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Hotel JAL City Fukuoka Tenjin

4.0 star property

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Photo gallery for Hotel JAL City Fukuoka Tenjin

Exterior
Deluxe Room
Lobby
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-12-5 Daimyo, Chuo-ku, Fukuoka, Fukuoka, 810-0041
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Ohori Park
    ‪16 min walk‬
  • Place, Canal City Hakata
    ‪3 min drive‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬

Room options

View all photos for Moderate Queen

Moderate Queen

Moderate Queen

9.2 out of 10
Wonderful
(43 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

9.2 out of 10
Wonderful
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Queen Room

Down duvets, desk, free WiFi, bed sheets

Moderate Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

Down duvets, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed)

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Run Of House

Down duvets, desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

View all photos for Superior Twin + Extra Bed

Down duvets, desk, free WiFi, bed sheets

Superior Twin + Extra Bed

  • Sleeps 3

View all photos for Universal Twin Room

Down duvets, desk, free WiFi, bed sheets

Universal Twin Room

  • Sleeps 2

View all photos for DELUXE TWIN

Down duvets, desk, free WiFi, bed sheets

DELUXE TWIN

  • Sleeps 2

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About this property

Hotel JAL City Fukuoka Tenjin

Hotel with a restaurant, near Fukuoka Daimyo Garden City
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Fukuoka Tenjin offers 280 accommodations with coffee/tea makers and slippers. Beds feature down comforters. 43-inch flat-screen televisions come with pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel JAL City Fukuoka Tenjin's great location gets high marks from our customers. During your stay, you're just a quick walk from Maizuru Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include convenience store, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by foot from Fukuoka Daimyo Garden City and a 2-minute drive from Tenjin Central Park
There's a restaurant on site. WiFi is free in public spaces. Hotel JAL City Fukuoka Tenjin also features laundry facilities, dry cleaning/laundry services, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,485 for children
  • A restaurant

Restaurants on site

  • Cafe Contrail

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1485 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka

Hotel JAL City Fukuoka Tenjin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Stayed 5 nights in Sep 2025

8/10 Good

Chingming

Stayed 1 night in Sep 2025

10/10 Excellent

HAE KANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jongbum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ming Yee Angela, Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Anissa Hui Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really new! They provide all amenities needed to make the stay a comfortable one. For the rate it charges, I have to admit I was pleasantly surprised! Tenjin area has many good restaurants which are within walking distance. However, if you are going to sign up for tours, Hakata may be a better choice as the pick up place is often at Hakata.
Stayed 5 nights in Sep 2025

4/10 Poor

hester

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was not really clean and actually quite dirty, some food pieces were still on the floor near the bed. So much dust covered on the table and the coffee machine, l was actually quite shocked about the cleanliness of this hotel. At night when the restaurant on the ground floor was closed, a bad smell was so strong when we were waiting for the lifts and it happened every night. I will never stay in this hotel again for sure and will not recommend it to anybody.
Stayed 6 nights in Aug 2025

8/10 Good

Beverly B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hsiang-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean ans spacious. The location is perfect, the subway entrance is 1 min walk.
Stayed 1 night in Sep 2025

8/10 Good

MAU SUN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hidetaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MARTYN YASUTAKA QING FEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely conveniently located above Akasaka Station. Multiple food options and also a 24hr supermarket in the vicinity. Clean room with plenty of amenities. Definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn, honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 7th time staying at this property. It’s the best for convenience, shopping and dining options. The staff is friendly and on top of it. I’ll always stay here when visiting Fukuoka.

10/10 Excellent

yoshiyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hoi Yan

Stayed 6 nights in Mar 2025

8/10 Good

EMI

Liked: Cleanliness, amenities, property conditions & facilities
朝食が、美味しく、部屋は清潔で静か。 地下鉄の出口が近く移動が楽でした。
Stayed 1 night in Jun 2025

10/10 Excellent

Se Hun

Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Stayed 3 nights in Jun 2025

8/10 Good

Wa

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kwang Hse Clarence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Toshihiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ikuyo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located conveniently to station and Tenjin area. Definitely a great place to stay if you are visiting Fukuoka and planning to enjoy good food. We stayed at this hotel for almost a week. We tried the breakfast buffet. It was not included in our stay and there was no discount for hotel guests. The buffet style breakfast included variety of local food. The only negative aspect was that we lost our key and the hotel charged us with 2000 yen.
Stayed 7 nights in May 2025

8/10 Good

chun keung

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

KOUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

I made a reservation for my son through Hotels.com I appreciate the site because cancelation option is flexible, compare to other site. I will use Hotels.com for future reservation. Room was clean according to my son who stayed there.
Stayed 9 nights in May 2025