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The Terrace

4.0 star property

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Photo gallery for The Terrace

Studio, Kitchen, Mountain View | Mountain view
View from property
Executive Spa Bath Apartment | View from room
Studio, Kitchen, Mountain View
Studio, Kitchen, Mountain View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Cowan Street, Franz Josef Glacier, 7856
  • Place, Westcoast Wildlife Centre
    ‪1 min walk‬
  • Place, Our Lady of the Alps
    ‪7 min walk‬
  • Place, Glacier Hot Pools
    ‪7 min walk‬

Room options

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • Sleeps 4

View all photos for Executive Spa Bath Apartment

Executive Spa Bath Apartment | View from room

Executive Spa Bath Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King Studio, Kitchen

King Studio, Kitchen

King Studio, Kitchen

9.2 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Super King Studio with Kitchen

Super King Studio with Kitchen

Super King Studio with Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King Studio

King Studio

King Studio

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Kitchen, Mountain View

Studio, Kitchen, Mountain View | View from room

Studio, Kitchen, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

King Studio with Kitchen

  • Sleeps 2

View all photos for Super King Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

Super King Studio with Kitchen

  • Sleeps 4

View all photos for Mountain View Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

Mountain View Studio with Kitchen

  • Sleeps 3

View all photos for One Bedroom Spa Bath Apartment Mountain View

Iron/ironing board, free WiFi, bed sheets

One Bedroom Spa Bath Apartment Mountain View

  • Sleeps 3

Two-Bedroom Apartment with Kitchen

  • Sleeps 6

View all photos for King Studio

Iron/ironing board, free WiFi, bed sheets

King Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

Similar properties

Front of property – evening/night
Scenic Hotel Franz Josef Glacier
Franz Josef Glacier
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 674 reviews
The price is €125
includes taxes & fees
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Scenic Hotel Franz Josef Glacier

About this property

The Terrace

Along with a restaurant, this smoke-free motel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
The Terrace offers 11 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels.

This Franz Josef Glacier motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Terrace's great location gets high marks from our customers. During your stay, you're just a quick walk from Westcoast Wildlife Centre. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westcoast Wildlife Centre and 5 minutes by foot from Te Wahipounamu
There's a restaurant on site. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at The Terrace. Self parking is free.

This 4-star Franz Josef Glacier motel is smoke free.

The Terrace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 8 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 9:30 AM - 8 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier

The Terrace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 665 reviews
Rating 8 - Good. 231 out of 665 reviews
Rating 6 - Okay. 33 out of 665 reviews
Rating 4 - Poor. 8 out of 665 reviews
Rating 2 - Terrible. 3 out of 665 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

FOLASADE

Travelled with family
Liked: Cleanliness, amenities
Nothing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Audrey, Savoy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice bath clean room and close to town!
Stayed 2 nights in Jan 2026

10/10 Excellent

Bhavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room , staff
Stayed 2 nights in Jan 2026

8/10 Good

Chrysanne

Liked: Cleanliness, staff & service, amenities
Owner was very friendly. Room was clean and well appointed
Stayed 3 nights in Jan 2026

8/10 Good

Elisa

Stayed 2 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness
Whilst the accommodation was in a great location, the living area did not have a window so the room was dark and not pleasant.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

hairil, south island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Drew

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Owner was a lovely lady
Stayed 3 nights in Dec 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Mediocre motel. Uncomfortable bed, bathroom floor lethal when wet, on a footpath to motor home park.
Stayed 2 nights in Dec 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service
Disliked: Amenities
Room very small, but bed comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandeep

Stayed 2 nights in Nov 2025

10/10 Excellent

Misha

Stayed 1 night in Nov 2025

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not appreciate the distain and insults that the manager expressed concerning the leadership of my country. It was VERY inappropriate and unprofessional.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The couch wasn’t comfortable, the rest of the facilities were okay for the most part. Probably wouldn’t stay again.
Stayed 1 night in Nov 2025

8/10 Good

RUTH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room
Stayed 2 nights in Nov 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this motel. Parking was right outside the door, so couldn’t have been easier. The location is perfect as you can walk to anything you need in Franz Josef in minutes. Staff were both cheerful and helpful. The bed was comfortable and the room was spacious. The kitchen was well appointed. I needed a little assistance in the laundry room, but it wasn’t a problem as the staff were on hand and helped me out.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yoke

Liked: Cleanliness, staff & service
Room well presented and clean. Helpful staff and ease of check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Staff very helpful and great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was clean and cozy.
Stayed 2 nights in Nov 2025

8/10 Good

P

Liked: Cleanliness, staff & service, amenities
Good room- size, clean, quiet and comfortable. Helpful reception.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent accommodation!
Stayed 2 nights in Oct 2025

10/10 Excellent

Viviana

Stayed 2 nights in Oct 2025