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Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Lobby
Indoor pool
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Place, El Morro Theatre
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(103 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Chair With Ottoman

Bathroom

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

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About this property

Best Western Gallup West

Hotel in Gallup with free breakfast and a fitness center
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Best Western Gallup West gets good marks from our customers. During your stay, you'll be close to Rio West Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Rio West Mall and 7 minutes from Plaza del Norte
  • Cats and dogs welcome for a fee
Best Western Gallup West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Gallup West. Self parking is free.

This Gallup hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 714 out of 1234 reviews
Rating 8 - Good. 321 out of 1234 reviews
Rating 6 - Okay. 105 out of 1234 reviews
Rating 4 - Poor. 49 out of 1234 reviews
Rating 2 - Terrible. 45 out of 1234 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Liked: Cleanliness
Just okay. If you need a place to rest for the night, this place will be fine.
Stayed 1 night in Sep 2025

6/10 Okay

Monica

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad overall, nice clean and spacious rooms. Decent breakfast. Beds were a bit hard for my liking but not terrible. Biggest let down was we went to use the indoor pool and it was A. Freezing and B. Slightly green like it was imbalanced. There were also some men just sitting in the pool area staring, not using the pool but just sitting and staring. Made me uneasy.
Stayed 1 night in Sep 2025

10/10 Excellent

Christof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice-

Good clean hotel, good location.Close to twenty four hour new convenience store. They were very polite and had my room ready.When I arrived very late in the AM. Hotel clerk was awake and very nice. Upon leaving all the room service, people were very kind and friendly as I departed... same with the frondesk clerk...
Stayed 1 night in Sep 2025

10/10 Excellent

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional employees make the difference to weary

Best Western is pretty consistent in their quality in everything but what we like is how friendly and helpful their staff is. Especially nowadays when people are just so unwilling to even smile at you. It means a lot, and that’s why we have decided from now on Best Western is our first choice, no matter where we travel in the world. We checked in here in Gallup, New Mexico, and the gentleman that checked us in was exceptionally warm and kind. We booked online a King room and there was none available, but it didn’t matter because he was so warm and friendly. Thank you best Western for looking for exceptional people to work for your company.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great place to lay your head. Clean, comfortable! Good morning breakfast Included. Friendly staff. Highly recommended.
Stayed 1 night in Sep 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower head was messed up. Grout needed attention. The guests upstairs where stomping, running, and jumping all night.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and good for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is not up to par with other Best Westerns. Our deadbolt didn’t work which made me very nervous. Staff is friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just off 40. Clean and comfortable. Fast elevator! Parking may be a walk for some.
Stayed 1 night in Sep 2025

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The girl that checked us in was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, both in the lobby, common areas, and the room. Breakfast was excellent. Easy access on and off I-40, with gas/truck stops nearby. Small town with friendly citizens. I would highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor maintenance, overwhelmed night staff

Overall it seemed clean in the room. The pool room was very warm, the pool was warm and not very clean. The biggest issue was the drain the tub/shower. It worked extremely slow. Backed up about 6 inches of water when my daughter took a shower, then took an hour to drain. I went to front desk to let the know the problem and the staff was dealing with a group that apparently didn’t have correct reservations; tensions were high in the room so we just decided to “tough it out”. I took a shower in another room that my parents were staying in (traveling on a family vacation). As we checked out in the morning my wife let the staff know our issues, they seemed they didn’t care and simply indicated to my wife that “well, you booked through a third party”
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
On the west side but brand new and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Quiet rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the interstate making access easy.
Stayed 1 night in Sep 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best feature for this property is the fact that it's right off the freeway. Quick access to the interstate without the hassel of traffic. Its a quiet place to stay despite the freeway traffic. One can slightly hear the train but that's occasional. We were pulling trailers and didn't have an issue finding parking space for it. If you dont' want to deal with the rest of Gallup, this would be the place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except it would be nice if the parking lot was a little bigger.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gloriann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fast service and the beds were comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff! Although easy on and off of I40, do drive down to Gallup! A hidden gem off of old Route 66!
Stayed 1 night in Sep 2025

10/10 Excellent

Alisa, Valley Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and everybody was super nice. It was worth driving a little out of town.
Stayed 1 night in Sep 2025