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KOKO HOTEL Hakata Shinkansenguchi

3.0 star property

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Photo gallery for KOKO HOTEL Hakata Shinkansenguchi

Lobby lounge
Public bath
Lobby lounge
Lobby
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-17-17 Hakatahigashi, Hakata-ku, Fukuoka, 812-0013
  • Place, Amu Plaza Hakata
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪15 min walk‬
  • Place, Yanagibashi Rengo Market
    ‪4 min drive‬
  • Airport, Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Semi Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Light Breakfast Included

Desk, laptop workspace, blackout curtains, soundproofing

Economy Double Room, 1 Double Bed, Non Smoking, Light Breakfast Included

8.6 out of 10
Excellent
(37 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Double Bed, Non Smoking, Light Breakfast Included

Single Room, 1 Double Bed, Non Smoking, Light Breakfast Included

Single Room, 1 Double Bed, Non Smoking, Light Breakfast Included

8.6 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Light Breakfast Included

Twin Room, Non Smoking, Light Breakfast Included

Twin Room, Non Smoking, Light Breakfast Included

9.8 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Single Room, 1 Double Bed, Light Breakfast Included

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Single Room, 1 Double Bed, Light Breakfast Included

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1

View all photos for Relax Single Room

Desk, laptop workspace, blackout curtains, soundproofing

Relax Single Room

  • Sleeps 1

Two Adjacent Double Rooms with Semi Double Bed

  • Sleeps 2

View all photos for Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room

  • Sleeps 2

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About this property

KOKO HOTEL Hakata Shinkansenguchi

Hotel with free breakfast, near Amu Plaza Hakata
This hotel features a snack bar/deli, coffee/tea in a common area, and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff assistance. Housekeeping is available on request.
KOKO HOTEL Hakata Shinkansenguchi offers 109 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.
Our customers tell us they can't get enough of the shopping around KOKO HOTEL Hakata Shinkansenguchi. During your stay, you'll be within walking distance of Amu Plaza Hakata. Free breakfast, free WiFi in public areas, and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 11 minutes by foot from Amu Plaza Hakata and a 2-minute drive from Canal City Hakata
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at KOKO HOTEL Hakata Shinkansenguchi.

Smoking is allowed in designated areas at this 3-star Fukuoka hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 10 floors
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name of this property will be changing to KOKO HOTEL Hakata Shinkansenguchi as of January 27, 2026.
Check-in and check-out times vary by room type and are listed in the room name, as applicable.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Wing International Shinkansenguchi
Wing International Hakata Shinkansenguchi
Wing International Shinkansenguchi
Wing Shinkansenguchi
Wing Hakata Shinkansenguchi
Hotel Wing International Hakata Shinkansenguchi Hotel
Hotel Wing International Hakata Shinkansenguchi Fukuoka
Hotel Wing International Hakata Shinkansenguchi Hotel Fukuoka

KOKO HOTEL Hakata Shinkansenguchi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 388 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is ~5 min walk from Hakata Station East Gate. Wash basin was located inside bathroom/toilet. Would have preferred wash basin to be in room. Requested for extra pillows which were comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean and very polite staff.
Stayed 1 night in Oct 2025

8/10 Good

CHIENMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few breakfast options
Stayed 3 nights in Oct 2025

10/10 Excellent

Li-Eng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was suggested by friend who stayed there. Superb location being in hakata but no drop off or pick up even to unload luggages
Stayed 3 nights in Oct 2025

8/10 Good

Dabera

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only two small washing machines available, and is insufficient for the needs of customers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing further to add.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Easy access to everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat this location. Family Mart right across the street and Lawson one block away. Staff are super friendly! Breakfast is ok with a different variety of bread along with coffee every morning. 5 min walk to JR Hakata station and the Lawson that most Day Tours meet there. I cant have a complain about that. There may be one issue which I don’t have too much time to spend at the hotel since too much to do in Fukuoka and surrounding area!!!!
Stayed 8 nights in Sep 2025

6/10 Okay

SHIHO

Stayed 4 nights in Jul 2025

8/10 Good

Keiji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございました
Stayed 1 night in Jun 2025

10/10 Excellent

Malcolm, BLAXLAND

Liked: Cleanliness, staff & service, amenities
Very close to JP Hakata station, especially for early train departures. Staff helpful and friendly. Extra amenities in lobby convenient. Very clean.
Stayed 1 night in Jun 2025

6/10 Okay

Yoshio

Spa is not as big as I w
Stayed 1 night in Jun 2025

10/10 Excellent

Jai Ik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good qualitified service, english capability, excellent location near at hakata station and free charge of breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Antony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very near the train station
Stayed 3 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to Hakata station.

Second time staying here. Within walking distance of Hakata station which was a plus for us and offered self laundry services (please note laundry sheets have to be purchased separately). Love having potage soup directly from the hot drink station and their lobby also offers cold lemon water all day.
Stayed 6 nights in May 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay With Nice Touches

Great and convenient stay in the heart of Fukuoka, closely located to Hakata station so very easy to get around. Staff were helpful and check in was very easy. Very light breakfast of various different breads and juice/coffee in the morning was provided free of charge which was a lovely touch and great for something quick before you get out into the city.
Stayed 2 nights in May 2025

10/10 Excellent

Euna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Man Che

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, convenient location,
Stayed 5 nights in Apr 2025

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near Hakata Station and has complete amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Stayed 2 nights in Mar 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located 5 min walk to the shopping and transport area. The morning light breakfast is very nice. Always a different type of bread available to try with unlimited drinks.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roreen

Stayed 7 nights in Feb 2025

10/10 Excellent

Tak Chi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 4 nights in Jan 2025