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El Remate

3.5 star property

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Photo gallery for El Remate

A wooden deck with tables and chairs, overlooking a lake with mountains in the background.
A pool area with a thatched-roof structure, outdoor seating, and a view of the water.
A wooden reception desk with a computer, a cash register, and a bottle of hand sanitizer.
A hotel room with two beds, a sofa, a TV, and a view of greenery outside.
A green canoe with a person wearing a leopard headpiece, a dock, and a thatched-roof structure in the background.

Reviews

3.0 out of 10

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Zona 0 calle principal, Flores, Petén Department, 1701
  • Place, Lake Petén Itzá
    ‪1 min walk‬
  • Place, Biotopo Cerro Cahui
    ‪10 min drive‬

Room options

View all photos for Basic Triple Room

A hotel room with three beds, each with a towel, a small table, and a chair.

Basic Triple Room

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with two beds, a wooden table with a menu, a TV, and a sofa.

Comfort Twin Room

  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

A wooden deck with a table and chairs, overlooking a calm body of water with a thatched-roof structure and a dock extending into the water.

Deluxe Suite

  • Lake view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

El Remate

This hotel features 5 restaurants, 15 outdoor pools, and a private beach. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include 5 beach bars, 2 bars/lounges, and 5 coffee shops/cafes.
El Remate offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and private plunge pools. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

15 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach.
During your stay at El Remate, you're just a quick walk from Lake Petén Itzá. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 5 restaurants, 5 coffee shops/cafes, 5 beach bars, and 2 bars/lounges
  • Buffet breakfast served weekends for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a terrace
  • Onsite recreation includes a private beach
  • Steps from Lake Petén Itzá and 7 minutes by car from Biotopo Cerro Cahui
A private beach is featured. As a guest of El Remate, you'll find 15 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There are 5 restaurants and 5 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 5 beach bars and 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

El Remate also features a terrace, a garden, and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Flores hotel.

The hotel hosts a free manager's reception daily.
El Remate has 5 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GTQ 25 for adults and GTQ 20 for children
  • 2 bars/lounges
  • 5 beach bars
  • 5 coffee shops/cafes
  • 5 restaurants
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • 15 outdoor pools
  • Children's pool

Family friendly

  • 15 outdoor pools
  • Children's pool
  • Private plunge pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in hallways
  • Lever door handles
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Fenced private pool
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GTQ 300 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: GTQ 300 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 25 for adults and GTQ 20 for children
  • Crib (infant bed) fee: GTQ 300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 8:00 PM.

Property is also known as

El Remate Hotel
El Remate Flores
El Remate Hotel Flores

El Remate Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Adela

Hice mi reserva y pago por medio de la pagina. Cuando llegue al hotel, me indicaron que no trabajaban con niguna pagina se hoteles y que no tenian mi reserva. Al contactarme con Hotels.com para conentarle el caso me indican que no se pudieron contactar con el establecimiento por lo que no me podian hacer un reembolso. He usado muchas veces Hotels.com y es la primera vez que me pasa esto, lamentablemente una lección de $100 :(
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Habitaciones muy viejas y sucias
Stayed 3 nights in Jan 2024