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Heartland Hotel Glacier Country

3.5 star property

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Photo gallery for Heartland Hotel Glacier Country

A modern interior with a stone fireplace, wooden ceiling beams, and a bar area.
A hotel with a sign reading "Glacier Country Heartland Hotels."
A building with a red roof and multiple windows, surrounded by lush greenery and a mountain in the background.
A modern bathroom with a glass-enclosed shower, a toilet, a sink, and a window.
A hotel room with a large bed, a TV mounted on the wall, a bathroom with a sink and towel, and a view of the outside.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
39-45 Main Road, Fox Glacier, 7886
  • Place, Fox Glacier Glow Worm Forest
    ‪3 min walk‬
  • Place, Lake Matheson
    ‪7 min walk‬
  • Place, Lake Matheson
    ‪7 min walk‬

Room options

View all photos for Standard Twin Room

A hotel room with a bed, bedside table, chair, and a painting on the wall.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a TV, a bathroom, and a view of the outside.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

A hotel room with a bed, a TV, a bathroom, and a view of the outside.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room Queen

A hotel room with a large bed, a TV mounted on the wall, a bathroom with a sink and towel, and a view of the outside.

Standard Room Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room King

A hotel room with a large bed, a TV mounted on the wall, a bathroom with a sink and towel, and a view of the outside.

Standard Room King

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Interconnecting Room 1 Queen + 2 Singles

A hotel room with two beds, a small desk with a lamp, a coffee maker, and a picture on the wall.

Interconnecting Room 1 Queen + 2 Singles

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Interconnecting Room 1 Double + 2 Singles

A hotel room with two beds, a small desk with a lamp, a coffee maker, and a picture on the wall.

Interconnecting Room 1 Double + 2 Singles

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a TV mounted on the wall, a bathroom with a sink and towel, and a view of the outside.

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a small desk with a lamp, a coffee maker, and a picture on the wall.

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Heartland Hotel Glacier Country

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and tour/ticket assistance are onsite.
Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Satellite television is provided.

Bathrooms include showers. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Heartland Hotel Glacier Country. During your stay, you're just a quick walk from Te Wahipounamu. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Te Wahipounamu and Fox Glacier Glow Worm Forest
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Heartland Hotel Glacier Country also features tour/ticket assistance and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fox Glacier hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Sir William Fox - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NZD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir William Fox

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier

Heartland Hotel Glacier Country Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 148 reviews
Rating 8 - Good. 47 out of 148 reviews
Rating 6 - Okay. 44 out of 148 reviews
Rating 4 - Poor. 17 out of 148 reviews
Rating 2 - Terrible. 9 out of 148 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts, clean rooms, good breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bathrooms were good . Nice place to stay on the way to Fox Glacier.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful - the hotel was clean and tidy and the breakfast was fresh, tasty and with a good variety of choice / we enjoyed our time there - Thanks
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallish, but stylish and clean room, excellent beds. Decent breakfast included in the room price.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Paul

Liked: Cleanliness
Great condition Reception staff require more attention for FIT guests and hotel could do better in this regard Roof maintenance required ie clean grass from spouting before it becomes a real winter problem FIT travellers expect a hair drier for guests - we aren’t all international guests
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Daryl

Liked: Cleanliness, staff & service
Good all round hotel in Fox … only real complaint, apart from no (open) restaurant on site, was the noise from other rooms … apart from that very pleasant.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Abi ,the manager was so accomodating . The room was clean , comfy and quiet. They offered everything that you would need for a pleasant stay. Highly recommend this gem !
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Fox Glacier is a very small town so don’t expect much in terms of either hotel or restaurant options. This hotel is a nice spot with friendly/helpful staff and clean, modern rooms. Only (small) complaint about the room I had is that the bathroom is very small (but otherwise functional).
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Prue

Liked: Amenities
Na
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Vaughan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place to stay but we left a very expensive pillow and some medication in the room which we rang and asked about immediately but there has been no help to try and find those items / get them returned - assume taken possession of by the cleaners or staff
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Majdi

Liked: Room comfort

A Rustic Retreat in the Footsteps of Giants

The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.
Verified review

6/10 Okay

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Felicity

Disliked: Staff & service
Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ioram

Liked: Cleanliness, staff & service, amenities
Un hotel muy cómodo por la cercanía de las habitaciones con el lobby. Escaleras sencillas de subir con iluminación fosforescente. Calendarores potentes en las habitaciones hace la diferencia con otras opciones. Lo que fue lo mejor fue la excelente atención que recibimos por parte de la persona de la recepción quien nos atendió de maravilla.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Antoinette

👍
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and welcoming

Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service! Good location!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Good
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were placed in a building and room that was not represented in your photos It is across the street from their building which is now closed for the season Our room was inferior to what was represented and more costly than most in NZ
Stayed 2 nights in Apr 2019