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SureStay by Best Western Forsyth Decatur

2.5 star property

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Photo gallery for SureStay by Best Western Forsyth Decatur

Free daily buffet breakfast
Premium bedding, in-room safe, desk, iron/ironing board
Fitness facility
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1429 Hickory Point Drive, Forsyth, IL, 62535
  • Place, Hickory Point Mall
    ‪3 min walk‬
  • Place, Hickory Point Golf Course
    ‪2 min drive‬
  • Place, Millikin University
    ‪10 min drive‬
  • Airport, Decatur, IL (DEC)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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Deluxe Room, 2 Queen Beds, Non Smoking
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3.5 out of 5, Good, 848 reviews
The price is €61
includes taxes & fees
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About this property

SureStay by Best Western Forsyth Decatur

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
SureStay by Best Western Forsyth Decatur offers 61 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Forsyth Decatur. During your stay, you're just a quick walk from Hickory Point Mall. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Hickory Point Mall and a 4-minute drive from Hickory Point Golf Course
  • Cats and dogs welcome for a fee
SureStay by Best Western Forsyth Decatur offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly SureStay by Best Western Forsyth Decatur also features a vending machine, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This Forsyth hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Decatur Forsyth
Hampton Inn Decatur Hotel Forsyth
Hampton Inn Forsyth
Hampton Inn Decatur Forsyth Hotel
Surestay By Forsyth Decatur
Hampton Inn Decatur/Forsyth
SureStay by Best Western Forsyth Decatur Hotel
SureStay by Best Western Forsyth Decatur Forsyth
SureStay by Best Western Forsyth Decatur Hotel Forsyth

SureStay by Best Western Forsyth Decatur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1009 reviews
Rating 8 - Good. 293 out of 1009 reviews
Rating 6 - Okay. 132 out of 1009 reviews
Rating 4 - Poor. 74 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Pamela

Travelled with family
Room was clean and I never so any staff. When we returned to the room Saturday the bed had been made. I appreciated that.
Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

great
Stayed 2 nights in Feb 2026

2/10 Terrible

Tori

Yes. The tub wouldn’t drain, which things happen, but we (my boyfriend and I) were lied to twice about maintenance coming to fix it. We had several noise issues. One person at the front desk moved us, which was good, after three attempts to get issues resolved. Since then, three weeks later, I’ve been dodged by both corporate and the local hotel. I was offered 5,000 points, which I clarified the dollar amount of and was told $25. I turned that down on the basis that wasn’t even half of one night at this particular hotel. Corporate told me they couldn’t issue full refunds and that they couldn’t force a manager to answer. I asked what good corporate was then. The specific hotel has repeatedly lied. The manager is here at such and such time. I call then and someone else says something different. The owner was too busy to talk to me or is rarely there. Today I was told the manager was fired. The only good person we encountered was the front desk staff who offered to move us to another room. I’ll never stay at a Best Western again based on this, especially if corporate is so useless.
Stayed 2 nights in Jan 2026

6/10 Okay

Julia

Stayed 1 night in Jan 2026

6/10 Okay

Andrea

Business traveller
Liked: Cleanliness
Recently renovated room apart from bathroom. Room was modern and clean. Weirdly, Floors very uneven. Elevator unreliable. Staff friendly though not present very often. Breakfast was what you’d expect. Advertised as having laundry facilities but it does not.
Stayed 6 nights in Jan 2026

2/10 Terrible

Kent

Disliked: Cleanliness, staff & service, amenities
Breakfast area was awful. No juice in the containers, only water. No jelly, cream cheese, peanut butter- just empty containers where they should have been. Syrup dispenser was filthy ask over. Very disappointed- couldn't even eat it was so scary.
Stayed 1 night in Jan 2026

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
1st room had no smoke detector and wires hanging out of the ceiling and stains on the bedding. Second room had a hole in the bedding and stains on it again. 3rd room they had us check first. It had stains at the foot of the bed but we were over it lol So we said it was fine. That rooms heat wouldn’t work and the people above our room rolled something around for over an hour from 11-12. They offered to move us to a new room again (instead of talking to the people above us) and the next rooms door wouldn’t close right. That’s when we asked them to please just refund us and we switched hotels at midnight.
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Stayed 3 nights in Jan 2026

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Amenities
There was no access to drinking water, the water cooler i found was unplugged and not usable, the food in the morning was pretty bad, there was no toilet paper holder in the bathroom just a loose roll.
Stayed 4 nights in Jan 2026

2/10 Terrible

Melissa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room itself is clean, but the property was dirty. They were obviously doing construction and had dirty disgusting mattresses piled up in front of the building. The icemakers were closed were broken on every floor. The checkout time is earlier than Expedia states and when I stayed an hour later because what Expedia said was the checkout date, I was harassed by three different employees and threatened that they were charging me late. Check out. I will definitely not be staying nor would I recommend this place
Stayed 1 night in Jan 2026

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2026

10/10 Excellent

george

Stayed 1 night in Jan 2026

6/10 Okay

Lorie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean room, but had to switch rooms because key lock didn’t work. Outside grounds had a lot of garbage and glass around plus old mattresses piled outside the building. Pleasant helpful staff, didn’t have breakfast. Nice enough for the price but with a little cleanup work they would get a much higher rating.
Stayed 1 night in Jan 2026

8/10 Good

Shirley

Stayed 2 nights in Jan 2026

8/10 Good

Edward

Good
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff great
Stayed 4 nights in Dec 2025

8/10 Good

Mr Aaron and Mrs Natia

Travelled with family and small children
Liked: Cleanliness, staff & service
I booked three rooms for the holidays for my family that was visiting from out of town. Between my father having his own room, my brother and his fiancé having theirs, along with my daughter and her new husband, having a room three generations are represented in this review. The youngest generation was the only one impressed as they have had terrible experiences in the past at other locations. My dad said it was just a room that allowed him to sleep comfortably and get away from the loud noise of the family festivities. Meanwhile, my brother and his fiancé stated it was nothing special. I I understand you get what you pay for; my husband and I paid for them to have a room to sleep in that was near our home. Mission accomplished.
Stayed 2 nights in Dec 2025

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceedingly kind!
Stayed 3 nights in Dec 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The only “good” thing about this hotel was its willingness to refund most of my money (but not all!) when I cancelled the reservation after checking in. The hotel is filthy, including not only the interior, but also the grounds which had many mattresses piled up at the side of the building. (Bed bug infestation maybe?). The attempts to clean the hotel have resulted in ammonia and cleaning fumes that are so overwhelming, your eyes immediately burn upon entry. I would rather sleep in my car than this hotel and I regret booking it. I do not usually write reviews, but if this helps one person avoid the same situation I had — it would be worth it.
Stayed 4 nights in Dec 2025

8/10 Good

Kamal

Stayed 1 night in Dec 2025

2/10 Terrible

Idowu

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom drain was clogged and bugs in the room. Used soap tablet in the bathroom too.
Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

8/10 Good

Zia

Stayed 1 night in Oct 2025

6/10 Okay

Lee Esther

Yes
Stayed 1 night in Dec 2025