"Nothing special about the hotel .... Central to the business/finance district but a good 25 minute walk in to the city center. Bed was large but very ... " More
2 Jan 2019 by Sales & Marketing Representative
Dear Guest, First of all we wish you all the best for the New Year! Thank you very much for being our guest and for taking the time to leave us a feedback on Expedia. We are pleased to read that you liked our pillow menu. For your next stay we recommend you to try out our new Sleep category. Here you can find a bed which is adjustable in its firmness as well as further amenities like Mövenpick Chocolate, a sleeping mask, earplugs and special teas to support the perfect sleep. Dear Guest, we are already looking forward to welcome you again soon and to convince you completely of our quality services. Until then we wish you all the best. Yours Mövenpick Hotel Frankfurt City Team
4 Jan 2018 by Sales & Marketing Representative
Dear Alex, many thanks for choosing the Mövenpick Hotel Frankfurt City and for leaving us a comment. We are sorry to hear that we could not convince you of our quality service. Constructive critic is always necessary to improve ourselves. Therefor we kindly ask you to contact us directly via e-mail to find out the reasons for your decision. Best regards, Yours Mövenpick Hotel Frankfurt City Team
30 Mar 2023 by Detlef Winter, General Manager
Dear Rauli, thank you very much for your feedback! We do look forward to welcome you soon again! Kindest regards on behalf of the entire team,
28 Mar 2023 by Detlef Winter, General Manager
Dear Rauli, thank you very much for thanking the time to share us your pleasant experience during your recent stay. Being in the service industry, we believe in providing our guests the best service and attention, and nothing makes us happier than a confirmation of our guest’s satisfaction. Your fine compliments are highly appreciated. We are looking forward to welcoming you soon again.
16 Jul 2019 by DM
Dear Guest, thank you for choosing our Mövenpick Hotel Frankfurt City and taking your time to write a review. We are happy to see that you had a pleasant stay and are hoping to have you as a guest again soon in our hotel. Best regards from your Mövenpick Hotel Frankfurt City Team
11 Jun 2019 by Sales & Marketing Representative
Lieber Gast, herzlichen Dank dafür, dass Sie sich für unser Haus entschieden haben und dafür, dass Sie uns eine solch tolle Bewertung hier auf Expedia hinterlassen haben. Wir freuen uns sehr, dass Sie von unserer Lage profitieren konnten und dass Sie im Speziellen mit unserem Personal und Ihrem Check-In/Check-Out zufrieden waren. Sehr gerne geben wir Ihr Lob auch intern an die Kollegen weiter. Kommen Sie uns doch bald wieder besuchen, gerne sind wir Ihr Gastgeber hier im schönen Frankfurt. Bis dahin wünschen wir Ihnen alles Gute! Mit freundlichen Grüßen, Ihr Mövenpick Hotel Frankfurt City Team
1 Nov 2018 by Sales & Marketing Representative
Dear guest, Many thanks for being our guest and for leaving us such a great rating on Expedia, we appreciate it. Come back again soon, we will love to be your host. Best wishes, Yours Mövenpick Hotel Frankfurt City Team
19 Sep 2018 by Sales & Marketing Representative
Dear Guest, Thank you very much for being our guest and for leaving us such a positive comment. We are pleased to see that you had an enjoyable stay and that there was nothing to complain about and especially that you will stay with us again. We would appreciate if you would share your positive experiences on our social media channles. We are already looking forward to be your host once again. Until then we wish you all the best. Yours Mövenpick Hotel Frankfurt City Team
31 Jan 2018 by Sales & Marketing Representative
Dear Mika, thank you very much for staying with us and for taking the time to leave us such a detailed feedback. We are glad to see that you were satisfied with your room and that you could benefit from our location near to the shopping centre and the Frankfurt fair. For your next stay during a fair we recommend you to book a table at our restaurant. It is nice to see that our colleague at the restaurant could satisfy you at the end. We are already looking forward to welcome you again soon as our guest. Best wishes, Yours Mövenpick Hotel Frankfurt City Team
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 12 meeting rooms. WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Mövenpick Hotel Frankfurt City. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Mövenpick Hotel Frankfurt City offers 288 air-conditioned accommodations with minibars and a safe. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Mövenpick Hotel Frankfurt City has a restaurant serving breakfast, brunch, lunch and dinner.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
