutique Hotel & Spa Florence
The Moon Boutique Hotel & Spa Hotel Florence

The Moon Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 479 out of 573 reviews
Rating 8 - Good. 71 out of 573 reviews
Rating 6 - Okay. 14 out of 573 reviews
Rating 4 - Poor. 4 out of 573 reviews
Rating 2 - Terrible. 5 out of 573 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAMIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel : spa is so beautiful and relaxing The entire staff is here to assist you and is always welcoming Breakfast is very good, savory and sweet : cakes, etc... Well-insulated: no noise from the hallway or the street Easily accessible by tram and just 5 minutes from Florence train station You can reach the historic center in 12 minutes, and by walking along the banks of the Arno, you can wander through areas free of annoying tourists
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. From desk staff were very friendly and helpful. Location was good, with only a 20 minute walk from the train station. We highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Franco Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room very good, food good. Facilities and location all good. Would be happy return and to recommend to family and friends. Thank you for such a pleasant stay
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - modern and clean hotel with great breakfast and very helpful staff. just outside the hotel there is a tram line and mini bus stand to commute the different parts of town. The only negative part was smaller room size but all other positive features of the hotel and staff overcomes this minor deficiency.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great breakfast, superb location and great room. Overall superb, would definitely stay again!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding Boutique Hotel. Friendly Multilingual Staff, Great Breakfast, beautiful and spacious room. Absolutely amazing Wellness Spa! Centrally located for easy access to all of Firenze via public transportation. 30 mins from airport. I highly recommend The Moon Hotel And Spa!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna was
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location right across the street from the tram. Very clean and the staff is wonderful.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Over the Moon!! What a beautiful boutique hotel. The little details. The whole place is glorious. We used the Spa too, would’ve used it again but had lots to do outside in town.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, amenities
Chambre impeccable, personnel très serviable
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Thomas R

Liked: Cleanliness, staff & service, amenities
The staff were super helpful. The room was very clean. Beautiful hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ruth-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything—the breakfast, the staff, and the cleanliness—was perfect. The room was quiet and supremely comfortable. Highly recommend!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Elizaveta

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff member working the shift on April 4, 2026, the day of our departure, was rude and unhelpful. In contrast, the staff member on the previous day, the day of our arrival, was very kind and helpful. He assisted us with everything and even booked a restaurant for us. The property itself is nice, and the rooms are pleasant. However, our experience with the staff member on the day of departure was disappointing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel and a quiet location with a friendly and helpful team
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and nice. The staff was genuinely very welcoming, helpful and hospitable. Breakfast was delicious everyday.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Rooms magnificent, reflect the photos. Staff amazingly friendly and helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique small boutique hotel Clean and a very good breakfast
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and comfortable stay. Staff was wonderful.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was delicious and very well presented. Staff was ver courteous and helpful.
Stayed 6 nights in May 2025
Verified

8/10 Good

Brendan John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was wonderful though the jacuzzi could be hotter I think! The only complaint was that the bed wasn’t very comfortable (it was pretty hard) and the pillows were rather flat.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Nafeesa

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and cleaned daily. The staff were very helpful and friendly. The rooms were a little cold overnight, but it is November...
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Juia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel but a bit far from our points of interest. Staff are amazing and so is the spa. Breakfast is great, everything included with your stay except for 2 items on the menu which was a little strange (fresh fruit plate and egg Benedict), not sure why they decided to charge for these 2 items. I think it would have been a better customer experience to include both, but not a deal breaker as there were enough options. The beds were hard and not very comfortable for us and it was very hot our first 2 days as we were told A/C could not be turned on until april 20th or when temps reach 80 degrees. The rooms were exceptionally clean. Overall a very good hotel but not sure we would stay again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, well situated and comfortable.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff , wonderful breakfasts very nice spa
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

BITA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is located a little far from historic area of the town. but if you are a go walking person, it is 15 minutes walk. the hotel itself is very good. fresh and nice design, very nice buffet breakfast and kind stuff.
Stayed 3 nights in Oct 2025