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Golden Tower Express Franca by Fênix Hotéis

3.0 star property

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Photo gallery for Golden Tower Express Franca by Fênix Hotéis

Reception
Reception
Front of property
Standard Triple
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Fran. de Paulo Quintanilha Ribeiro, n 510 - Parque Francal, Franca, SP, 14403-125
  • Place, Amaury Destro Sports Complex
    ‪8 min walk‬
  • Place, Pedro Morilla Fuentes Gymnasium
    ‪8 min walk‬
  • Place, Franca Shopping Center
    ‪18 min walk‬
  • Airport, Franca (FRC)
    ‪6 min drive‬

Room options

View all photos for Standard Twin

Standard Twin

Standard Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple

Standard Triple

Standard Triple

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Triplo double

Standard Triplo double

Standard Triplo double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple extra bed

Standard Triple extra bed

Standard Triple extra bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard double PNE

Standard double PNE

Standard double PNE

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double

Standard Double

Standard Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Property entrance
Tower Franca Hotel
Franca
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 260 reviews
The price is €49
includes taxes & fees
27 Jun - 28 Jun
Tower Franca Hotel

About this property

Golden Tower Express Franca by Fênix Hotéis

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Golden Tower Express Franca by Fênix Hotéis offers 90 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Golden Tower Express Franca by Fênix Hotéis, you're just a quick walk from Amaury Destro Sports Complex. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include conference space, laundry facilities, and a multilingual staff
  • Within a 10-minute walk of Amaury Destro Sports Complex and Pedro Morilla Fuentes Gymnasium
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. The business-friendly Golden Tower Express Franca by Fênix Hotéis also features multilingual staff, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Franca hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.
Golden Tower Express Franca by Fênix Hotéis has a restaurant serving breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mamma Mia

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Weight limit: 20 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arco Hotel Franca
Arco Franca
Arco Hotel Franca Brazil
Ibis Styles Franca
Golden Tower Express Franca by Fênix Hotéis Hotel
Golden Tower Express Franca by Fênix Hotéis Franca
Golden Tower Express Franca by Fênix Hotéis Hotel Franca

Golden Tower Express Franca by Fênix Hotéis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 290 reviews
Rating 8 - Good. 109 out of 290 reviews
Rating 6 - Okay. 34 out of 290 reviews
Rating 4 - Poor. 6 out of 290 reviews
Rating 2 - Terrible. 4 out of 290 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Claudionei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in NY and frequently for on business to Franca and my favorite hotel in the city is IBIS. Amazing friendly staff, delicious morning breakfast, easy parking(free) and the room is just about the right size and very clean.
Stayed 15 nights in Nov 2022
Verified

6/10 Okay

Lilian

Liked: Cleanliness, staff & service
Quartos e banheiros sujos Café manhã razoável comesas sujas e dificuldade de limpar as mesmas Recepção me colocou quarto que estava ocupado ao entrar quarto tinha hospede Total descontrole
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O estacionamento precisa melhorar um pouco, acho que deveriam indicar as caminhonetes pararem nos fundos bem estreita para manobrar
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Terezinha

Disliked: Cleanliness, amenities, property conditions & facilities
O quarto e sujo ,lençol e menor que o colchão ,café da manhã deixa a desejar
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lilian

Liked: Cleanliness
Limpeza
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ogilson

Liked: Cleanliness, staff & service, amenities
Atendimento, quarto, equipe e café da manhã excelentes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lilian

Disliked: Staff & service, property conditions & facilities
Cardápio péssimo e coisas ruim qualidade
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonoo

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carla C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização, atendimento e qualidade do serviço muito bom, café da manhã variado e de ótima qualidade
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Tudo ok.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Muito bem localizado e quartos muito bem cuidados
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhoso. Amamos. Recepcionista super atenciosa
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Vitor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sujo e pessoas preguiçosas!

Péssimo, todas dependências sujas, não realizaram limpeza do quarto, tivemos que buscar toalhas, recepcionista noturno assistindo Tv, parece hotel de faroeste. Trancaram meu carro no estacionamento e a recepcionista mandou eu buscar a placa de que me fechou, pois a responsabilidade não era dela. Pessoas preguiçosas! Café da manhã, tudo jogado, falta de cuidados! Um nojo geral, quarto, limpeza, estacionamento, café, pessoas….
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

DAUMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço agradável e funcional

Ótimo hotel, tudo limpo, agradável, café da manhã bom, cama boa, chuveiro bom e preço justo. Excelente para quem precisa dormir, tomar um bom café da manhã e seguir a vida.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Bom café da manhã, estacionamento e atendimento da recepção. Quarto precisa de manutenção pois espelho do quarto estava quebrado, ar condicionado não estava funcionando, porta papel higiênico no banheiro estava caindo.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thiele

Liked: Cleanliness, staff & service
Boa , cama muito ruim bem barulhenta.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Wesley

No geral é bom mais precisa melhorar no atendiment

Estive no hotel a 4 anos atrás quando era de outra rede estava bem mais conservado. No quarto o entono da janela estava soltando as tintas, a borracha de vedação da janela estava solta. O box molha todo banheiro para entrar. Café da manhã bem honesto pelo valor da diária. O check in não rolou nem um boa tarde só perguntou o nome e fez perguntas padrão. Check out a recepcionista era bem mais simpática.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prático mas podia ter mais espaço

O quarto é prático, mas muito apertado. O banheiro é renovado e limpo, mas também apertado e o hotel só fornece toalha de banho, não tem de rosto ou piso. O café da manhã é bem variado e com alimentos de boa qualidade
Stayed 1 night in May 2025
Verified

8/10 Good

Fábio Machado Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cafe da manha poderia ter mais variedades
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ruben Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

Excelente opção em Franca para hospedagem a trabalho. Silencioso, confortável, e bem localizado. Otimo cafe da manhã.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Limpeza péssima

O banheiro não tinha sido limpo, inclusive estava com fezes na bacia.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Bom

Hotel nao coloca sabknete barra , apenas liquido. Pessimo , toalhas nao estao boas.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom.
Stayed 1 night in Jan 2025