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5.0 out of 5

"Almost perfect property. The only improvement I would make is if there were a fitness centre. Otherwise I love it. " More

By a verified traveller on Fri 01 Mar 2019

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B Waterfront Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
€239* Per night/room 6 Jun - 7 Jun

A Waterfront Suite Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

C Master Suite Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

F Waterfront Master Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

E Waterfront Master Suite Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

D Master Suite Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Las Lagunas Boutique Hotel. During your stay, you'll be close to Ixpanpajul Nature Park. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages or reflexology at Las Lagunas Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 6.8 mi (11 km) from Maya Mall and 7.1 mi (11.4 km) from Central Park
  • Airport and local-area shuttle service available for a fee

Las Lagunas Boutique Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Las Lagunas Boutique Hotel

Couples (1)
5 out of 5
Almost perfect property. The only improvement I would make is if there were a fitness centre. Otherwise I love it.

Posted by on 1 Mar 2019

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Property Features

Las Lagunas Boutique Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at the luxury Las Lagunas Boutique Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4.5-star Flores hotel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Built in 2012
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Las Lagunas Boutique Hotel offers 19 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private indoor hot tub
  • Private balcony or patio
  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Las Lagunas Boutique Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Guests can experience the thrill of a safari, and enjoy recreation facilities including complimentary bicycles. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Game drive on site
  • Free bicycles on site
  • Safari on site
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Ziplining nearby
  • Boat tours on site
  • Hiking/biking trails nearby
  • Game viewing on site

Spa Services

Las Lagunas Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Las Lagunas Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 316.00 per night.
  • Cots (infant beds) are available for GTQ 316.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Las Lagunas Boutique Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 320 per room (return)
  • Crib (infant bed) fee: GTQ 316.00 per night
  • Rollaway bed fee: GTQ 316.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Hotel Las Lagunas
  • Hotel Boutique Las Lagunas
  • Hotel Lagunas
  • Hotel Las Lagunas
  • Lagunas Boutique Hotel
  • Las Lagunas Boutique
  • Las Lagunas Boutique Flores
  • Las Lagunas Boutique Hotel
  • Las Lagunas Boutique Hotel Flores
  • Las Lagunas Hotel Boutique
  • Las Lagunas Boutique Hotel Santa Elena
  • Las Lagunas Boutique Santa Elena
  • Hotel Las Lagunas Boutique Hotel Santa Elena
  • Las Lagunas Boutique
  • Santa Elena Las Lagunas Boutique Hotel Hotel
  • Hotel Las Lagunas Boutique Hotel
  • Las Lagunas Santa Elena

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.