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The Ritz-Carlton, Fukuoka

5.0 star property

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Photo gallery for The Ritz-Carlton, Fukuoka

Restaurant
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Restaurant
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
2-6-50 Daimyo, Chuo-ku, Chuo-ku, Fukuoka, 810-0041
  • Tenjin Underground Mall
    ‪6 min walk‬
  • Canal City Hakata
    ‪19 min walk‬
  • Port of Hakata
    ‪2 min drive‬
  • Fukuoka (FUK)
    ‪6 min drive‬

Room options

View all photos for Club Room, 2 Double Beds, View

Club Room, 2 Double Beds

Club Room, 2 Double Beds, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Corner

Premium Suite, 1 Bedroom, Corner | Living room

Premium Suite, 1 Bedroom, Corner

  • 87 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 Bedroom, Corner

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Double Beds

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

Club Room, 1 King Bed

Club Room, 1 King Bed, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Room, 2 Double Beds

Room, 2 Double Beds, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 Bedroom, Corner

  • 75 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Park View

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Fukuoka

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.
The Ritz-Carlton, Fukuoka offers 167 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Fukuoka hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Fukuoka. During your stay, you're just a quick walk from Tenjin Underground Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • 9 minutes by foot from Tenjin Underground Mall and a 2-minute drive from Canal City Hakata
The Ritz-Carlton, Fukuoka offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Fukuoka. Parking is available for a fee.

This 5-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Ritz-Carlton, Fukuoka has 2 restaurants on site.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (JPY 3,000 per night)
  • Covered valet parking on site (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,500 to 6,500 for adults and JPY 3,750 to 3,750 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar near toilet
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 6500 to 6500 for adults, and JPY 3750 to 3750 for children
  • Covered self parking fee: JPY 3000 per night
  • Covered valet parking fee: JPY 3000 per night
  • Pool fee: JPY 3800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

The Ritz Carlton, Fukuoka
The Ritz-Carlton, Fukuoka Hotel
The Ritz-Carlton, Fukuoka Fukuoka
The Ritz-Carlton, Fukuoka Hotel Fukuoka

The Ritz-Carlton, Fukuoka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 128 reviews
Rating 8 - Good. 8 out of 128 reviews
Rating 6 - Okay. 5 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE TEODORO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully decorated property with well-sized rooms and delicious breakfast buffet options
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless!

Amazing views, top notch service, attention to details, breakfast with a view! Within walking distance from train station, metres to Tenjin underground arcade. Kudos to Taka, manager of Ritz who truly gave us a warm welcome to Kyushu!
Lobby
There’s a balcony at the lobby!
Lovely arrangement greets guests at ground floor
Stayed 2 nights in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Seow Chim, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Genjyu restaurant staff was informed we were celebrating a friend's birthday as I ordered their signature chocolate cake. They did an outstanding job decorating a room with celebration wordings. After the meal was over, they ushered us to the room supposedly to have dessert. Staff joined us in singing birthday wishes. Much appreciated for going the full works.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

siu mui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Carlton has the best trained staff, I think the staff at Fukuoka went above and beyond the Ritz standard. A very pleasant young man, Lennon, checked me in, efficient and friendly, a big friendly smile. A big shout out to "Yuki" San, the concierge, he was able to think outside of the request and gave different options to explore, without overwhelming the decision. A most pleasant stay, will come back for the staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

One of the best hotel I’ve stayed at. Wonderful views and luxurious inside, excellent staff and delicious breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the newer hotels in the vicinity
Stayed 3 nights in May 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very knowledgeable.
Stayed 1 night in Apr 2024

8/10 Good

Edward, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new and beautiful inside. The staff are very professional and courteous, but sometimes it feels over the top and too much. Like them running to push the elevator button. The rooms are beautiful with great views of the city and mountains. My only complaint is that on my last stay there everything smelled really fresh. This time the shower enclosure in the room, and the swimming pool on the 24th floor had a sour smell which was off putting. Overall it’s a great hotel :)
Stayed 4 nights in Mar 2024

10/10 Excellent

Maly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent location located at the city center, extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staffs. Thank you to the many staffs who made our stay memorable. Would definitely recommend this hotel. It's a true sample of excellent hospitality and class.
Stayed 1 night in Mar 2024

10/10 Excellent

KAZUHISA, Rancho Mirage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New Five Star Hotel in Fukuoka. Everything & Everywhere are new, very impressive Hotel. Also they service are excellent, personal. Best Hotel in Fukuoka, Japan.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024

8/10 Good

Kihong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, super friendly staffs Everything was almost perfect except high price but we enjoyed the stay
Stayed 1 night in Nov 2023

10/10 Excellent

CHUI CHUI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fukuoka Ritz Carlton is the best hotel and this is also a new hotel in Fukuoka. Services are excellent, every single team is extremely helpful, accommodating and swift response. They are doing their best to help in every single aspect. The staff were very friendly and polite. Good English, communication is fine. The breakfast spread was perfect, and the food was very yummy and fulfilling. I stayed in the hotel for 5 days 4 nights, the only thing I would comment on was almost all 4 mornings; we had the same breakfast, and the hotel restaurant should consider changing the options and variety. Fruits were amazing but very few options, while Fukuoka is best known for fruits, we would have expected more different types of fruits to be served. We had 2 rooms during our stay. The hotel rooms were both very clean, very spacious, the beds were very comfortable, and the design was beautiful with high privacy. The hotel also provides kids amenities, bed guards, and stepping stools. A very comfortable stay after a long day of traveling. Water pressures were good and hot enough. I will definitely come back next time. This hotel deserves a much higher rating than it holds right now. I would recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

CHUI CHUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

TSANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks stunning and the staffs were very helpful! However, we spent quite a long time on waiting during our stay. We understood that it was Saturday and the check-in time would take a bit longer, but it took around 15-20mins for arranging table for our breakfast (which was quite unacceptable) and we had to wait another 20mins for the omelete. The room was spacious and very comfortable. Yet I noticed there's a bit noise (from the water pipe?) at midnight. Other than that, everything in the room is perfect! Probably the hotel is newly open and may need a bit longer time to improve its service. In general, the hotel is clean, stunning and in good location. I would definitely stay in there during my future visits in Fukuoka.
Stayed 1 night in Sep 2023

10/10 Excellent

Akihisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの接客は見習うことが多いです。 お客に恥をかかせない言葉のチョイスは、後で気が付きます。設備においても無意識に心地良さを感じる計算された気遣いには感銘を受けました。 そういうおもてなしを見つける楽しさもありつつ、スタッフの気が付いてくれるかな、というお客に対しての挑戦(笑)も楽しみの1つとなりました。

10/10 Excellent

Sayoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました
Stayed 1 night in Nov 2024

10/10 Excellent

Yunmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

JONGWON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절한 서비스가 감동적입니다 시설의 고급스러움이 최상급입니다 클럽 라운지의 음식이 매우 맛있습니다 최상급 도심 호텔의 정석입니다
Stayed 3 nights in Feb 2025

10/10 Excellent

Jin Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025