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Scenic Hotel Franz Josef Glacier

4.0 star property

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Photo gallery for Scenic Hotel Franz Josef Glacier

Bar (on property)
Superior Room, 1 King Bed
Reception
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

Map
36 Main Road, State Highway 6, Franz Josef Glacier, 7886
  • Westcoast Wildlife Centre
    ‪3 min walk‬
  • Glacier Hot Pools
    ‪5 min walk‬
  • Our Lady of the Alps
    ‪7 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin KS

Superior Twin KS

Superior Twin KS

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin QQ

Superior Twin QQ

Superior Twin QQ

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room, 3 Single Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Superior Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 45 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Scenic Hotel Franz Josef Glacier

Eco-certified hotel with 2 restaurants and a 24-hour front desk
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Scenic Hotel Franz Josef Glacier offers 130 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Scenic Hotel Franz Josef Glacier's great location gets high marks from our customers. During your stay, you're just a quick walk from Westcoast Wildlife Centre. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Westcoast Wildlife Centre and 5 minutes by foot from Waiho Hot Tubs
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Canavans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Moa Bar - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Canavans Restaurant
  • Moa Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Franz Josef Glacier Hotel
Franz Josef Glacier Scenic Hotel
Hotel Franz Josef Glacier
Hotel Scenic Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier

Scenic Hotel Franz Josef Glacier Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 628 reviews
Rating 8 - Good. 223 out of 628 reviews
Rating 6 - Okay. 81 out of 628 reviews
Rating 4 - Poor. 36 out of 628 reviews
Rating 2 - Terrible. 18 out of 628 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to change our stay and could only get a Standard room on rebooking. The rooms are in an older portion, even though the room was spotless. The bed was the most uncomfortable that I ever slept in. The mattress was completely worn out and should have been sent to the dump probably ten years ago. I have slept in thousands of beds over the last 45 years and this was by far the worst. They should be ashamed to rent this room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night Feb 2025 mainly to visit the Franz Josef glacier. Room was comfortable with tea/coffee making facilities. Parking was easy. Restaurants, coffee shops and supermarket within walking distance but the village itself it quite small.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

Reception area very good, but accommodation very disappointing. Once I saw the accommodation I knew what it was going to be like. The standard rooms are small especially if you have 2 suitcases. All felt very rundown the carpets were dirty in room and in corridors (smelt like they are using shack and vac to cover up smells). The curtains had mould on them and the shower was small and cramped, as was the bathroom. All in all very disappointing, and not worth the money - glad we were only there 2 nights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with excellent dining room and bar
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Mar 2025

10/10 Excellent

Les

Stayed 1 night in Mar 2025

8/10 Good

Di

Stayed 1 night in Feb 2025

8/10 Good

Robert, Everett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable but the temperature was quite warm. There was no air conditioning. Staff was very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Euniece

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice place to refresh and recharge! Very helpful and kind staff too!!
Stayed 1 night in Feb 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good stay at the Scenic. Spacious, comfortable room with separste bedroom and sitting area, plus balcony. Very convenient location on the edge of town. Easy parking. Staff helpful. Very happy stay.
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Travelled with partner
Liked: Amenities
Friendly staff
Stayed 2 nights in Jan 2025

6/10 Okay

Aarti

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were not as we expected for the amount they charged
Stayed 3 nights in Dec 2024

8/10 Good

nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, excellent location, nice room, excellent shower and water pressure - restaurant overpriced, and considering price of buffet breaky would expect better than powered scrambled eggs….dining menu not kid friendly either sorry.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great location but a few things need improving including the $6 room service fee and also the single bed in the room had a folded over mattress protector which made it much higher on one side and uncomfortable. Two of my group also had the same so this needs changing in all the rooms with a double and single bed!
Stayed 1 night in Jan 2025

6/10 Okay

Vignesh

Stayed 1 night in Dec 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

GROSS!

Worst hotel I’ve ever stayed it’s. Stains on carpet, on sheets and bedspreads, bathrooms were disgusting and looked like they hadn’t been scrubbed in months. The entire building smells like and barn and NO air conditioning made it so much worse. It was such a sickning smell we literally left and did not even ask for a refund. We would have paid NOT to stay in this MOTEL (not hotel, looks nothing like pictures). If you don’t have another option, either camp out or sleep in your car! Either is better than this motel.
Stayed 2 nights in Dec 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness
Included dinner buffet was highly disorganized and of “cafeteria food” quality.
Stayed 1 night in Dec 2024

6/10 Okay

Swapna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Megan

Liked: Cleanliness
The hotel was very overpriced. Charged $100 for my son to stay in our room. Included dinner and breakfast but the food was very bad.
Stayed 1 night in Dec 2024

8/10 Good

Holly

Stayed 2 nights in Dec 2024

10/10 Excellent

Susan, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location to all amenities. Lovely and clean with professional cleaning team. Convenient for breakfast and dinner. Would recommend to all!!
Stayed 4 nights in Dec 2024

10/10 Excellent

padmashri, Saratoga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional. The chief cook Perumal went above and beyond to get us tasty homestyle Indian food.
Stayed 1 night in Dec 2024