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3.6 out of 5

"Only stayed for the one night but room was clean and bed comfortable. Car park in front of reception made it very convenient. I didn’t have breakfast ... " More

By a verified traveller on Fri 28 Aug 2020

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Hotel Frankfurt Airport Langen. During your stay, you'll be close to Gateway Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant MAXX
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 11 minutes by car from Gateway Gardens and 14 minutes from Deutsche Bank Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Mercure Hotel Frankfurt Airport Langen ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Hotel Frankfurt Airport Langen

Everyone (6) Couples (2) Family (1)
4 out of 5
Only stayed for the one night but room was clean and bed comfortable. Car park in front of reception made it very convenient. I didn’t have breakfast so can’t comment.

Posted by , from London on 28 Aug 2020

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Comment from Hotel Management

28 Aug 2020 by Dear Mr. Ed ,

Dear Mr. Ed, many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards your Mercure Ffm Airport Langen Team

4 out of 5

Posted by on 17 Dec 2023

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4 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Danke das Sie sich die Zeit genommen hatten uns zu

Danke das Sie sich die Zeit genommen hatten uns zu bewerten.

5 out of 5
Einfach nur perfekt. Kann ich nur jedem weiterempfehlen.

Posted by on 19 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Vielen vielen Dank das sie sich die Zeit und Mühe

Vielen vielen Dank das sie sich die Zeit und Mühe genommen haben uns zu bewerten.

2 out of 5

Allgemein gut aber.

Es war ein komisches geruch in die zimmer. Den festern musste ich immer offen lassen.

Posted by on 26 Aug 2018

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1 out of 5

Not good at all

Was Very bad as they overcharged us for the price of the hotel for our last stay. wouldn't recommend this hotel at all. As it's a ripoff!

Posted by , from australia on 27 Jul 2017

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4 out of 5

Typisches Business - Hotel

Hotel ist schon ein bisschen "in die Jahre gekommen"... Zimmer sind zwar sauber und due Betten sind sehr gut, aber eine Renovierung ist wohl dringend angeraten... Das fängt bei gesprungenen und abgeplatzten Fliesen an und hört bei Tapeten, die sich an sehr vielen Stellen von der Wand lösen auf... Das Personal ist aber ausgesprochen hilfsbereit und freundlich und das angebotene Frühstück lässt keine Wünsche offen. Ich würde trotz der angesprochenen Makel wieder dieses Hotel buchen

Posted by on 12 Dec 2016

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Comment from Hotel Management

30 Jan 2017 by Ihr Steigenberger Hotel Frankfurt-Langen Team

Lieber Gast, vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. Es freut uns Ihnen einen angenehmen Aufenthalt bei uns geboten zu haben und Sie besonders mit unserem Personal und Frühstück überzeugt zu haben. Wir sind stetig dabei Renovierungsarbeiten und Schönheitsreparaturen in unserem Haus durchzuführen. Bei insgesamt 205 Zimmern ist hier der Aufwand natürlich etwas höher. Dennoch sollte so etwas wie eine sich lösende Tapete von uns entdeckt werden und instand gesetzt werden bevor der Gast das Zimmerbezieht. Danke, dass Sie unser Gast waren und wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen

4 out of 5

Preis wert

Wir hatten das Hotel wegen der Lage zum Flugplatz Egelsbach gewählt und waren bestens zufrieden, Es war sehr ruhig. Leider keine Klimaanlage und das Westzimmer sehr warm. Leider hatte der Saunabereich mehrere Einschränkungen, aber eine tolle Dachterrasse. Frühstück war sehr gut und es wurde schnell und reichlich vom freundlichem Personal nachgelegt

Posted by on 9 Sep 2014

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4 out of 5

praktisch und freundlich

Dank der Nähe zur S-Bahn ist die Anbindung an Frankfurt gegeben. Die Lage im Gewerbegebiet wird durch die Nähe zum Waldund ein zuvorkommendes Personal kompensiert. Das

Posted by on 19 Jul 2013

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About the Mercure Hotel Frankfurt Airport Langen

Location Robert-Bosch-Strasse 26, Langen, HE 63225

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 19 April:

  • Fitness facilities
  • Sauna

Property Features

Mercure Hotel Frankfurt Airport Langen offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Hotel Frankfurt Airport Langen. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Langen hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 5 levels
  • Built in 1993
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Langen (Hessen) Station (1.7 km / 1 mi)
  • Metro station: Langen Flugsicherung S-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Frankfurt Airport Langen offers 205 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Langen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Restaurant MAXX – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

American Bar – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Mercure Hotel Frankfurt Airport Langen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (one-way)
  • Self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Frankfurt Airport Langen Opening November 2018
  • Mercure Hotel Frankfurt Opening November 2018
  • Mercure Frankfurt Opening November 2018
  • Mercure Hotel Frankfurt Airport Langen Opening November 2018
  • Mercure Frankfurt Airport Langen Opening November 2018
  • Steigenberger Hotel Frankfurt Langen
  • Steigenberger Frankfurt Langen
  • Mercure Frankfurt Langen
  • Mercure Hotel Frankfurt Airport Langen Hotel
  • Mercure Hotel Frankfurt Airport Langen Langen
  • Mercure Hotel Frankfurt Airport Langen Hotel Langen
  • Mercure Hotel Frankfurt Airport Langen (Opening November 2018)

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.