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Casa Ramona

3.0 star property

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Photo gallery for Casa Ramona

Double Room, 2 Double Beds | Balcony
Front of property
Double Room, 2 Double Beds
Free daily cooked-to-order breakfast
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 15 de Septiembre, Isla de Flores, Flores, Petén, 17001
  • Place, Church of Our Lady of the Remedies
    ‪2 min walk‬
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Room

Room

7.0 out of 10
Good
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About this property

Casa Ramona

This hotel features a coffee shop/cafe, coffee/tea in a common area, and spa services. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Change of towels is available on request.
Casa Ramona offers 7 accommodations with air conditioning. Business-friendly amenities include desks and desk chairs. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
During your stay at Casa Ramona, you're just a quick walk from Las Guacamayas Biological Station. You'll find features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free cooked-to-order breakfast served daily
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include coffee/tea in a common area and a water dispenser
  • Onsite recreation includes bike rentals
  • Steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station
  • Beach shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Casa Ramona also features spa services, coffee/tea in a common area, and a water dispenser.

Smoking is allowed in designated areas at this 3-star Flores hotel.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • On a lake
  • On the boardwalk/promenade

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Ramona Hotel
Casa Ramona Flores
Casa Ramona Hotel Flores

Casa Ramona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great small hotel. Friendly and accommodating staff. Clean. Most importantly - I slept well.
Stayed 1 night in Dec 2025

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, amenities
Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
Stayed 1 night in Dec 2025

6/10 Okay

Warren

Disliked: Amenities
Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
Stayed 1 night in Dec 2025

4/10 Poor

Kennia

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kyu Deok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nesly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place in the charming island town of Flores. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing spot.

Staff were lovely and there was such a good and relaxing vibe. Everything designed beautifully. I'd definitely come back here if I returned to Flores.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here in Casa Ramona again 👍. Love it
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Simple and affordable

This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful. The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Attention whit the furniture outside terraza after rain clean up thanks more options for breakfast Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Isla de Flores. Friendly staff, and nice property. Highly recommend!
Stayed 2 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.
Stayed 2 nights in Apr 2024

8/10 Good

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho casa Ramona, en especial Nancy fue de mucha ayuda. Muy recomendado.
Stayed 1 night in Mar 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
Stayed 2 nights in Mar 2024

8/10 Good

Elvis, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Stayed 2 nights in Jan 2024

6/10 Okay

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location but the beds were uncomfortably firm. No tv either though that wasn’t so bad.
Stayed 2 nights in Dec 2023

4/10 Poor

Pastora

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff.
Stayed 2 nights in Oct 2023

8/10 Good

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

sam

Liked: Cleanliness
La chambre n'avait pas de fenêtre sur l'extérieur. Logement très rudimentaire. La terrasse est agréable. Nous avons eu une coupure de courant de plus de 6h en fin d'après-midi Le personnel est agréable
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Buen equipo de servicio. Muy limpia. Buena ubicación. Dormí bien. ¡No hay nada más importante!
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, bonito, tranquilo y los desayunos muy ricos.
Stayed 2 nights in Oct 2025