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GRAND BASE Hakata City

2.5 star property

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Photo gallery for GRAND BASE Hakata City

Interior
Basic Room A, Non Smoking
Flat-screen TV
Flat-screen TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3-11-11 Sumiyoshi, Hakata, Fukuoka, Fukuoka, 812-0018
  • Place, Canal City Hakata
    ‪5 min walk‬
  • Place, Sumiyoshi Shrine
    ‪6 min walk‬
  • Place, Yanagibashi Rengo Market
    ‪6 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Basic Room A, Non Smoking

Basic Room A, Non Smoking

Basic Room A, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room B, Non Smoking

Desk, free WiFi, bed sheets

Standard Room B, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room C, Non Smoking

Flat-screen TV

Superior Room C, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Double Beds

Similar properties

Exterior
Grand STAY Hakata Station North
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 238 reviews
Grand STAY Hakata Station North

About this property

GRAND BASE Hakata City

This smoke-free hotel features free WiFi in public areas.
GRAND BASE Hakata City offers 8 accommodations with slippers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Fukuoka hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at GRAND BASE Hakata City, you're just a quick walk from Canal City Hakata. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include an elevator
  • 10 minutes by foot from Canal City Hakata and a 2-minute drive from Fukuoka Anpanman Children's Museum
GRAND BASE Hakata City offers its guests an elevator. Public spaces have free WiFi.

This Fukuoka hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

GRAND BASE HAKATA CITY Hotel
GRAND BASE HAKATA CITY Fukuoka
GRAND BASE HAKATA CITY Hotel Fukuoka

GRAND BASE Hakata City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 106 reviews
Rating 8 - Good. 29 out of 106 reviews
Rating 6 - Okay. 12 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay! Advanced check in was a breeze Great location super close to everything. Recommend staying here
Stayed 1 night in Nov 2025

10/10 Excellent

Linda Kham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice little room for a 1 night stop over. But as a family of 5 we couldn’t stay longer than that as we need more space. The door code to get in wasn’t as simple as we thought, we figured it out in the end. The room was modern with toothbrushes, toothpaste, shampoo etc. We would recommend for small groups
Stayed 1 night in Oct 2025

8/10 Good

Chiara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So the room was good for my family but tour bus could not pick us up because the alley was too narrow. If you are getting around by foot or taxi it is very convenient. A lot of restaurants in walking distance and only 9 minute walk from canal shops. It is not that handicap friendly and there is no front desk staff but our room was clean and spacious and there is a kitchenette so that was convenient.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ace, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, great amenities and really close to many places like Canal City, highly recommended.
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Poor check in, average beds( poor for Japan ) dirty bathroom ( hair clumps behind door) not cleaned. Poor shower. Location near Canal City a major plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaho

Stayed 2 nights in Jan 2025

6/10 Okay

Cassandra

Liked: Cleanliness, property conditions & facilities
No place to store luggage if you check out late. No person at check in
Stayed 1 night in Dec 2024

10/10 Excellent

KATARZYNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No front desk staff, everything is done through tablet, someone is there if you need assistance through a call on tablet, smooth and fast check in process, very clean, would definitely stay here again 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Chwee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

The place was really comfy and spacious. My son had accidentally left his baby blanket in the room after we check-out to leave for Osaka. The hotel found it and took the effort to mail it to Osaka for us. Really appreciate their service! Thank you so much!
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and had everything we needed but the check-in process was a bit clunky and convoluted.
Stayed 1 night in Nov 2024

4/10 Poor

Mariko

Stayed 1 night in Oct 2024

10/10 Excellent

Jerry Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and relaxing😍
Stayed 5 nights in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

TAMIKO

Stayed 7 nights in Jun 2023

10/10 Excellent

Francis Tai Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tranquillity; away from the traffic
Stayed 5 nights in Apr 2023

10/10 Excellent

Narumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a Japanese style house which you take off your shoes before get in. I love it.
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

Great hotel for a short stay. The room was clean and spacious.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room

Clean hotel with kitchen and wash machine. There are a few parking near the hotel. It’s easy to access.
Stayed 2 nights in Oct 2019

4/10 Poor

??

単なる部屋でした。
Stayed 1 night in Oct 2025

8/10 Good

chunhsien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐點
Stayed 1 night in Oct 2025

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 3 nights in Oct 2025

8/10 Good

SIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct

Séjour d'une semaine. Globalement ça s'est bien passé. Il est bien précisé qu'il n'y a pas de personnel donc on fait le check-in en solo, c'est simple et efficace mais par contre il n'y a pas la possibilité de demander un stockage des valises, du coup le jour de notre arrivée à Fukuoka n'a pas été optimisé... Un petit peu loin de la gare d'Hakata quand je compare les prix et proximités des gares dans les autres grandes villes du Japon... et dernier point négatif : une mauvaise odeure persistante (comme une odeur de pieds) dans la chambre... La chambre n'esp pas très grande pour 4 personnes mais la présence d'une machine à laver dans la salle de bain était très appréciable.
Stayed 7 nights in Aug 2025

4/10 Poor

k

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
エントランスの解除の番号を押しても反応が悪く 中々中に入れなくて立ち往生している人もいて困りました。
Stayed 1 night in Aug 2025

8/10 Good

Ayumi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
綺麗で広くてよかった
Stayed 1 night in May 2025