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Cayres Suites Surdo

4.0 star property

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Family Apartment | Terrace/patio
Family Apartment | Living area
Apartment, 1 Bedroom | Private kitchen
City view
Apartment, 1 Bedroom | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
18 Rua do Surdo, Funchal, 9000-223
  • Place, Funchal Marina
    ‪3 min walk‬
  • Place, Quinta das Cruzes Museum
    ‪3 min walk‬
  • Place, Funchal Farmers Market
    ‪9 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room

Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Cayres Suites Surdo

This apartment building features ATM/banking services and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area.
Cayres Suites Surdo offers 2 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

During your stay at Cayres Suites Surdo, you're just a quick walk from Town Square. Free WiFi in public areas and a roundtrip airport shuttle (surcharge) are available. Built in 2017, this upscale apartment building has 2 apartments on 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a furnished patio, and a dining area
  • Free WiFi
  • Services include luggage storage
  • Steps from Church of Sao Pedro and Frederico de Freitas Museum
  • Airport shuttle service available for a fee
As a guest of Cayres Suites Surdo, you'll find shopping on site and an ATM. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Funchal apartment.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 2.60 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's games

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished patio

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Blackout drapes
  • Free local calls
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • In a historical district
  • In the city centre
  • Near the airport

Things to do

  • Designer stores
  • Shopping

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 floors
  • 2 units
  • Built in 2017
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: EUR 2.60 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Cayres Suites Surdo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number 58751/AL, 58755/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cayres Suites Surdo Apartment Funchal
Cayres Suites Surdo Apartment
Cayres Suites Surdo Funchal
Cayres Suites Surdo Funchal
Cayres Suites Surdo Apartment
Cayres Suites Surdo Apartment Funchal

Cayres Suites Surdo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort, communication

Ideal Apartment

We thoroughly enjoyed our time at Cayres Suites Surdo. The location is excellent, there are some lovely restaurants and cafes nearby. Ronald the manager could not have been more helpful. Would wholeheartedly recommend this apartment to anyone.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Really well located in the old city center. Good place to explore old Funchal on foot. Clean and well equipped
Stayed 7 nights in Jul 2021
Verified

2/10 Terrible

Niko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

First of all, we booked Cayres Suites surdo which is supposed to be better and closer to central location but manager emailed us last minute saying they had problem with booking and was not able to accommodate us. They wanted us to stay at Quinta Miramar, sister property instead. We had no choice due to flights all booked. The picture of Quinta Miramar is very misleading (the pool on 3rd floor which the key provided did not work). The room was very dark. Garden view is the view of the rock wall. The room was very outdated, rundown, and in poor condition. Wood floor in bedroom was creaking and fell like they were about to fall out. Outdated kitchen appliances that were straight out of the 50s. No toiletries (out of hand soap, shampoo, and shower gel). No basic standard things with every stay like coffee or tea. NO housekeeping provided but charge a cleaning fee if trash is not taken out or kitchen not cleaned. Dirty mugs with visible stain/dried solid stuff that I had to wash by hands due to the cleaning fee imposed. NO SAFE, NO AC or heater (only 1 fan available). The apartment was 15 mins away from old town and close to bus stop but bus runs every 30 mins and out often full which driver would refuse to stop. We would never stay there again or deal with the same company. We had a feeling they intentionally took our money for the nicer apartment but last minute placed us in the terrible one. Hotels.com customer service was not able to reach them either despite multiple trials
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment for a visit on Madeira. Highly recommended!
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre, communication facile. Très bon emplacement À recommander
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Very nice and stylish apartment in the center of madeira. The communication to the property manager Ronald was very pleasant and flexible. We were allowed to stay till 3 o‘clock at the apartment at the checkout day. The kitchen is well equipped and the livingroom is generous. - there is no air conditioner and in bath- and bedroom there is only a tiny window. It also had very little storage space for the clothes and bagage. But all in all we have enjoyed it very much and we would recommend this apartment to other couples, for sure! Thanks Ronald!
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location and cleanliness were excellent, also very good security.Tge internet was ok, not great. However, there is NO air conditioning and no cross breeze from the windows so it’s pretty much stifling hot inside. It’s actually cooler outside than inside the apartment. Also leaving the windows open lots of mosquitoes came inside. Communication with the owner was good yet it took 4 days for his colleague to come and bring a couple of items. Literally there was one toilet roll for our 10 day stay, no tea or coffee, no sugar, no basic items that are standard in every apartment I’ve stayed in. Would I stay again, definitely not as it’s very uncomfortable with NO air conditioning. There was a pedestal fan yet it was useless. Because there is a 2 bedroom apartment next to this one that’s air conditioned I thought this apartment was too, sad mistake of mine.
Stayed 10 nights in Jun 2019
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really nice conveniently located in the center of Funchal. I recommend this place.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect apartment with beautiful garden

Absolutely loved this 2 bedroom appartment.. beautifully decorated to a high standard and in the best location of Funchal.. I booked it specifically for the garden and I wasn’t disappointed, loved it.. travel to Madeira a lot and have stayed all over the island and this is my favourite.. stayed in February, coming back next week but had to book elsewhere as this wasn’t available ☹️Would recommend 100%
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Very well kept and clean, making our stay just wonderful. Close to most restaurants, places of interests, supermarkets and easy access to buses. The Marina is just close by and its a bliss just going for a walk. Ronald is most helpful with our airport transfers and with questions pertaining to visits. Highly recommended.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, but this is not the old town I thought it was. Clean, comfortable, welcoming arrival :)
Stayed 10 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Great hotel/ suite we had 2 bedrooms, 2 balconies for a very reasonable cost. Would recommend and would return. Very good.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely apartment

Lovely apartment right in the centre of Funchal. Really good for a couple. Very clean, with a nice seating area outside. We enjoyed our stay very much and would love to go back.
Stayed 14 nights in Nov 2018
Verified

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional value for money.

I can not recommend this place enough. The house is finished to an amazing standard and no expense spared. We travelled with 3 children ( aged 9,7 & 8 Months ). And there was plenty of room for us all. We had asked for a travel cot through Expedia but this message wasn’t passed on to the owners. So no travel cot. But one was quickly arranged for us. No issues. The house itself had washing powder to use with the washing machine so we had cleaned all out clothes before our return journey which was very handy. Hair dryer, towels, shampoo and shower gel are all provided. There was a hidden bathroom in the front bedroom with the kids loved. The air con works wonders. WiFi is throughout. Although the black folder manual left in the front room needs updating I.e the password for upstairs is different and we only knew this from the sign behind the door not the book. The outdoor space is very private. And you feel so safe and secure there. We took a paddling pool with us and put it in the terrace. There was still plenty of room. There’s also an outdoor shower which was so handy. The house itself is in an amazing location. Not far at all from anything. But on a lovely quiet street. We arranged transfer to the airport through our booking and that was seamless. We have a rule that we visit a different country each holiday. But this has honestly questioned that. And we will definetly be back. Thank you we will be recommending this place to everybody I know.
Stayed 7 nights in Jul 2018
Verified

8/10 Good

amande

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bon établissement (pour appartement une chambre)

Très bien située, proche centre ville et port, toute commodité disponible, appartement très propre, attention pas de climatisation pourtant indiqué sur le site internet, aucun accueil, personnel inexistant, uniquement contact téléphonique
Stayed 8 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes und neues Stadthaus.

Wir haben uns vom ersten Moment an pudelwohl gefühlt. Alles ist wunderbar, sauber und neu und man fühlt sich wie zu Hause. Es wurde wirklich bei allem (von Komfort der Betten und Bettwaren) bis zur Ausstattung der Bäder Und Küche Wert auf Qualität gelegt. Das einzige, was wir vermissten, war ein Wäscheständer und der versprochene Grill aber das ist Jammern auf sehr hohem Niveau. Ich würde jederzeit wiederkommen. Wir hatten herrliche 10 Tage.
Stayed 10 nights in Jun 2018