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Mercure Hotel & Residenz Frankfurt Messe

4.5 star property

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Photo gallery for Mercure Hotel & Residenz Frankfurt Messe

Exterior
Front of property – evening/night
Exterior
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Voltastr. 29, Frankfurt, HE, 60486
  • Place, Frankfurt Trade Fair
    ‪4 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪10 min walk‬
  • Place, Skyline Plaza
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Courtyard View

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Suite, 1 Queen Bed, Balcony

Privilege, Suite, 1 Queen Bed, Balcony

Privilege, Suite, 1 Queen Bed, Balcony

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Hotel & Residenz Frankfurt Messe

Luxury hotel with a fitness center and a sauna
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking. Change of towels is available on request.
Mercure Hotel & Residenz Frankfurt Messe offers 424 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Hotel & Residenz Frankfurt Messe, you're just a quick walk from Leipziger Strasse. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at Twenty9
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Congress Center Messe Frankfurt and Frankfurt Trade Fair
  • Pets welcome for a fee
Mercure Hotel & Residenz Frankfurt Messe offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1423 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Hotel & Residenz Frankfurt Messe. Parking is available for a fee.

This 4.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
Twenty9 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Twenty9

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,423 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number HRB181911
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Mercure Hotel & Residenz Frankfurt Messe
Mercure Hotel & Residenz Messe
Mercure Hotel Frankfurt Messe
Mercure Residenz Frankfurt Messe
Mercure Residenz Messe
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Mercure Hotel Residenz Messe
Mercure Hotel & Residenz Frankfurt Messe Hotel
Mercure Hotel & Residenz Frankfurt Messe Frankfurt
Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt

Mercure Hotel & Residenz Frankfurt Messe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 533 reviews
Rating 8 - Good. 240 out of 533 reviews
Rating 6 - Okay. 93 out of 533 reviews
Rating 4 - Poor. 22 out of 533 reviews
Rating 2 - Terrible. 18 out of 533 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

D

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Abrupt reception
Stayed 3 nights in Oct 2025

2/10 Terrible

Manish

Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel from 2000s, good stay, friendly chaotic

Nice, relatively large room with balcony, quiet, good beds, good stay, zero critical observations. Hotel is from 2000s, is in overall good condition, approaches the point where some fresh paint or light renovation could lift things from good to real good. Staff was friendly, did not do anything wrong - in some situations, it appeared to me that people were not massively experienced or a bit insecure in their role. Like the reception lead discussions the colleagues potential mistakes or the restaurant staff trying to take every single thing from your table when it appeared you may no longer need it. But overall a good experience - just a bit more chaotic, compared to more premium houses. Breakfast was okay, some highlights, some mediocre parts. Not bad, but not a breakfast temple. E.g. no real selection of fruits, only basics. Sliced sausages felt like basic supermarket material. Yet good quality on most other areas / decent selection. Overall okay but I would price it below 19eur in my value perception.
Stayed 1 night in Sep 2025

10/10 Excellent

Moustafa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good nearby S-Bahn and Tram stations. The room was clean, breakfast was nice, and helpful staff. Good value for money.
Stayed 2 nights in Sep 2025

10/10 Excellent

David Cresci

Stayed 2 nights in Sep 2025

6/10 Okay

Hans-Edward

Liked: Staff & service
Disliked: Cleanliness
The room was spacious and quiet. It also included a patio. The television and air conditioning worked well. Some downsides: the carpet looked dirty and stained and a lot of bugs got in from the outside, which forced us to keep the windows closed and use the air conditioning. Previous guests must have had similar troubles because we found things like dead bugs in curtains. To be clear, all of the bugs were nucense bugs, not bugs to fear.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable hotel with friendly and professional staff! The nearby grocery store is convenient! The nearby streetcar stop is very convenient! It can take you to some underground train lines in less than 10 minutes, and to the central train station in less than 15 minutes!
Stayed 11 nights in Jul 2025

4/10 Poor

Naoroz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very rundown and old, stained carpets, dusty windows and smelly corridors. The Ac in the room did not cool nor did the small refrigerator. Saggy mattress, very uncomfortable. The hotel needs a real revamp. We only bore this as this hotel was closest to the residence of the family we were visiting. Charged me 50 Euros for parking overnight from 2100 to 0900, that's daylight robbery. Breakfast was average, no change in the two days we stayed. The staff at the reception as well as the breakfast were very helpful. The only positives were its location, very close to the tram and S bahn station, also Taxi stand just outside the hotel entrance.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nikolay

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Ahmed

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall was very good. Nice choices at breakfast . Very clean and modern . The staff were friendly and welcoming and all spoke a little English. The location is quiet but a long way out of town and no puds or restaurants within walking distance.
Stayed 4 nights in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Messe visitors

Stayed the first time there for an annual fare I’m always attending. Location is great, especially if your event is in hall 8 or 9. Just a short walk over a pedestrian bridge. Hotel isn’t new, but well maintained. Very friendly reception staff, had also one breakfast staff also friendly, good selection, not sure it’s worth the price though. Would normally give 5 stars, but had to deduct one because of their coffee policy. If you stay one night or five, you get four Nespresso like capsules, if you want more you need to pay 50 cent. Thats not matching their good standard and I feel unnecessary.
Stayed 4 nights in May 2025

10/10 Excellent

Salla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you need a basic hotel with a nice breakfast, I recommend to choose Mercure Hotel.
Stayed 1 night in May 2025

10/10 Excellent

Masato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building itself is not new but inside is fully renovated and clean. Sufficient equipment for single person biz trip.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely nice enough for a one night stay but the room was very hot - I had the air con on cold all night and was still boiling. Not too much traffic noise from the road, which had been a concern beforehand.
Stayed 1 night in Apr 2025

8/10 Good

Trevor

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Wonderful and helpful staff at the front desk. Breakfast was great! Good location.
Stayed 4 nights in Mar 2025

6/10 Okay

Ameli

Business traveller
Tram station 2 min walk, Hotel restaurant was very good.
Stayed 3 nights in Feb 2025

6/10 Okay

Johan

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! The room was nice and clean, with a comfy bed. Savvy, friendly, multilingual staff. Good selection for breakfast, bar service at night. Gym and sauna. The area around the hotel is quiet. The hotel itself is just a few steps away from a grocery store and many restaurants, and a streetcar stop that will take you to the central train station in 10 minutes (it will also take you to two underground train lines along the way). There is almost always a taxi waiting next to the hotel, which is convenient if you're in a hurry. There is plenty of space in the underground parking area. I strongly recommend this hotel!
Stayed 6 nights in Jul 2024

6/10 Okay

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect with a tram stop outside. the staff were great and the room was spacious clean and modern.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

Good location and room is clean . There are balcony each room but balcony is not cleaned well . If housekeeping keep clean it , my evaluation will be really better. Good breakfast , very good staff . Price is reasonable compare than other hotel near Messe area. I could find free parking space near the hotel .
Stayed 1 night in Jul 2024

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merure Voltastrasse, Frankfurt

Good hotel location, staff all friendly, air con a bit on the noisy side but other than that no issues
Stayed 13 nights in Jun 2024