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HEARTS Capsule Hotel & Spa HAKATA

3.0 star property

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

Exterior
Lobby
Restaurant
Terrace/patio
Capsule Room, Women only | Floor plan

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Place, Marine Messe Fukuoka
    ‪3 min drive‬
  • Place, Port of Hakata
    ‪4 min drive‬
  • Airport, Fukuoka (FUK)
    ‪3 min drive‬

Room options

View all photos for Capsule Room, Men only

Down duvets, free WiFi, bed sheets

Capsule Room, Men only

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Capsule Room, Women only

Down duvets, free WiFi, bed sheets

Capsule Room, Women only

  • Sleeps 1
  • 1 Twin Bed

Bed In 22-Bed Female Capsule Room

  • Sleeps 1

Male Capsule Room

  • Sleeps 1

View all photos for Standard Single With City View

Down duvets, free WiFi, bed sheets

Standard Single With City View

  • Sleeps 1

Men's Capsule Room

  • Sleeps 1

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About this property

HEARTS Capsule Hotel & Spa HAKATA

Capsule hotel with a restaurant, near Canal City Hakata
This smoke-free capsule hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Bathrooms are shared and housekeeping is not available.
HEARTS Capsule Hotel & Spa HAKATA offers 84 accommodations with washers/dryers and slippers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests have access to shared bathrooms.
Public bath/onsen services include an indoor public bath (no minerals).
During your stay at HEARTS Capsule Hotel & Spa HAKATA, you're just a quick walk from Amu Plaza Hakata. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 11 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at HEARTS Capsule Hotel & Spa HAKATA.
For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10 AM.
HEARTS Capsule Hotel & Spa HAKATA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
HEARTS Capsule Hotel & Spa HAKATA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

Reviews

HEARTS Capsule Hotel & Spa HAKATA Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 105 out of 278 reviews
Rating 8 - Good. 85 out of 278 reviews
Rating 6 - Okay. 49 out of 278 reviews
Rating 4 - Poor. 24 out of 278 reviews
Rating 2 - Terrible. 15 out of 278 reviews

Reviews

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025

2/10 Terrible

Trevor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025

6/10 Okay

Hiromu

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

駅近浴場ありコスパよし

共用のお風呂があったのでここにした。カプセルタイプだったが、価格も安いし博多駅にも近いので満足。ただカプセルルームは掛け布団はあるものの少し暑かったのでもう少し涼しければ気持ちよく寝ることができた。周りの音もほとんど気にならなかった。
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024

6/10 Okay

Etsuko

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful shower room. And clean bedroom. However it's quite hot inside and the fan volume is not that good. I hope there will be an ac inside.
Stayed 1 night in May 2019

4/10 Poor

Masayoshi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

TOSHIYA

Liked: Cleanliness
アクセスは抜群。今回快適性を無視して博多駅前のカプセルホテルにして正解だった。台風など急な悪天候の可能性がある場合はアクセス優先にした方がいい｡
Stayed 2 nights in Aug 2025

6/10 Okay

Toshiro

Liked: Property conditions & facilities
新しいけど、わかりにくい。説明があまりない。ロッカーが小さい。
Stayed 1 night in Aug 2025

10/10 Excellent

mu-tien

Liked: Cleanliness, staff & service, property conditions & facilities

便宜！

距離博多站不遠，可泡澡很棒、這個價位附的早餐居然有和食和洋食兩種set，也太好了。唯一可挑剔的事行李箱要放1樓、置物櫃偏小，第一天入住的時候，走來走去需要習慣一下，後面幾天習慣了，覺得也還好。整體乾淨整潔現代， 1樓有不少東西可以買，方便，鄰近公車站，善用安排的話，可讓旅程更加便利。
Stayed 2 nights in Jul 2025

4/10 Poor

??

Business traveller
Liked: Cleanliness
荷物預けたり面倒
Stayed 1 night in Jul 2025

10/10 Excellent

Masayo

Stayed 2 nights in Jul 2025

10/10 Excellent

SATOSHI

Stayed 1 night in May 2025

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつでも、大浴場が使える事。
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
좋은 위치와 청결한 시설, 현지 아침식사와 욕탕이 있는 샤워시설 만족
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

浴場ありでリーズナブル

駅近で大浴場とサウナがありゆっくりできます。部屋も静かで快適に過ごせました。 チェックアウトもすぐ完了してよかった。 欲を言えば、荷物ロッカーの幅が数センチ広ければスーツケースが入れられる。
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいホテル

素晴らしいホテル
Stayed 1 night in Jun 2025

10/10 Excellent

KAZUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フリースペースにラウンジがあり非常に快適。
Stayed 2 nights in Jun 2025

8/10 Good

Kengo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025