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Hey Lou Hotel Frankfurt Airport

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Daily buffet breakfast for a fee
Reception
Electric vehicle-charging station
Family Room
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, Taunus Nature Park
    ‪5 min walk‬
  • Place, Monchhofkapelle
    ‪6 min walk‬
  • Place, Macao Casin
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1

View all photos for Business King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business King Room - Non-Smoking

  • Sleeps 2

View all photos for Standard King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King Room - Non-Smoking

  • Sleeps 2

View all photos for Business Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Twin Beds, Non Smoking

  • Sleeps 2

View all photos for Standard Room with Two Single Beds-Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room with Two Single Beds-Non-Smoking

  • Sleeps 2

View all photos for Family Room-Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room-Non-Smoking

  • Sleeps 4

View all photos for Business Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Single Room

  • Sleeps 1

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About this property

Hey Lou Hotel Frankfurt Airport

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Hey Lou Hotel Frankfurt Airport gets high marks from our customers. During your stay, you're just a quick walk from Taunus Nature Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes hiking/biking trails
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from The Squaire and 12 minutes from Deutsche Bank Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Hey Lou Hotel Frankfurt Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 979 reviews
Rating 8 - Good. 314 out of 979 reviews
Rating 6 - Okay. 134 out of 979 reviews
Rating 4 - Poor. 51 out of 979 reviews
Rating 2 - Terrible. 41 out of 979 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samer

Stayed 1 night in Jan 2026

2/10 Terrible

Tina

Disliked: Cleanliness
Schlimmer gehts nicht. Die Fotos sprechen für sich. So etwas ekelhaftes hab ich noch nie erlebt. Benutzte Betten, Handtücher, Insekten, dreckiger Teppich. Wirklich widerlich.
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis, Grande Prairie

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great size
Stayed 1 night in Feb 2026

4/10 Poor

Silke

Disliked: Cleanliness, amenities
Room had an horrible odor. Shuttle was not available at the time I needed it early in the morning. Had to pay 38 Euros for a cab and could have stayed at the Hilton. Very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Abdal kareem

Stayed 1 night in Jan 2026

2/10 Terrible

Edith Gabriela, Northridge

Stayed 1 night in Jan 2026

10/10 Excellent

Tacy

Stayed 2 nights in Jan 2026

8/10 Good

Karim

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is 30 minutes From airport not as described. also airport shuttle runs in the morning and afternoon with a 5 hour break- none of that is explained on the site
Stayed 1 night in Jan 2026

10/10 Excellent

Yamile

Stayed 1 night in Jan 2026

10/10 Excellent

Nur Beyhan, Beirut

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean room. Self check-in is very convenient & cool. I would certainly go again
Stayed 1 night in Jan 2026

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for a night to sleep in the hotel, was quite and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Tacy

Stayed 1 night in Dec 2025

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice night very helpful staff and very quite hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Nadja, Perry

Stayed 1 night in Dec 2025

6/10 Okay

Owen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was quite hot with no air conditioning and very little ventilation from the open window.
Stayed 1 night in Dec 2025

8/10 Good

Brandy, Tomball

Stayed 1 night in Nov 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great. Really nice bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

8/10 Good

Marisela

Liked: Amenities, property conditions & facilities
All the stuff including the bartender and servers for very polite and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient. Nice facility
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle was n I ce to gave but the driver didn't bother to store our luggage was very difficult to keep it from moving all around the bus. It made everyone uncomfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very good small room. Great price. Very clean and new. Excellent breakfast. Kiosk for check-in was glitchy. Thermostat adjustment was not intuitive (no direct temperature setting) and air was very dry.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Nov 2025