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smartments Frankfurt City-Ost

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Photo gallery for smartments Frankfurt City-Ost

A modern dining area with tables and chairs, large windows, and a view of the street.
A modern office space with a seating area, a wooden desk, and a bookshelf.
A modern hotel room with a bed, a chair, and a desk.
A modern living room with a grey sofa, a wooden dining table with four chairs, a laptop, and a potted plant.
A modern kitchen with stainless steel appliances, a coffee maker, and a built-in refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room

Explore the area

View in a map
Borsigallee 9, Frankfurt, HE, 60388
  • Place, Batschkapp
    ‪3 min walk‬
  • Place, Hessen Center
    ‪12 min walk‬
  • Place, Frankfurt Eissporthalle
    ‪6 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic

A modern hotel room with a large bed, a desk with a laptop, a chair, a small table with a magazine, and a view of the city through the window.

Classic

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin

A hotel room with two beds, a desk with a chair, a vase with flowers, and a large window with curtains.

Classic Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio L

A modern hotel room with a large bed, a desk with a lamp, and a view of a building through the window.

Studio L

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio XL

A modern hotel room with a bed, a desk, a chair, and a wardrobe.

Studio XL

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment

A modern living room with a grey sofa, a wooden dining table with four chairs, a laptop, and a potted plant.

Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A modern hotel room with a large bed, a desk, and a chair.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment

A hotel room with a bed, a TV, a window with curtains, and a view of the outside.

Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio XL

A modern hotel room with a bed, a desk, a TV, and a chair.

Studio XL

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Hotel Mainstation
Frankfurt am Main Ost
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 61 reviews
Hotel Mainstation

About this property

smartments Frankfurt City-Ost

Self parking, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Weekly housekeeping is available.
Smartments Frankfurt City-Ost offers 128 shared accommodations with hair dryers and irons/ironing boards. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided weekly.

With your stay at smartments Frankfurt City-Ost, you're connected to a shopping center and just a quick walk from Batschkapp. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • 10 minutes by car from Römerberg and 11 minutes from Frankfurt Christmas Market
Smartments Frankfurt City-Ost offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Smartments Frankfurt City-Ost also features express check-in, express check-out, and an elevator. Parking is available for a fee.

This Frankfurt hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Spices

More

  • Cleaning products are eco-friendly
  • Iron/ironing board
  • Mobile key entry
  • Shared accommodation
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 4:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

smartments Frankfurt City-Ost Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 84 reviews
Rating 8 - Good. 25 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good at this price range.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short and comfortable stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
No staff on the weekends. parking id limited to a side street. Right next to a loud busy street.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jong Hwang

Liked: Cleanliness, staff & service
A
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Sreeram

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Not recommended for families. People are even smokes inside the lift.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Nakia

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff.
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities
Very clean and modern
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Katrin

Liked: Cleanliness
Disliked: Staff & service
Loud, sterile, no food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Acacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMARTments is an excellent choice. I recommend to everyone.
Stayed 5 nights in Aug 2025
Verified review

2/10 Terrible

Samir

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
For a newly built hotel/apartments you would think everything is still new and clean, but it was very dirty. The pillows were yellow under the covers. There were stains and spilled food on the walls in the room, it could easly be cleaned but wasn’t. The toilet was somehow clean, but it always had a bad smell, as if the pipes were clogged.
Stayed 1 night in May 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no silverware. My use was really limited to using their microwave for heating water for instant coffee.
Stayed 15 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Özkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good system. Very friendly personal. Everything was ok
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Roeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except if you have room facing train station it would be loud.
Stayed 4 nights in May 2025
Verified review

8/10 Good

dickie

Liked: Cleanliness, amenities
Very noisy, desk not manned as often as advertised, kitchen poorly equipped
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy as trains road are very close to hotel. And I was there in August at that time it was hot weather and in hotel there are no any air conditioners in rooms. It would be great to provide as minimum fans.
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel
Stayed 21 nights in Mar 2026
Verified review

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Alles gut; wäre aber schön wenn Kaffee erhältlich
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber und perfekt für einen kurzen Aufenthalt!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities
Ein Makellose Zimmer
Stayed 1 night in Dec 2025