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KOKO HOTEL Hakata Shinkansenguchi

3.0 star property

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Photo gallery for KOKO HOTEL Hakata Shinkansenguchi

A modern library with wooden furniture, large windows, and a bookshelf with plants.
A modern living room with a sectional sofa, a built-in bookshelf, and a decorative wall.
A modern bathroom with a glass-enclosed shower, a black sink, and a mirror above the sink.
A modern interior with bookshelves, plants, and seating areas.
A hotel entrance with a sign reading "KOKO HOTEL" and "HAKATA SHINKANSENGUCHI".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-17-17 Hakatahigashi, Hakata-ku, Fukuoka, 812-0013
  • Place, Amu Plaza Hakata
    ‪8 min walk‬
  • Place, Canal City Hakata
    ‪16 min walk‬
  • Place, Kushida Shrine
    ‪20 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Semi Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Light Breakfast Included

A hotel room with a bed, a desk with a chair, a coffee maker, and a television.

Economy Double Room, 1 Double Bed, Non Smoking, Light Breakfast Included

8.6 out of 10
Excellent
(41 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Double Bed, Non Smoking, Light Breakfast Included

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room, 1 Double Bed, Non Smoking, Light Breakfast Included

8.4 out of 10
Very good
(37 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Light Breakfast Included

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, Non Smoking, Light Breakfast Included

9.8 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Double Bed, Light Breakfast Included

A modern hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Comfort Single Room, 1 Double Bed, Light Breakfast Included

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room Non-smoking

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a window with curtains.

Standard Semi-double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Semi-double Room Non-smoking

A hotel room with a bed, desk, chair, kettle, and a TV.

Standard Semi-double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
APA Hotel Hakataeki Chikushiguchi
Hakata Ward
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,567 reviews
The price is €56
30 Aug - 31 Aug
APA Hotel Hakataeki Chikushiguchi

About this property

KOKO HOTEL Hakata Shinkansenguchi

This hotel features a snack bar/deli, coffee/tea in a common area, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff assistance. Housekeeping is available on request.
KOKO HOTEL Hakata Shinkansenguchi offers 109 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Our customers tell us they can't get enough of the shopping around KOKO HOTEL Hakata Shinkansenguchi. During your stay, you'll be within walking distance of Amu Plaza Hakata. Free breakfast, free WiFi in public areas, and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 11 minutes by foot from Amu Plaza Hakata and a 2-minute drive from Canal City Hakata
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at KOKO HOTEL Hakata Shinkansenguchi.

Smoking is allowed in designated areas at this 3-star Fukuoka hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 10 floors
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in and check-out times vary by room type and are listed in the room name, as applicable.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Wing International Shinkansenguchi
Wing International Hakata Shinkansenguchi
Wing International Shinkansenguchi
Wing Shinkansenguchi
Wing Hakata Shinkansenguchi
Hotel Wing International Hakata Shinkansenguchi Hotel
Hotel Wing International Hakata Shinkansenguchi Fukuoka
Hotel Wing International Hakata Shinkansenguchi Hotel Fukuoka

KOKO HOTEL Hakata Shinkansenguchi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 1004 reviews
Rating 8 - Good. 371 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great, helpful staff, will come back again🙂
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

hongzhe

Liked: Cleanliness, staff & service, amenities
location is great, and the room is clean.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Scott E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Giany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the hotel is 5 min away from Hakata train station. The only downside would be the breakfast which is very simple but still good.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Karmou

Liked: Cleanliness, staff & service
Breakfast is ok
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean and very polite staff.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gina

Liked: Cleanliness, staff & service
Room, elevator, and building a little run down but clean. The blocks from train station
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shuk Yin Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is absolutely convenient! Transportation, famous restaurants and convenience stores etc are all nearby. Save so much time on transport. Size of the room was decent. Staff were nice. Simple continental breakfast(bread with juice) were included.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free simple breakfast, convenient location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Easy access to everything.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Christina bik yan

Liked: Cleanliness, staff & service, amenities
Excellent on staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

HYUKSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good choice for staying in Fukuoka as the location is so close to Hakata station. For travelling in and out of Fukuoka, the hotel has the best location. The hotel was clean and the front desk was so kind and friendly. I will chose this hotel for my next visting.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except not providing bottled water
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Kin Hoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, hotel comes with a public bath for relaxation, also breakfast and a relaxing lounge area
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Tomoko

Liked: Cleanliness, property conditions & facilities
Poor breakfast (bread and coffee only), unfriendly staff, tiny rooms.
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff are super friendly and the bathhouse was a nice touch. Great location too, as it is close to Hakata station and multiple convenience stores. Highly recommend.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mark Joshua

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a really convenient location close to Hakata Station. Although the hotel itself is on the smaller side, the room is clean and spacious enough for a solo traveler. The staff are really efficient, welcoming and courteous. The amenities on offer are good and they have a laundry facility available for use. The breakfast on offer is good and is enough to start your day. They also have a lounge next to reception where you can eat and relax which is really great.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close enough to Hakata Station. Free light breakfast (pastries) & coffee available for guests. Coin laundry available. Small public bath a bonus
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Wing Man

Liked: Staff & service
Disliked: Amenities
Location is convenient. The breakfast offered is only bread which is dull compared to other hotels. I noted some tiny insects in toilet of my tiny room. I think the regular cleaning should be done every 2 days instead of 3 days.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near Hakata Station and has complete amenities.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Jai Ik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good qualitified service, english capability, excellent location near at hakata station and free charge of breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Deidere

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and near lot of eating places
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Nutjarin

Liked: Cleanliness, property conditions & facilities
Almost good except staff didn’t have service mind as another Japanese staff that I have ever found
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Man Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, convenient location,
Stayed 5 nights in Apr 2025