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Imperador Palace Hotel

3.0 star property

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Photo gallery for Imperador Palace Hotel

Rooftop terrace
Free daily buffet breakfast
Reception
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Av. Presidente Vargas, 666, Cidade Nova, Franca, SP, 14401-100
  • Place, Nossa Senhora Aparecida Parish Church
    ‪12 min walk‬
  • Place, Shopping Calcado
    ‪18 min walk‬
  • Place, Fernando Costa Park
    ‪6 min drive‬
  • Airport, Franca (FRC)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Suite (Single)

Deluxe Suite (Single)

Deluxe Suite (Single)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite (Double)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Double)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Master)

Premium bedding, minibar, in-room safe, desk

Single Room (Master)

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room (Master)

Premium bedding, minibar, in-room safe, desk

Double Room (Master)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Standard

Premium bedding, minibar, in-room safe, desk

Single Room Standard

  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

Premium bedding, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 4

View all photos for Double Suite

Premium bedding, minibar, in-room safe, desk

Double Suite

  • Sleeps 2

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About this property

Imperador Palace Hotel

This hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Imperador Palace Hotel offers 76 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Imperador Palace Hotel, you'll be within walking distance of Nossa Senhora Aparecida Parish Church. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, locker space, and a business center
  • Within a 15-minute walk of Nossa Senhora Aparecida Parish Church and Chapel Square
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and a meeting room are available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Imperador Palace Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Franca hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Handrails in hallways (80 centimetre high)
  • Handrails in stairways (80 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Imperador Palace
Imperador Palace Franca
Imperador Palace Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Franca, Brazil
Imperador Palace Hotel Hotel
Imperador Palace Hotel Franca
Imperador Palace Hotel Hotel Franca

Imperador Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 460 reviews
Rating 8 - Good. 143 out of 460 reviews
Rating 6 - Okay. 62 out of 460 reviews
Rating 4 - Poor. 16 out of 460 reviews
Rating 2 - Terrible. 15 out of 460 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The time is very nice , especial Beatriz very nice and polite girl I will come back again.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Amauri

Business traveller
Liked: Cleanliness, staff & service, amenities
Otima estadia , eu recomendo
Stayed 1 night in Dec 2025

8/10 Good

Aleksandr

Stayed 2 nights in Dec 2025

6/10 Okay

Renata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento é excelente, mas o prédio necessita de manutenção e reformas.
Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Oct 2025

10/10 Excellent

Amauri

Stayed 1 night in Nov 2025

6/10 Okay

PAULINO

Travelled with group
Liked: Cleanliness
Disliked: Amenities
TV estava sem canais disponíveis por problemas com a operadora. Demora em atender chamados da portaria. Chuveiro demora para esquentar. Somente disponível sabonete líquido em frasco difícil de manipular
Stayed 1 night in Dec 2025

10/10 Excellent

Piero Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Equipe gentil.
Stayed 1 night in Nov 2025

6/10 Okay

Jubiana

Disliked: Room comfort
Olha a realidade bem diferentes das fotos postadas.os quarto encontrava em reformas não fomos avisados desse detalhe. A TV não funciona corretamente.fiz reserva de 2 quartos todos em reforma.
Stayed 1 night in Nov 2025

10/10 Excellent

Instituto

Business traveller
Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025

8/10 Good

Cândido

Liked: Cleanliness, staff & service, room comfort
Estadia tranquila, com bom atendimento e café da manhã de qualidade.
Stayed 1 night in Oct 2025

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era muito bom
Stayed 1 night in Oct 2025

6/10 Okay

Fábio

Business traveller
Disliked: Property conditions & facilities, room comfort
Pelo valor cobrado a cama deveria ser mais confortável.
Stayed 1 night in Oct 2025

8/10 Good

Anderson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está em reforma, o quarto apesar de aconchegante e ter uma boa cama, estava metade com pintura antiga e a outra metade com pintura nova, mas no geral tudo Ok. O café da manhã é muito bom e tem boa variedade!
Stayed 1 night in Sep 2025

10/10 Excellent

Nathalia

Stayed 1 night in Oct 2025

6/10 Okay

Cassiano Alberto

Liked: Cleanliness, staff & service

Precisa melhorar a estrutura

Tivemos um desconforto em relação ao hotel, Wi-Fi pessimo e sem velocidade, fomos orientados pela manha levar os notebooks para a area do cafe da manha, alem do wifi nao conseguir comportar a velocidade minima necessária, tivemos que sair do ambiente por estar em obras impossibilitando de fazer nossas reuniões, pois trabalhamos home office então fomos para o quarto e tivemos que rotear nossos celulares para conseguir usar a internet, nem no periodo da noite conseguimos assistir qualque streaming, pessoal do hotel e muito simpatico, muito solicito, mas a estrutura em si deixa muito a desejar, sendo que na minha opinião ja foi um dos melhores de franca, café da manhã é bom e bem feito, mas infelizmente por esse transtorno pretendemos nao voltar mais e optar por outros.
Stayed 1 night in Oct 2025

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entrega além do que cobra!

Excelente café da manhã em ambiente bem ventilado
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanna

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
café da manhã 👍👍👍
Stayed 1 night in Sep 2025

10/10 Excellent

Vanderson

Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2025

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, ótimo atendimento, café da manhã muito bom.
Stayed 1 night in Sep 2025

10/10 Excellent

Ensei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom, mas com queijo azedado
Stayed 1 night in Sep 2025