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Pestana Grand Premium Ocean Resort

5.0 star property

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Photo gallery for Pestana Grand Premium Ocean Resort

Exterior
Creator video
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Suite, Sea View
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
23 Rua da Ponta da Cruz, Funchal, 9000-103
  • Place, Centro Comercial Forum Madeira
    ‪2 min walk‬
  • Place, Formosa Beach
    ‪9 min walk‬
  • Place, Lido Bathing Complex
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room (Land View)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | View from room

Suite, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room, Partial Sea View

View from room

Double or Twin Room, Partial Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Partial sea view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Land View | Extra Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room (Land View | Extra Bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is €187
includes taxes & fees
26 Apr - 27 Apr
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About this property

Pestana Grand Premium Ocean Resort

This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pestana Grand Premium Ocean Resort offers 177 accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Pestana Grand Premium Ocean Resort. During your stay, you're just a quick walk from Centro Comercial Forum Madeira. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi
  • The 3 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Centro Comercial Forum Madeira and 8 minutes by foot from Formosa Beach
  • Airport shuttle service available for a fee
Pestana Grand Premium Ocean Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Pestana Grand Premium Ocean Resort. Parking is available for a fee.

This 5-star Funchal hotel is smoke free.

Restaurante Atrium - This restaurant serves breakfast and dinner.
Restaurante Au Tagine - This restaurant specializes in Moroccan cuisine and serves dinner only. Open daily.
Trattoria La Fontana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pool Bar - This bar specializes in Mediterranean cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Pool Bar
  • Restaurante Atrium
  • Restaurante Au Tagine
  • Trattoria La Fontana

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Drinks are not included for half board rate bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3975
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 584 reviews
Rating 8 - Good. 208 out of 584 reviews
Rating 6 - Okay. 31 out of 584 reviews
Rating 4 - Poor. 10 out of 584 reviews
Rating 2 - Terrible. 9 out of 584 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Omer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is very old fasion. The food in both breakfast and dinner was very dissapointing - not wjat would you expect from a 5 stars hotel. The air conditionin the room was noisy. Check-oit took a lot of time. The staff in the reception was not so kind.
Stayed 3 nights in Nov 2025

10/10 Excellent

Arbind Kumar

Stayed 4 nights in Sep 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and on the whole we enjoyed our stay. The location is fabulous, right on the coast, the gardens and grounds were lovely and well maintained. The rooms were big, and nice balcony and outlook. The cleanliness of the hotel was superb, I’ve never seen such a clean pool area, loved being in the pool! Cleaning of room was great and friendly staff. 2 negatives that have to be stated to give a true reflection of the hotel… the food is definitely sub par, we had the buffet 2 nights and 3 nights in the Al a carte dining. Only one of which was decent. We ate out the last 5 nights. The breakfast is ok, but nothing special. It has to be stated otherwise people may be disappointed with this being branded as a 5 star, the food is probably 3 star at best. The other minor issue was that the beds were relatively soft, however this is more personal preference than anything else. Overall don’t expect a 5 star but we were prepared for it being more 4 star than 5,l star, we did enjoy our stay once we had decided we would have our evening meals out with the hotel.
Stayed 10 nights in Sep 2025

8/10 Good

NALINI

Travelled with family
Liked: Cleanliness
We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!
Stayed 5 nights in Sep 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Trushna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great beach hotel.
Stayed 7 nights in Sep 2025

8/10 Good

Pradeep kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Aug 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another island trip

Overall this is not what you would expect from 5 star hotel. Especially for the price that we paid we expected a bit more. Food was very good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Alan

Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and all decor was like knew.The staff were excellent and very helpful. The room was cleaned every day and the furniture was like knew.There was always plenty to eat and would suit all tastes. We had an excellent holiday with no downsides.
Stayed 7 nights in May 2025

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Stayed 6 nights in May 2025

8/10 Good

Karl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing's unique about this property! Food is good but the selection is poor.
Stayed 7 nights in Apr 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Helgi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Kamini

Stayed 3 nights in Jan 2025

10/10 Excellent

Mikhail

Stayed 5 nights in Nov 2024

10/10 Excellent

Eugen Horia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony and from the pool/dinning section.
Stayed 5 nights in Sep 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outside areas are lovely - the building could do with some work.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Lovely seawater pool.
Stayed 10 nights in Aug 2024

8/10 Good

Alison

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Oleksandr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great team , very helpful. Property needs updating.
Stayed 4 nights in Feb 2024