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Hotel Okura Fukuoka

4.5 star property

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Photo gallery for Hotel Okura Fukuoka

Bar (on property)
Property preview
Lounge
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Place, Fukuoka Anpanman Children's Museum
    ‪3 min walk‬
  • Place, Hakataza Theatre
    ‪3 min walk‬
  • Place, Canal City Hakata
    ‪11 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 8
  • 4 Single Futons OR 1 Single Futon

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Harbor view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking

Corner Suite, Non Smoking

  • 85 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel Okura Fukuoka

Luxury hotel with 7 restaurants and a health club
This smoke-free hotel features 7 restaurants, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 8 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of Hotel Okura Fukuoka's great location. During your stay, you're just a quick walk from Canal City Hakata. Enjoy features like free WiFi in public areas, plus 7 restaurants and an indoor pool.
  • Free WiFi
  • Drinking and dining options include 7 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Canal City Hakata and a 2-minute drive from Port of Hakata
Hotel Okura Fukuoka offers its guests an indoor pool, a health club, and a sauna. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Okura Fukuoka. For a fee, parking is available.

This 4.5-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.
HAKATAGAWA - Onsite bar.
Yamazato - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Sazanka - This restaurant serves lunch and dinner. Open daily.
Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kogyoku - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunil

Stayed 3 nights in Sep 2025

6/10 Okay

Kamil

Stayed 4 nights in Aug 2025

10/10 Excellent

Masataka

Stayed 1 night in Aug 2025

10/10 Excellent

Masataka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, excellent staff services, convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jong gwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is connected to the subway station where takes just about 5mins from the hotel room!
Stayed 5 nights in Jul 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fukuoka

Just a beautiful hotel and excellent service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Seigo, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shumeng

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at Okura. The room service was excellent, and the staff were incredibly kind, welcoming, and attentive. I want to especially thank Misaki for her outstanding support, her assistance truly made my stay even more enjoyable.
At diner
Buffet
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was exceeding my expectation in every way. They had such friendly and accommodating staff. First thing they do when you walk in is help with your luggage to your room and have a quick and easy check in. They had spacious rooms and had an amazing view. I felt very well taken care of when I set foot into this hotel. I would definitely come back here again.
Stayed 2 nights in Jun 2025

8/10 Good

Mavis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Fukuoka. It is right on the subway line (for direct access to/from the airport) and located close to canal city with convenient access to restaurants and shops. Rooms are comfortable and larger than average.
Stayed 4 nights in Apr 2025

8/10 Good

Weiwei

Business traveller
Liked: Cleanliness, amenities
all the staff are friendly, helpful and polite. The room is clean but a bit dated. The carpet in my room doesn't extend to the bathroom door. Thus a gap. I don't expect such room conditions for a 5 star hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little tired, but everything else about the hotel is great. Staff were very friendly and helpful. Great location too.
Stayed 8 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jooyoun

Liked: Cleanliness, amenities, property conditions & facilities
Best!
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is very convenient. The underground parking had plenty of parking spaces.
Stayed 2 nights in May 2025

10/10 Excellent

Roongtiwa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Convenient location and great staff.
Stayed 3 nights in May 2025

10/10 Excellent

JUNKO, FPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the comfort and convinces of the hotel.the staff was very professional and courteous.
Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

Beautiful hotel with great service and wonderful food! Would love to stay here again and spend more time in Fukuoka.
Stayed 1 night in May 2025

10/10 Excellent

Kazumi

Stayed 1 night in May 2025

10/10 Excellent

Fumiyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasant stay at Hotel Okura, no matter the location. The staff are consistently professional, polite, and genuinely helpful. The breakfast buffet offers a wide variety of fresh, high-quality options, and the on-site restaurant is both convenient and delicious. I was especially impressed by Marek, an English-speaking staff member who went above and beyond to assist us with our luggage transportation. We’ve used this service at other hotels, but Hotel Okura truly stands out. All we had to do was bring our luggage downstairs—Marek took care of everything. In fact, if we had asked, they would have picked up the luggage directly from our room. The level of service was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Carlton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and professional.
Stayed 3 nights in May 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Apr 2025