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Hey Lou Hotel Frankfurt Airport

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Photo gallery for Hey Lou Hotel Frankfurt Airport

A restaurant with long communal tables, wooden chairs, and a bar area with a bartender.
An outdoor dining area with wooden tables and benches, potted plants, and a yellow umbrella.
A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.
A compact room with a wooden wardrobe, a metal suitcase on a shelf, and a blue wall.
A couple seated at a bar with a bartender in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, Taunus Nature Park
    ‪5 min walk‬
  • Place, Macao Casin
    ‪12 min walk‬
  • Place, Wasserwerk Hattersheim
    ‪21 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Business King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Room - Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hey Lou Hotel Frankfurt Airport

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Hey Lou Hotel Frankfurt Airport gets high marks from our customers. During your stay, you're just a quick walk from Taunus Nature Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes hiking/biking trails
  • Guests have great things to say about the clean accommodations and the breakfast
  • 8 minutes by car from The Squaire and 12 minutes from Deutsche Bank Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Hey Lou Hotel Frankfurt Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle during limited hours at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2017
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hitel was very pleasant. The rooms were very clean and comfortable. We only stayed the night and was not able to enjoy any amenities or the restaurant. The staff was very friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
self check in was a bit of a surprise, but it's pretty straight forward. beyond that, we had a calm and quiet stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much. I loved nice people at workers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat there. Great service, great rooms. Just be prepared to wait the bus for am hour, and it is really far from the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

NIOOK YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean. The hallway was also clean and bright. The check-in was easy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice night very helpful staff and very quite hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kim Haagen

Super
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for a night to sleep in the hotel, was quite and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, staff was friendly
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient location, good breakfast, bed mattress must be improved. Rooms are not well isolated.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Phan

Generally speaking, the location of the hotel is very inconvenient to access to fast food places by walking distance.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tamanna was a great host, did everything to make our stay pleasurable. The hotel is high tech with self check-in and automated tray collector. The only aspect was that the beds are a bit small for the twin bed option. Overall, it was a great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was a large bus so don't worry if a big line is waiting for it. Breakfast was a nice spread. Staff was nice. Be prepared to check yourself in, they have kiosks for that.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Silas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic, no kettle or coffee maker. A cleaning room, nonetheless.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great size
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Hotel is great concept but nothing close in area to grab food since the bar and restaurant in hotel closed early abd vending machines were out of order.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jerin Tasnim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was irregular which was causing issues
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and quiet
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Linda

Disliked: Staff & service, amenities
Hotel was clean but the paint in the walls was scuffed and the lack of staff was disconcerting. No greeting , computer terminals for checkin. There was an airport shuttle which took 25 minutes airport to hotel not the advertised 8-10!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing. Great job Chef!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room was great. Really nice bathroom.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

SAFINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is useless as the property will never reply to your messages
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nur Beyhan

Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean room. Self check-in is very convenient & cool. I would certainly go again
Stayed 1 night in Jan 2026