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The Phoenicia Malta

5-star property
The Mall, Floriana, Malta (01) 562 1066
Choose Dates
4.3 out of 5
Very good!
See all 54 ebookers Reviews

"Right on the doorstep of Valletta, it is a lovely hotel from which to explore the city, and a cool piece of serenity amidst the hussle and bussle goin ... " More

By a verified traveller on Wed 23 Oct 2019

Points Of Interest

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Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€390* Per night/room 17 Apr - 18 Apr

Deluxe Double Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Valletta Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The Phoenicia Malta's great location gets high marks from our customers. During your stay, you're just a quick walk from Grand Harbour. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the overall condition of the property
  • Just a 3-minute drive from Malta Experience and 14 minutes from St George's Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Phoenicia Malta ratings based on 54 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Phoenicia Malta

Everyone (11) Couples (28) Business (3) Family (1) Other (4) Friends (4)
5 out of 5

Posted by on 23 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Nikola

Thank you for your positive rating of The Phoenicia, it is always a pleasure to receive positive feedback from our guests. We are hoping to be able to welcome you back to the hotel one day. Best regards, Nikola Greifeld Guest Relations Manager

3 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Karl Sapiano

Thank you for the score. I hope you enjoyed your holiday in Malta and for choosing the Phoenicia for your stay. If there is anything we can do to improve our service, please do not hesitate to contact us. Regards, Karl

5 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Karl Sapiano

Thank you for staying at the Phoenicia Malta.

5 out of 5
Right on the doorstep of Valletta, it is a lovely hotel from which to explore the city, and a cool piece of serenity amidst the hussle and bussle going on outside. We took full advantage of breakfast on the terrace and evening meals on the balcony at Phoenicia Cafe, watching the world go by

Posted by on 23 Oct 2019

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Comment from Hotel Management

4 Nov 2019 by Nikola

Thank you very much for your positive review and I am delighted to hear that you enjoyed your stay with us. Kind regards, Nikola Greifeld,

5 out of 5

Posted by on 12 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Nikola Greifeld, Guest Relations Manager

Thanks so much for your positive rating of your recent stay with us, which is very much appreciated. Best regards, Nikola Greifeld, Guest Relations Manager

5 out of 5

Very good hotel in a central position

Pros: The number and professionalism of the staff; location; the building itself.
Cons: Beer on draught and coffee making machines in the rooms.
Location: Excellent location, just across the road from the central bus station and with a taxi rank in front. It was a short walk into the centre of the city.
From the moment of arriving at the front door we were attended by courteous and efficient staff. The hotel has had a recent refurbishment and is immaculate throughout. The breakfast buffet was very comprehensive and of good quality and had plenty of staff to ensure that you were well looked after. The food and drink in the evening was similarly very good although, as expected, at a premium price (there are many other places to eat close by). The room was spacious, well appointed and comfortable with all the things you would expect to find - the complimentary mini bar was a nice touch.

Posted by , from Warwickshire UK on 16 Dec 2017

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Comment from Hotel Management

17 Dec 2017 by Nikola Greifeld, Guest Relations Manager

Dear Howard, Thank you so much for your lovely comments and I am delighted to hear that you enjoyed your stay with us. As a member of the Leading Hotels of the World, we are continuously striving to further improve our service standards and facilities and feedback such as yours is very rewarding and encouraging for our team. Thanks again and we are hoping to be able to welcome you back to The Phoenicia sometime in the future. Kind regards, Nikola Greifeld Guest Relations Manager

5 out of 5

First Time Visit

A great experience for my wife and I. The hotel met our expectations and knew in advance that it is to undergo a major refurbishment in November. The staff were very friendly and helpful.

Posted by on 29 Aug 2015

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1 out of 5

poor, tired hotel Phonecia

Phoenicia was once probably one of the best hotels in Malta, due to its grand style and location to Valletta. However, although the reception and grand entrance are grand and stylish, the other aspects of the property are very disappointing. The gardens are okay leading to the pool, but once you arrive at the pool the area is a let-down...old sunbeds with grubby tables, the pool water was like old bath water. It was so murky that i love to swim but would never take a chance in dirty water like that, i would have been sick for a week.A pal who was travelling with us ordered a mocktail and it was undrinkable.We ordered water and the plastic cups were dirty and smelled awful. Consequently, we never went near the pool again. As for the room, the entrance door was dirty, full of weeks worth of old handprints, so not a good start..the windows were dirty, the bathroom tired with loose floor tiles and cracked tiles on the wall...all the chrome fittings are pitted and need replacing..towels were erratically changed..we had one bathrobe in a twin room...overall, for the cost, the quality was worse than poor for the hotel..we were not asked at check-out for any kind of feedback, as i was more than willing to describe the experience we had..very,very below standard, and we are not pleased...

Posted by on 6 Jul 2015

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5 out of 5

A lovely break

We stayed 5 nights with the Phoenicia and loved it. Great location. The staff are wonderful and very helpful, food is good, room and facilities commendable. It's even dog friendly!

Posted by on 28 Feb 2015

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4 out of 5

Xxxxxxxx

Very pleasant and ideal if wanting to travel around Malta and also very convenient for Valletta and all their restaurants. Very helpful but cheaper to arrange things for yourself

Posted by on 6 May 2014

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About the The Phoenicia Malta

Location The Mall, Floriana, Malta FRN1478

Property Features

The Phoenicia Malta offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Business amenities include 6 meeting rooms and limo/town car service. A kids' pool, a fitness centre, and a sauna are also featured at the luxury The Phoenicia Malta. Limited free parking is available on a first-come, first-served basis. This 5-star Floriana hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 1947
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Phoenicia Malta offers 136 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This Floriana hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception on selected days.

The Phoenicia Malta has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.

  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 50 per accommodation, per stay
  • Weight limit: 26 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Malta Phoenicia
  • Hotel Phoenicia
  • Hotel Phoenicia Malta
  • Malta Hotel Phoenicia
  • Malta Phoenicia
  • Malta Phoenicia Hotel
  • Phoenicia Hotel Malta
  • Phoenicia Malta
  • Phoenicia Malta Hotel
  • Hotel Phoenicia Malta/Valletta
  • Phoenicia Hotel Valletta
  • Hotel Phoenicia Malta Valletta
  • Phoenicia Malta Valletta
  • Hotel Phoenicia Malta Floriana
  • Phoenicia Malta Floriana
  • The Phoenicia Malta
  • Hotel Phoenicia Malta
  • The Phoenicia Malta Hotel
  • The Phoenicia Malta Floriana
  • The Phoenicia Malta Hotel Floriana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.