29 Jan 2024 by Isabelle Vieira - Assistente da Gerência Geral
Dear Rajendra,Thank you for your outstanding 5/5 review. We're delighted to know that you had a fantastic experience at Hotel das Cataratas. Your appreciation for our beautiful location, impeccable service, and delicious breakfast is truly valued. Our team is thrilled to have contributed to your memorable stay. We look forward to welcoming you back for more extraordinary moments in the future.Best regards,Isabelle VieiraAssistant to the General Manager
22 Dec 2023 by Isabelle Vieira - Assistant to General Manager
Dear Ewan,Thank you for sharing your feedback and giving us a perfect 5 out of 5 on ebookers! We appreciate your review.We're delighted to hear that you found our property beautiful and enjoyed the truly serene location. Creating a peaceful and enjoyable environment for our guests is one of our main goals, and it's rewarding to know that we succeeded during your stay.If there are any specific aspects of your visit that stood out or any suggestions you may have for us, please feel free to share. Your input is valuable as we strive to provide exceptional experiences for our guests.Thank you for choosing our property, and we hope to have the pleasure of welcoming you back in the future for another serene stay.Best regards,Isabelle Vieira - Assistant to General Manager
20 Jan 2020 by Andrea Emmerling, General Manager
Thank you for giving us 'the perfect score' - My team and I, we are happy to know that you have thoroughly enjoyed your stay with us and that our efforts have not gone unnoticed. With my personal best, Andrea Emmerling, General Manager
23 Apr 2018 by Eduardo Bressane - General Manager
Dear Guest, Thank you for taking your time and reviewing the Belmond Hotel das Cataratas. We are very pleased to hear that you did enjoy your stay and our services. We are looking forward to welcoming you back in the near future. Yours sincerely, Eduardo Bressane General Manager
12 Jan 2020 by Andrea Emmerling, General Manager
Thank you very much for rewarding the work of my team with the highest rating score; greatly appreciated. Wishing you safe onward travels and we hope to be able to welcome you back to Iguassu Falls on another occasion. With my personal best, Andrea Emmerling General Manager
17 Dec 2019 by Andrea Emmerling - General Manager
Vielen Dank für Ihre nette Bewertung! Was mich besonders freut, ist, dass Sie zwei Punkte genannt haben, die meinem Team und mir sehr am Herzen liegen: Spaß und Stolz bei der Arbeit, die sich im Service widerspiegelt, sowie die Frage, wie sich unser Angebot und unsere Produktauswahl auf die Umwelt auswirkt. Herzliche Grüsse in die Heimat und besinnliche Feiertage, Andrea Emmerling, Generaldirektorin
22 Nov 2018 by Fabio Prado
Dear Catia, Thank you very much for your comments. We are delighted to know that our services and location met your expectations. We hope to welcome you again several times at the Belmond Hotel das Cataratas. Kind regards, Fabio Prado - Front Office Manager
2 Apr 2018 by Eduardo Bressane - General Manager
Dear Guest, Thank you very much for your kind review on the Belmond Hotel das Cataratas. Our entire team is looking forward to welcoming you back in the near future. Yours sincerely, Eduardo Bressane General Manager
20 Mar 2018 by Eduardo Bressane - General Manager
Dear Guest, Thank you for taking your time and reviewing the Belmond Hotel das Cataratas. We are very pleased to hear that you did enjoy your stay and our services. We are looking forward to welcoming you back in the near future. Yours sincerely, Eduardo Bressane General Manager