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Comfort Inn Gallup I-40 Exit 20

2.5 star property

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Photo gallery for Comfort Inn Gallup I-40 Exit 20

Standard Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Fitness facility
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1440 W Maloney Ave, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min walk‬
  • Place, Richardsons Trading Company
    ‪1 min drive‬
  • Place, Gallup Cultural Center
    ‪2 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite 1 King Bed, Sofa, Wet Bar, Non-Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite 1 King Bed, Sofa, Wet Bar, Non-Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Queen Beds, Accessible, Non-Smoking

Standard Room 2 Queen Beds, Accessible, Non-Smoking

Standard Room 2 Queen Beds, Accessible, Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Gallup I-40 Exit 20

Along with a fitness center, this smoke-free hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn Gallup I-40 Exit 20 offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Gallup I-40 Exit 20. During your stay, you're just a quick walk from Rio West Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Rio West Mall and a 2-minute drive from Plaza del Norte
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Gallup I-40 Exit 20. Free self parking is available.

This Gallup hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
The following facilities are closed on Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Gallup
Comfort Inn Hotel Gallup
Gallup Comfort Inn
Comfort Suites Gallup Hotel Gallup
Comfort Inn Gallup Hotel
Ramada Gallup
Ramada Limited Gallup Hotel Gallup
Comfort Inn Gallup
Comfort Gallup I 40 Exit 20

Comfort Inn Gallup I-40 Exit 20 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The evening desk staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good. have stayed here before.
Stayed 1 night in Dec 2025

8/10 Good

Tanya

Liked: Staff & service
Need more snacks.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had clean, comfortable rooms (we had two rooms). The staff wasn't overly friendly, but they seemed focused on their jobs and remained professional. The rooms were spacious, had mounted shampoo, conditioner, and body wash on the shower wall that were well stocked. We had a delightful breakfast that was included in the very reasonable price of the room.
Stayed 1 night in Dec 2025

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, amenities
Woke up at 235am to 3 adult bed bugs n found two tiny bedbugs Asked for refund no refund as manager was not in to authorize when hotel.com requested for the refund
Stayed 1 night in Dec 2025

8/10 Good

Kenra

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Stefani

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Betina

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy! Even though they didn’t mention a 3rd party booking fee, it was returned. Overall nice room and clean! Will definitely book here again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities
great stay
Stayed 1 night in Sep 2025

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, amenities
We has a good night sleep the room was clean the bed is comfy, the staff was cheerful, we were greeted very nicely, they answered are questions
Stayed 1 night in Nov 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities
The hotel was quite and relaxing.
Stayed 1 night in Nov 2025

8/10 Good

Kenneth C

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel refurbished done well, room was clean and comfortable. They redid the bathrooms, just wish they had made the extra effort in pulling out the tubs and replacing with walkin showers.
Stayed 1 night in Nov 2025

10/10 Excellent

Ebony

Stayed 1 night in Nov 2025

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like any hotel along a major Interstate, people are checking in and checking out at all hours of the day and night. We checked in at 10:45pm. At 3:00am, doors were slamming as travelers started leaving. Didn't get a great nights sleep, but the hotel itself was acceptable. The gal that checked us in was VERY nice.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice . Breakfast was below par
Stayed 1 night in Oct 2025

4/10 Poor

ALLAN

Disliked: Cleanliness, amenities, property conditions & facilities
All very disappointing
Stayed 1 night in Oct 2025

6/10 Okay

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed here for a night traveling home. Convenience and price. The gentleman at the reservation desk was awesome (Alex). Gave us a room that worked for us, showed us the best spot to park, was polite, friendly, professional and busy! The room itself, we love the non-carpet floor (we had our 2 xsmall pups), the beds squeaked every move you made (could ask the couple on the floor above or next to us). The toilet in the bathroom was not secure and coming away from the seal on the floor ( which I mentioned to the gal at the counter) someone will get hurt if not fixed.
Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The room was clean. I felt safe.
Stayed 1 night in Oct 2025