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The Palms

3.5 star property

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Photo gallery for The Palms

On the beach, beach towels
Apartment | Private kitchen
BBQ/picnic Area
Bicycling
Superior Room

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Barbecue grill
  • Gym

Explore the area

Map
1815 N Ocean Dr, Hollywood, FL, 33019
  • North Broadwalk
    ‪2 min walk‬
  • Hollywood Beach
    ‪2 min walk‬
  • Port Everglades
    ‪13 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Studio

In-room safe, individually decorated, individually furnished

Standard Studio

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment

Apartment

Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

On the beach

Ocean Villas

  • Pool
  • Breakfast included
  • Kitchen
  • Free WiFi
3.2 out of 5, (170)
The price is €92
for 1 room
includes taxes & fees
15 May - 16 May
Ocean Villas

About this property

The Palms

Aparthotel on the beach, with 5 outdoor pools
Spend the day on The Palms's beach or relax by one of the aparthotel's 5 outdoor swimming pools. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a sitting area and a refrigerator. A microwave, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
The Palms offers 12 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palms's beach location gets good marks from our customers. During your stay, you're just a quick walk from Hollywood Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 5 outdoor pools. This comfortable aparthotel has 12 apartments. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a sitting area, a flat-screen TV, and a refrigerator
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the 5 outdoor pools
  • Amenities include a business center, laundry facilities, and an ATM
  • Onsite recreation includes a gym and bike rentals
  • Steps from Hollywood Beach and 12 minutes by car from Aventura Mall
The Palms offers its guests 5 outdoor swimming pools and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The Palms also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

This 3.5-star Hollywood aparthotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach towels

Pool/Spa

  • 5 outdoor pools

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Walkway to water

Laundry

  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 12 units
  • Bicycle rentals
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [1915 n ocean dr, hollywood, fl , 33019]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 17.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 1915 n ocean dr, hollywood, fl , 33019
The host will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

The Palms Hollywood
The Palms Aparthotel
The Palms Aparthotel Hollywood

The Palms Reviews

Reviews

6.4
Rating 10 - Excellent. 84 out of 244 reviews
Rating 8 - Good. 35 out of 244 reviews
Rating 6 - Okay. 29 out of 244 reviews
Rating 4 - Poor. 37 out of 244 reviews
Rating 2 - Terrible. 59 out of 244 reviews

6.6/10

Cleanliness

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Angelica

Disliked: Cleanliness, room comfort
Everything was dirty, they charge for ice, there's no cold water for purchase, and the hotel room we stayed in was too far from the front desk.
Stayed 1 night in Jan 2025

6/10 Okay

Anita

Travelled with family
Disliked: Amenities, property conditions & facilities
The location of this properly is wonderful. Just a block or so to the boardwalk and beach. The building was nice looking and other tenants were nice. The unit itself was very dated and needs paintrd and updated. We did have towels and some toiletries. There were no hangers in the closet. TGere was no kitchen supplies. The front office gave us a box with a couple pots, bowls, utensils and glasses There were no plates. The sofa couch was horrible. Very old thin and failing apart mattress. The office did provide a roll away cot the next day. The continental breakfasr was quirky. The options werent bad, bagels cereal, hard boiled eggs, juice. But the room was tiny and monitored by an attendant that at times was a little rough on people. For instance, a man wanted to come back in to grab a coffee after he took his food to the outside tables and she told him harshly he had to wait until the room cleared some. I was ready for the quirky breakfast after reading other reviews. Our room was clean, however, and we enjoyed the area.
Stayed 4 nights in Jan 2025

2/10 Terrible

Mcsandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1. Finding the office was hard 2. This hotel was not clean outside 3. The room was decent 4. the hotel was close to the beach that was a plus 5. Tile was broken in the room

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
there was not that friendly, the place was ran down, the street heard cars all night , little bugs all over the wall, they need to spray for bugs, other people wanted to leave that they was very unhappy with there room no hot water, rooms was not clean , it smelled, curtains has holes all over them, the breakfast place was so small you can't move around, and the lady was not friendly, did not have setting for everyone, you had to eat out in the cold, staff was ruled, people would to leave when we was checking in , very unhappy with there room, and they laugh at them, I would not recommend this place to anyone,
Stayed 1 night in Jan 2025

4/10 Poor

Gregory

Liked: Room comfort

Location good, stay bad

The management needs to improve the check in process. Took an hour. Reservations on 8-11 pieces of paper. Then we were awoke at 4 by a couple next to us which were removed by the police at 6am. No rest for the weary. When I asked for a credit or partial refund upon check out mwy request was met with a blank, apathetic stare...a simple "We are sorry for the disturbance", would have helped. Great location, lots of potential...I probably wouldnt return.
Stayed 1 night in Jan 2025

2/10 Terrible

Roberde, Atlanta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Jan 2025

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Joanne

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms have the same number. People continuously try to go into rooms that are not theirs, unknowingly. Sheets and towels were clean but the rest of the place falling apart. Bathroom and shower walls were dark but you could still see how dirty they were. Front desk is extremely slow. Line goes out the door. “Breakfast” is one hour for all buildings at the same spot.
Stayed 1 night in Jan 2025

8/10 Good

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walkable parking friendly staff I only wish for more blankets but for a one night stay is was perfect
Stayed 1 night in Jan 2025

4/10 Poor

Beckie

Travelled with family
Disliked: Cleanliness, room comfort

Won’t stay here again.

Wouldn’t stay here again. They promised a lot of things in the description/amenities but did not deliver. Everything had to have an extra step to get. Towels, beach towels, pots and pans. Etc. The pictures online were not what we got. At all. We had to change 3 rooms to get what we booked. We rented a room with 2 queen bed and a King bed, and got 2 queen beds and a pull out couch that was 50+years old. It definitely has a run down motel feel. Seems like they tried to update but the contractors were messy with painting and mud for the walls. The kitchen supplies they supplied was enough for 2 people. We were a family of 5. There was no boiling pot included and they did not have one when we asked. So you had a kitchen to “cook” in but no supplies to actually be able to cook except a frying pan to cook 1 egg at a time. So we had to spend more money going out to eat. Breakfast was advertised at 8am-10am on website. It actually was open till 9am. And multiple times we were not let in to get breakfast because they ran out of food. The location was good so we thought. Till the 3rd room that was OK and decided to stay in. But it was across a very busy street. When I looked up location of where we were supposed to stay it was closer to the beach and not crossing a street. All 5 pools were not open. And a couple of them were very dirty. We spent almost 2K for a week and it definitely was NOT worth it. There was an old eviction notice on our door. The staff did not like their jobs.
Bathtub - Chipped paint
Bathroom - Not very nice
Missing floor pieces, closet not very nice.
This is what they give you for the kitchen supplies. We are a family of 5. Not going to work.
Stayed 7 nights in Dec 2024

4/10 Poor

Krisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walkable to locations. Property needs major renovations. Would recommend choosing another hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

jamal

Stayed 1 night in Jan 2025

6/10 Okay

Peter A

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Not palms it was flamingo

I’m accustomed to the Hbh properties but I just can’t comment on behalf of the palms because I ended up with a room in the flamingo building. Also, not sure if it was valued/priced and the same for the room and location.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucila

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tavila

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I expressed my need for my disability. I was told I couldn’t get a refund. I was stuck with the place. I couldn’t even open the bathroom door. Poor construction no soap nor shampoo holder in shower truly a disaster I have plenty of pictures paint peeling from the walls, dirty walls in windows, AC unit and wall full of mildew bathroom door couldn’t shut completely, but once barely shot couldn’t open again I got stuck and the list goes on. Should not even be in service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Bernie

Disliked: Cleanliness, property conditions & facilities
The only good thing, property location. The bed stinks as well as the restroom. During complementary breakfast on the weekend, nowhere to sit. Just few tables and chairs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Clelia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I like the beach area but the servuce at the hotel is terrible; just the price is cheap and the room is ok.
Stayed 3 nights in Dec 2024

6/10 Okay

Sravan Kumar

Travelled with family

Huu

We booked the hotel when we reached there was an issue finally they gave different room but no hot water, especially breakfast area have worst maintenance and they gave 1 hr time for mixed hotels too crowd and big line I never experienced such these hotels
Stayed 2 nights in Dec 2024

2/10 Terrible

Amelia

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Most of the stay was fine but I can't bring myself to give them any more than a 1 star review because of what happened with my wife. She broke her ankle on the steps up to our room and I went to get some ice for it and they made me pay $4.50 for it. It's just $4 so whatever but the complete lack of caring that she was injured on their property was ridiculous.
Stayed 1 night in Dec 2024

6/10 Okay

Mickael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Intense chemical stench

This place had an intense chemical smell that permeated the entire unit. I booked 4 nights and was only able to stay a single because the smell was so nauseating. I suspect this property is being actively treated for pests while still renting out rooms, as all the cabinets in the kitchen warned against using any of the utensils. I'm from a third world country and this is the worst hotel I've ever stayed at. Then they refused to refund the remaining days after I checked out early. Avoid at all costs.
Stayed 4 nights in Dec 2024