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Mercure Hotel Frankfurt City Messe

Property class: 4

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Photo gallery for Mercure Hotel Frankfurt City Messe

A tall building with a distinctive circular architectural feature at the top.
A modern bar area with a clock, bar stools, and a bar counter.
A hotel room with a large bed, a desk, a chair, and a view of the city through the window.
A reception area with a bar, seating, and clocks on the wall.
A coffee station with a digital coffee machine, a selection of coffee cups, and a framed coffee advertisement on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Duesseldorfer Str. 20, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪4 min walk‬
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪7 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a TV on the wall.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a desk with a telephone, a coffee maker, and a television.

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Frankfurt City Messe

A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Frankfurt City Messe offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Mercure Hotel Frankfurt City Messe, you're just a quick walk from Financial District. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Frankfurt Trade Fair and Congress Center Messe Frankfurt
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. The business-friendly Mercure Hotel Frankfurt City Messe also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Frankfurt hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Mercure Hotel Frankfurt City Messe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 550 reviews
Rating 8 - Good. 223 out of 550 reviews
Rating 6 - Okay. 117 out of 550 reviews
Rating 4 - Poor. 40 out of 550 reviews
Rating 2 - Terrible. 31 out of 550 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities
Nice clean room and bathroom. Good location. Friendly staff. Great breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chanaprom

Liked: Cleanliness, staff & service, amenities
The staff are very nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Lovely clean and comfortable room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Exceptionally nice staff. Great location too.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Good Location.

Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to the fair area, nice and helpful staff, clean rooms.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very central next to main train station . Service is friendly and professional . Great hotel . Would definitely return . There are lot of random people and druggies roaming the streets around the central station at night, but didnt have any issues with them as such. Also the security at the hotel is very good so we felt very safe .
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic room, good size for two people. Plenty of amenities, coffee maker and tea, bathroom accoutrements, great breakfast buffet.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and location
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Gilbert

Liked: Staff & service
This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is fine. Good location as near the train station and exhibition centre but the area is not great.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Nice staff, but area around the hotel is to be avoided.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice but next time i would avoid living near Hbf as its very noisy
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Tom

Liked: Cleanliness
Disliked: Staff & service
Surrounding area is a little off putting.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-5 stars overall. Clean rooms, very good breakfast, and friendly front desk and breakfast staff. The location is very central and conveniently located to the main station and river. However as other reviewers have commented, there are a lot of drug users hanging around the station and streets. Nevertheless the area did not feel unsafe during daylight hours.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Victoria

Liked: Amenities
Good
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the station.

Comfortable hotel close to the station with a tram stop outside. Quiet rooms. Great service from the friendly staff. Clean modern facilities and the mini bar and coffee machine were welcome additions. I didn’t participate in the breakfast so can’t comment on that. Would definitely book again.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Johan

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel close to station and city centre.

A good clean nice hotel for one night, close to the station. Area around station is not so nice even if it´s convenient if you shall travel to the airport or somewhere else. Walking distance to city centre as well.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Samson

Amazing
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Hilli Hassan

Liked: Staff & service, amenities, property conditions & facilities
Hard to find a parking. Provided parking is very limited and small with fees.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, the room was super quiet and we were right on the Main Street with a tram stop out front. The building and room was really nice and I’d stay there again because it’s practically across the street from the train station. That said, be advised to not walk down the street behind the hotel, very sketchy people, on drugs it was pretty awful and I’d only stay there again because of how close it is to the train station and it was a good price.
Verified review

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Frankfurt main train station and its U and S-bahn trains. Area around this station has the poor and homeless. The main street Kaiserplatz leading to the station has many restaurants.
Stayed 3 nights in Jul 2023