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Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

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Photo gallery for Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Exterior
Restaurant
Bar (on property)
Restaurant
Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

View in a map
Mayfarthstr. 29, Frankfurt, 60314
  • Place, MyZeil
    ‪4 min drive‬
  • Place, Römerberg
    ‪4 min drive‬
  • Place, Frankfurt Christmas Market
    ‪4 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Up to 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible (Up to 3 Adults)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

Premium Room, 1 Queen Bed with Sofa bed (Up to 3 Adults)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotel with a bar, near Römerberg
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn - the niu, Coin Frankfurt Ostend by IHG offers 179 air-conditioned accommodations with laptop-compatible safes and hair dryers. 40-inch flat-screen televisions come with first-run movies.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG, you're just a quick walk from European Central Bank. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Just a 4-minute drive from Römerberg and a few minutes from Frankfurt Christmas Market
  • Dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Holiday Inn - the niu, Coin Frankfurt Ostend by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • First-run films

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

the niu Coin
Holiday Inn the niu Coin Frankfurt Ostend by IHG
Holiday Inn the niu Coin Frankfurt Ostend an IHG Hotel
Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Hotel
Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Frankfurt

Reviews

Holiday Inn - the niu, Coin Frankfurt Ostend by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 152 out of 302 reviews
Rating 8 - Good. 85 out of 302 reviews
Rating 6 - Okay. 36 out of 302 reviews
Rating 4 - Poor. 17 out of 302 reviews
Rating 2 - Terrible. 12 out of 302 reviews

Reviews

6/10 Okay

John

Travelled with group
Liked: Cleanliness

Hotel has went downhill.

I stayed in this hotel 3 years ago so decided to book again. This time was with 3 friends as we were over training Jiu-jitsu. On Sunday morning (3rd August) the girl on the desk was rude and spent the time on her phone chatting to friends while looking at makeup tutorials. We were an inconvenience to her when checking out and asking to store luggage. Each night there were A LOT of people in the corridors running rampage all night. Singing, banging doors, going up and down the elevator. The breakfast was absolutely terrible this time compared to the previous time. Definitely not worth the money. I wouldn't stay here again and would avoid if you value your sleep. Pillows aren't comfortable nor is the mattresses. 2 beds pushed together. The carpet throughout the hotel is filthy too. The location is positive though.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdalla

Travelled with family
Liked: Amenities
Very nice Hotel the only thing I don’t like there charge me $15 euro for early check inn if you have Rooms available you should not charge $15 euro for 3 hour early check in the Hotel schuld think that again
Stayed 1 night in Jul 2025

8/10 Good

Carlos, Bayamon

Travelled with partner
Disliked: Amenities
Room was clean and comfortable. A/C a little bit hot for my taste but acceptable. Parking has to levels and 2nd floor is mostly empty, the vehicle would be safe with them. Great for a couple of days!
Stayed 4 nights in Jul 2025

6/10 Okay

Paul

Travelled with partner
Disliked: Cleanliness, staff & service
Our stay wasn't terrible, but it was far from great. Check-in was a bad start. The front desk staff member was unwelcoming and told us she couldn't check us in due to a system issue. We waited nearby, but she checked in another guest without informing us the system was working again. Breakfast was another issue. I had booked for two people via Expedia, but she claimed it was only for one. I had to contact Expedia to confirm what I already knew. Our room wasn’t as advertised either—no queen bed, just two twin beds pushed together with no topper, and stained carpets. The service didn’t improve during our stay. Other front desk staff were just as dismissive, offering no greetings and short responses. Housekeeping was also poor. One woman, who seemed like a supervisor, gave us strange looks daily, which made us uncomfortable. To top it off, we found bugs on the ceiling near the end of our stay, including flies and mosquitoes. On a positive note, there were a few evening staff who were friendly and helpful. They’re the reason this review isn’t a 1-star. I’ve visited Germany many times and understand cultural differences in service, but this experience stood out in a bad way. The price might be appealing, but I’d suggest looking elsewhere.
Stayed 13 nights in Jun 2025

8/10 Good

Mehmet Ali

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay overall — the room was comfortable and the service was good. However, one thing that would really improve the experience is having a mini fridge in the room. It was quite hot outside during my visit, and without a fridge, I had no way to keep my water or drinks cool. A small addition like this would make a big difference for guests, especially during warmer seasons.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Frankfurt hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

brett

Stayed 3 nights in Jun 2025

10/10 Excellent

Robinson

Stayed 2 nights in Jun 2025

8/10 Good

John

Stayed 3 nights in Jun 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
This is a no frills hotel but very clean and modern. The A/C works really well and isn't noisy. I also liked the part of the city it's in. Not quite downtown, but very nice, and there is metro within a 8-10 minute walk. You could also walk to the center; it takes about 25 minutes.I would only add a mini fridge to the room.
Stayed 2 nights in May 2025

8/10 Good

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see stains on the carpet because it is light grey. Area is not close to city centre but the tram ride is a short one. It’s a decent price for a stay because Frankfurt is expensive.
Stayed 2 nights in May 2025

2/10 Terrible

Mark

Stayed 1 night in Mar 2025

6/10 Okay

mustafa

Business traveller
Liked: Property conditions & facilities, room comfort

steak smell

nice location, parking available. there was a smell on the entire floor. asked staff and they said it is from the carpets on the floor. disturbing smell.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Love the receptionist. A German girl with Italian roots. She was very helpful and kind! The stay was amazing but to be honest we just slept there we’ve been out in the city every day all day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alwal, VENICE

Stayed 1 night in Nov 2024

10/10 Excellent

Damontre

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Ambrose

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Stayed 2 nights in Oct 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for visiting family and the city. Near a Uban station. Hotel very clean with modern and refurbished accommodation. Would recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Wisam

Travelled with group
Liked: Cleanliness, property conditions & facilities

Normal

The room is very small, it doesn't contain anything inside, not even a bottle of water. The air conditioning is not good at all, but it is very clean.
Stayed 1 night in Aug 2024