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Canal City Fukuoka Washington Hotel

3.0 star property

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Photo gallery for Canal City Fukuoka Washington Hotel

Experience the urban lifestyle with a hotel offering balconies and easy street access.
Indulge in a selection of freshly baked goods and specialty items at our buffet.
Experience the tranquil atmosphere of our central atrium, featuring a stunning water feature and multiple levels with balconies.
Experience the sleek, contemporary design of this hotel, featuring a unique curved facade and a pedestrian bridge connecting the building.
Relax in a cozy space with a comfortable bed, desk, and flat-screen TV.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-2-20 Sumiyoshi, Hakata-ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    ‪1 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Port of Hakata
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Relax in a spacious room with a large bed, separate seating area, and desk with flat-screen TV.

Standard Twin Room, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Casual Double Room, Non Smoking

Comfortable room with a neatly made bed, desk, and flat-screen TV.

Casual Double Room, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Casual Double Room, Smoking

Comfortable room with a neatly made bed, desk, and flat-screen TV.

Casual Double Room, Smoking

8.4 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Modern Twin Room, Non Smoking

Relax in a clean and modern space with two single beds, a desk for work or leisure, and a large window with a view.

Modern Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Modern Twin Room, Smoking

Relax in a clean and modern space with two single beds, a desk for work or leisure, and a large window with a view.

Modern Twin Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Relax in a spacious room with a large bed, separate seating area, and desk with flat-screen TV.

Standard Twin Room, Smoking

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room + 1 Extra Bed, Non Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, a smaller bed, and a desk with a flat-screen TV.

Triple Room + 1 Extra Bed, Non Smoking

  • 31 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Triple Room, Smoking

Two single beds with white linens and brown headboards, a desk with a flat-screen TV, and a small table with a vase of flowers.

Standard Triple Room, Smoking

  • 24 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Triple Room + 1 Extra Bed, Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, a smaller bed, and a desk with a flat-screen TV.

Triple Room + 1 Extra Bed, Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Two single beds with white linens and brown headboards, a desk with a flat-screen TV, and a small table with a vase of flowers.

Standard Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Corner Double Room, Smoking

Cozy retreat with a neatly made bed, desk, and modern amenities.

Corner Double Room, Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Cozy retreat with a neatly made bed, desk, and modern amenities.

Corner Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double Room, Non Smoking

Enjoy a restful stay in this cozy room with a comfortable bed, bedside table, and window offering a view of the outside.

Modern Double Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Relax in a cozy space with a comfortable bed, flat-screen TV, and convenient amenities.

Standard Single Room, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, Smoking

Relax in a cozy space with a comfortable bed, flat-screen TV, and convenient amenities.

Standard Single Room, Smoking

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Canal City Fukuoka Washington Hotel

Hotel with a restaurant, steps from Canal City Hakata
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite.
Canal City Fukuoka Washington Hotel offers 423 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. 22-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Canal City Fukuoka Washington Hotel. During your stay, you're just a quick walk from Canal City Hakata. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Canal City Hakata and 5 minutes by foot from Kushida Shrine
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at Canal City Fukuoka Washington Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Fukuoka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
BONJOUR PLUS - This buffet restaurant serves breakfast only.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,700 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,420 for adults and JPY 1,540 for children
  • A restaurant

Restaurants on site

  • BONJOUR PLUS

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Additional fees of JPY 810 apply to children ages 6-11 for breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1540 for children
  • Self parking fee: JPY 1700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Canal City Fukuoka Washington
Canal City Fukuoka Washington Hotel
Canal City Washington
Canal City Washington Hotel
Canal Washington Hotel
Canal City Fukuoka Washington
Canal City Fukuoka Washington Hotel Hotel
Canal City Fukuoka Washington Hotel Fukuoka
Canal City Fukuoka Washington Hotel Hotel Fukuoka

Canal City Fukuoka Washington Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1004 reviews
Rating 8 - Good. 323 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derick

Liked: Cleanliness, amenities
Amazing location for a great price!
Stayed 1 night in May 2025

6/10 Okay

DESMOND

Liked: Property conditions & facilities
The entire hotel stinks of tobacco, especially outside of the room. I needed to hold my breath every time I return to the hotel and need to walk through the lobby. Only 1 card key is provided, regardless the number of occupants. The bed is ok, but the pillows were half beads half cotton, making it uncomfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
The canal city
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

Walter, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a cool shopping multi use area
Stayed 1 night in Apr 2025

8/10 Good

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

It was a a good value. The room was small but the bed was very comfortable. You pay extra for the breakfast but it was very good.
Stayed 3 nights in Mar 2025

8/10 Good

Tony

Stayed 2 nights in Jan 2025

2/10 Terrible

Natta, Lynnwood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very old and dirty . Bathroom is very dirty. The area is unsafe.
Stayed 3 nights in Dec 2024

4/10 Poor

Alton

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First of all, they don't mention online that this hotel doesn't come with air conditioning. You're supposed to open the window and allow the cold air to come in. But the hotel is adjacent to the shopping center where the water show music comes on every 15 minutes so leaving the window open allows the noise to come into the room even in the late hours. The best thing about this hotel is that it's attached to canal city mall. The front desk women (japanese) was really nice in handling my luggage delivery. The Indian woman at the front desk was very rude and should not be working at the front of the house at all!!!! I will not be staying here in the future.
Stayed 2 nights in Dec 2024

6/10 Okay

Alfredo

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
Pros: convenient location near shopping and dining Cons: breakfast host not friendly, poor cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable alternative to the Hyatt next door. But like the Hyatt, it's attached to the Canal City Mall, so it's got many food and shopping options in addition to the restaurant. Rooms are small, but affordable and the location is a very short taxi ride to Hakata Station. On a nice day, you can also walk to the station. There's also a bus stop in front of the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Joshua

Liked: Staff & service, property conditions & facilities

Look to stay elsewhere

Small rooms, unable to set the aircon to your own temperature (locked by staff..) the windows wouldn’t stay open at all to try cool the room down and the lobby smoke room isn’t sufficiently ventilated which makes the entire lobby smell like cigarette smoke
Stayed 2 nights in Nov 2024

6/10 Okay

Scott, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

Judy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I inadvertently booked a smoking (which is odd as I’m allergic to cigarette smoke) but when I checked in they were fully booked and couldn’t get me a non-smoking room. Got to my room and it smelled like an ashtray reeking of smoke. Called the front desk as instructed to inform that the smell was very bad. A gal came up and was a bit rude asking where the smoke was. I explained to her the situation and she called the front desk and then took me down the hall to another room. Mind you the entire hall smells of smoke. It was a little better but I had to go and buy some room spray to help the situation. There was also old socks under the desk. So they didn’t fully clean the room. I also woke up the second morning with bug bites. Informed front desk of everything and they apologized and offered another round of clean up. I explained that I was already checking out. On the plus side their free breakfast buffet was really good. Great selection of food options. Don’t think I would stay here again. It is very convenient as it is connected to Canal City Mall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good accommodation experience

Overall, it was a good accommodation experience. Considering the age of the facility, it was in very good condition. Also, I think the direct connection to the Canal City Hakata and the accessibility to the Kushida Shrine Station are also advantages of this accommodation. One disappointment was that the smell of tobacco from the smoking room in the hotel lobby spread throughout the lobby, which was quite disappointing.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location. it is connected to the mall / shopping center. Many shops and restaurants in the area. The staff were kind and helpful. The facility and room was clean. I would recommend this to a friend and stay at this hotel if i visit Fukuoka again.
Stayed 1 night in Sep 2024

8/10 Good

corinne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Tai Hu Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the main reason why i stayed here is because canal city. if you are not going to be spending a lot of time at canal city, there are other cheaper options around hakata station which is more convenient to get to the airport. the hotel room is decent albeit small in size, as with most metropolitan hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Irenaeus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right at the Canal City Mall. Very convenient to get to other attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

YUCHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Stayed 3 nights in Jul 2024

10/10 Excellent

Lloyd

Travelled with family
Good location
Stayed 5 nights in Jul 2024

6/10 Okay

Tomohiro

Stayed 3 nights in Jul 2024

4/10 Poor

Steve

Disliked: Staff & service
Stayed 2 nights in Jun 2024