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HEARTS Capsule Hotel & Spa HAKATA

3.0 star property

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

Exterior
Terrace/patio
Capsule Room, Women only | Floor plan
Restaurant
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Sumiyoshi Shrine
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪9 min walk‬
  • Airport, Fukuoka (FUK)
    ‪6 min drive‬

Room options

View all photos for Capsule Room, Men only

Down duvets, free WiFi, bed sheets

Capsule Room, Men only

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Capsule Room, Women only

Down duvets, free WiFi, bed sheets

Capsule Room, Women only

  • Sleeps 1
  • 1 Single Bed

Bed In 22-Bed Female Capsule Room

  • Sleeps 1

Male Capsule Room

  • Sleeps 1

View all photos for Standard Single With City View

Down duvets, free WiFi, bed sheets

Standard Single With City View

  • Sleeps 1

Men's Capsule Room

  • Sleeps 1

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Exterior
Washington R&B Hotel Hakataekimae Dai 2
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.1 out of 5, Very good, 709 reviews
The price is €67
5 Jan - 6 Jan 2026
Washington R&B Hotel Hakataekimae Dai 2

About this property

HEARTS Capsule Hotel & Spa HAKATA

Capsule hotel with a restaurant, near Canal City Hakata
This smoke-free capsule hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Bathrooms are shared and housekeeping is not available.
HEARTS Capsule Hotel & Spa HAKATA offers 84 accommodations with washers/dryers and slippers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests have access to shared bathrooms.
Public bath/onsen services include an indoor public bath (no minerals).
During your stay at HEARTS Capsule Hotel & Spa HAKATA, you're just a quick walk from Amu Plaza Hakata. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 11 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at HEARTS Capsule Hotel & Spa HAKATA.
For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10 AM.
HEARTS Capsule Hotel & Spa HAKATA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
HEARTS Capsule Hotel & Spa HAKATA offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

HEARTS Capsule Hotel & Spa HAKATA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 289 reviews
Rating 8 - Good. 87 out of 289 reviews
Rating 6 - Okay. 52 out of 289 reviews
Rating 4 - Poor. 26 out of 289 reviews
Rating 2 - Terrible. 15 out of 289 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025

2/10 Terrible

Trevor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025

6/10 Okay

Hiromu

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

駅近浴場ありコスパよし

共用のお風呂があったのでここにした。カプセルタイプだったが、価格も安いし博多駅にも近いので満足。ただカプセルルームは掛け布団はあるものの少し暑かったのでもう少し涼しければ気持ちよく寝ることができた。周りの音もほとんど気にならなかった。
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024

6/10 Okay

Etsuko

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful shower room. And clean bedroom. However it's quite hot inside and the fan volume is not that good. I hope there will be an ac inside.
Stayed 1 night in May 2019

4/10 Poor

Masayoshi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
常宿なので、スタッフとも仲良し。
Stayed 1 night in Sep 2025

10/10 Excellent

mikio

Liked: Cleanliness, staff & service, property conditions & facilities
リラックス出来たほてるでした。 飾る事なく自然体で居られるホテルです。
Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

All good
Stayed 1 night in Sep 2025

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Shinichiro

Business traveller
Liked: Cleanliness, property conditions & facilities
初めて訪れる方には、チェックインの場所が分かりづらい。ホテル2階と書いているが、チェックインは一階のバスカウンターのような場所です。
Stayed 1 night in Sep 2025

10/10 Excellent

Shigeko

Stayed 1 night in Sep 2025

10/10 Excellent

yoshinori

Liked: Cleanliness, amenities, property conditions & facilities
とても快適にお過ごせました。
Stayed 2 nights in Sep 2025

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場やカウンターでの作業のし易さなど、快適に過ごせました。
Stayed 1 night in Sep 2025

6/10 Okay

Maya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
ホテルのスタッフの方々がとても親切で快適に過ごせたうちの一つでした。 私自身が方向音痴というのもあって駅からホテルまでの案内を写真や動画等のアナウンスが欲しかったです。 いちばん肝心な寝るところですが、他の人の汗のような生乾き臭が枕から匂いました、、。 それだけが1番残念でした。… それ以外は目の前にセブンイレブンがあったり少し狭めでしたが、機内に持ち運べるキャリーケースとサブバッグが入るロッカーにお風呂もゆったり出来て良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Syunsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
対応が良かった
Stayed 1 night in Aug 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝出発の飛行機に乗る時、いつも利用しています。大浴場があって、ゆったり出来ます。
Stayed 1 night in Aug 2025

6/10 Okay

atsushi

Disliked: Cleanliness, staff & service
ゴミが山盛り放置 洗面台毛だらけ放置 フレックススタッフ挨拶も出来ない
Stayed 1 night in Aug 2025