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Hotel Casazul

2.5 star property

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Photo gallery for Hotel Casazul

View from property
Basic Twin Room | Balcony
Front of property
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle La Union, Flores, Peten, 01010
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪4 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪11 min drive‬

Room options

View all photos for Basic Twin Room

In-room safe, desk, blackout curtains, free WiFi

Basic Twin Room

7.0 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Lake view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Casazul

This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, free newspapers, and tour/ticket assistance.
Hotel Casazul offers 9 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hotel Casazul, you're just a quick walk from Church of Our Lady of the Remedies. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station
  • Airport shuttle service available for a fee
Hotel Casazul offers its guests a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Casazul also features laundry facilities, dry cleaning/laundry services, and express check-in.

This Flores hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Casazul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casazul
Casazul Flores
Hotel Casazul
Hotel Casazul Flores
Hotel Casazul Hotel
Hotel Casazul Flores
Hotel Casazul Hotel Flores

Hotel Casazul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 234 reviews
Rating 8 - Good. 97 out of 234 reviews
Rating 6 - Okay. 20 out of 234 reviews
Rating 4 - Poor. 1 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from the roof terrace for sunset. Helpful staff Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hadrian

Liked: Cleanliness, staff & service
Clean room, helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with nice balcony and courteous staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, plenty of hot water and great views of sunset from the roof terrace. Some street noise so earplugs needed if you need an early night before a trip to Tikal!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
The balcony was very nice. Fridge was also a plus
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sisay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service with good English speaking front desk manager.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the staff very helpful and corteus.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Nancy

Liked: Cleanliness
Check in was smooth, staff are friendly. However the room I had booked, with private balcony was 'occupied'. I did not appreciate that.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day staff was very helpful. Nice having coffee available in the lobby in tbe mornings. When we had early morning pick-ups the night staff would make the coffee earlier so we could get some. Excellent location. And our balcony overlooking tbe lake was a gem. The room cleaning person made a different towel animal on our beds every day. So sweet.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor. Friendly staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Clean. Friendly staff. Great location.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
View from our balcony.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Irma

Liked: Amenities
I love the open sit are wiyh the beautiful lake view
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy because the room was facing the street and people were having a party outside.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Casazul was just excellent!
Stayed 3 nights in May 2024
Verified

8/10 Good

Arvind

Liked: Cleanliness, property conditions & facilities
Room was nice. Front office great. The room was facing the road and extremely noisy. People had a road party outside our room all night long. That needs to be stopped.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Arlo

Liked: Staff & service
Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guillermo Heriberto

Liked: Cleanliness, staff & service
Lakeside view.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, awesome veranda

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Stayed 4 nights in Nov 2024