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Hotel ARENA am Zoo by ANS

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Photo gallery for Hotel ARENA am Zoo by ANS

A neatly set dining table with white plates, cups, and cutlery, a small glass container with a plant, and a salt and pepper shaker.
A modern hotel room with a glass shower enclosure, a sink, a bed with a wooden headboard, and a wardrobe.
A neatly made bed with white bedding and a remote control on a wooden nightstand.
A building with a modern facade, large glass windows, and a sign reading "ARENA".
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
  • Place, Frankfurt Zoo
    ‪3 min walk‬
  • Place, European Central Bank
    ‪6 min walk‬
  • Place, Frankfurt Cathedral
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A neatly made bed with white bedding and a remote control on a wooden nightstand.

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A building with a green sign above the entrance, large windows, and a visible interior with yellow walls and a staircase.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Comfort Studio

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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3.8 out of 5, Good, 90 reviews
The price is €57
includes taxes & fees
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About this property

Hotel ARENA am Zoo by ANS

Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel ARENA am Zoo by ANS offers 46 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

With your stay at Hotel ARENA am Zoo by ANS, you're connected to the convention center and just a quick walk from Frankfurt Zoo. Free WiFi in public areas, breakfast (surcharge), and self parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff and an elevator
  • Just a 3-minute walk from Frankfurt Zoo and 7 minutes by foot from European Central Bank
As a guest of Hotel ARENA am Zoo by ANS, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Hotel ARENA am Zoo by ANS Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 62 out of 238 reviews
Rating 8 - Good. 87 out of 238 reviews
Rating 6 - Okay. 54 out of 238 reviews
Rating 4 - Poor. 19 out of 238 reviews
Rating 2 - Terrible. 16 out of 238 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jesper

Liked: Cleanliness
Clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Fabian

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness could be better, however very well located
Verified

4/10 Poor

Ayman

Disliked: Staff & service, amenities
very tight and poor room almost enough for sleeping only
Stayed 1 night in Oct 2025
Verified

6/10 Okay

omar efren betancourt

Liked: Cleanliness, amenities, property conditions & facilities
It's perfect if you're just passing through, there's no air conditioning
Stayed 2 nights in Jun 2025
Verified

8/10 Good

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sirak

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

HUSSEIN SALMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Anna

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Stayed 20 nights in May 2023
Verified

6/10 Okay

Barry

Disliked: Staff & service
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking. Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Baboucarr

Disliked: Cleanliness
Average
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024
Verified

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Walid

Liked: Cleanliness
Disliked: Staff & service
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
Verified

8/10 Good

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and worth for money.

Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Boris

Liked: Cleanliness
Beim Check-in am Automaten ging erstmal nix! Ich habe die Telefonnummer angerufen und da hat der Mitarbeiter gesagt er macht es für mich ! Das hat dann gut funktioniert! Direkt an der U-Bahn! Sehr gute Verkehrsanbindung. Frühstück war ausreichend. Zimmer zweckmäßig. Würde sagen für den Preis würde ich wieder herkommen
Stayed 1 night in Apr 2026
Verified

8/10 Good

Manfred

Liked: Staff & service
Lage super..direkt bei UBahn
Stayed 4 nights in Mar 2026