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Bolontiku Boutique Hotel, Member of the Cayuga Collection

4.0 star property
VIP Access

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Photo gallery for Bolontiku Boutique Hotel, Member of the Cayuga Collection

A resort with a pool, outdoor seating, and a thatched-roof structure.
Property video
A bathroom with a shower, a bench, and a view of greenery through large windows.
A serene lakeside property with a small building surrounded by lush greenery and trees.
A bathroom with a shower, a window with a view of greenery, and a wooden bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001
  • Place, Lake Petén Itzá
    ‪3 min walk‬
  • Place, Maya Mall
    ‪47 min drive‬
  • Place, Flores Dock
    ‪55 min drive‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Garden View Room King

A hotel room with a bed, a desk, a chair, a lamp, a wardrobe, and a framed picture on the wall.

Garden View Room King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake View Jr Suite King

A hotel room with a large bed, two armchairs, a desk, and a wooden headboard.

Lake View Jr Suite King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden View Room King

Garden View Room King

Garden View Room King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake View Jr Suite King

A bedroom with a bed, a TV, a wooden door, and a balcony with a view of trees.

Lake View Jr Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake Breeze Suite

A spacious bedroom with a large bed, a desk, a television, and a balcony with a view of greenery.

Lake Breeze Suite

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake Breeze Suite Queen

A hotel room with three beds, a ceiling fan, a desk with a chair, and large windows.

Lake Breeze Suite Queen

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Garden View Room Queen

A hotel room with two beds, a balcony, and a seating area with a table and chairs.

Garden View Room Queen

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Lake View Jr Suite Queen

Lake View Jr Suite Queen

Lake View Jr Suite Queen

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Villa Retreat

A spacious living area with a sofa set, a coffee table, and a dining table with chairs. There is a kitchen in the background with a refrigerator and a sink.

Villa Retreat

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Queen Bunk Beds
  • Free Wi-Fi

View all photos for Comfort Studio

A hotel room with a bed, a desk with a lamp, a TV, and a balcony with chairs.

Comfort Studio

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Bolontiku Boutique Hotel, Member of the Cayuga Collection

Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and massage/treatment rooms.
Bolontiku Boutique Hotel, Member of the Cayuga Collection offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bolontiku Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Bolontiku Boutique Hotel, Member of the Cayuga Collection. During your stay, you're just a quick walk from Lake Petén Itzá. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at Bolontiku Spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a steam room and a sauna
  • Steps from Lake Petén Itzá
  • Airport shuttle service available for a fee
Bolontiku Boutique Hotel, Member of the Cayuga Collection offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Bolontiku Boutique Hotel, Member of the Cayuga Collection. An airport shuttle (available on request) is available for a fee.

This 4-star San Andres hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Bolontiku Boutique Hotel, Member of the Cayuga Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 9 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bolontiku Boutique Hotel, Member of the Cayuga Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Bolontiku Boutique Hotel, Member of the Cayuga Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 9:30 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bolontiku Boutique
Bolontiku Boutique Hotel
Bolontiku Boutique Hotel San Benito
Bolontiku Boutique San Benito
Bolontiku Hotel
Bolontiku Hotel Boutique
Bolontiku Boutique Hotel San Andres
Bolontiku Boutique San Andres
Bolontiku Hotel San res

Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 283 reviews
Rating 8 - Good. 30 out of 283 reviews
Rating 6 - Okay. 7 out of 283 reviews
Rating 4 - Poor. 7 out of 283 reviews
Rating 2 - Terrible. 6 out of 283 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zachery Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort property across the lake from Flores - the staff is excellent and the rooms and food are lovely. We enjoyed our stay and loved the setting
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
staff and location spectacular. Room was great. Because it is remote, it would be great if there was a small store where snacks (and perhaps ice cream) could be purchased.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise on earth. Loved the resort and the friendly staff. Pool could have been cleaner, but you are int he jungle. The lovely floating dock with chairs was majestic. My wife doesn't swim, so when I swam there, the staff took my wife by boat so we could be together. Loved this place. Will go back for sure!!
Pool and restaurant view
Our balcony
View from our bed
Restaurant
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from everything, in the best way possible. Go for a swim in the lake or kayaking. Sit and enjoy a cold beer by the pool. Go to Tikal! This isna great option for kids, the whole family or just couples. It was a great discovery on our last trip to Peten. Staff was friendly and helpful at all times.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, they anticipate your needs before you even get chance to ask for anything. The food was delicious and the portions were generous. Some days it felt like we were the the only guests there. :)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful boutique resort in a tranquil location. Very unique!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Edvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice! Love the place, the staff, the food
View from the restaurant
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff.
Games
Exotic Fruit
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, we had a pleasant vacation because of all the staff. Thank you.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

SANDY

Disliked: Cleanliness, property conditions & facilities
horrible place and rude owner
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Great service. Really attentive always willing to help
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Irma Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Staff, everything was on time, food was great, amazing experience. La Villa is amazing, it fits up to 8 people and it's really big and comfortable.
La Villa living room area
This is where we took the spa
The entrance to La Villa
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Negar

Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely wonderful stay at this hotel. From the moment we arrived, the service was exceptional. The staff were incredibly friendly, attentive, and genuinely helpful, always going above and beyond to make sure we were comfortable. We truly appreciated the early check-in, which made our arrival so smooth and stress-free. The food was fantastic—fresh, delicious, and beautifully presented. Every meal was something we looked forward to. The view was simply amazing and made our stay even more special. Waking up to that scenery each morning was unforgettable. Overall, it was a very pleasant and relaxing experience. We would highly recommend this hotel and would gladly return in the future.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, restful, and attentive staff.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bolontiku was very cozy, kids friendly, water sports great and the food and staff excellent
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom was amazing!
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area!

Amazing spa resort! Very friendly staff. Great food. And even better views!
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Eric F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, wonderful organization, fantastic service, beautiful room
Stayed 3 nights in Feb 2024