See all properties

Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Gallup I-40 Exit 20

Lobby
Premium bedding, down duvets, iron/ironing board, free WiFi
Lobby
Suite, 1 King Bed, Non Smoking
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1500 W Maloney Ave, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min walk‬
  • Place, Richardsons Trading Company
    ‪1 min drive‬
  • Place, Plaza del Norte
    ‪2 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, down duvets, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Gallup West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,234 reviews
The price is €85
includes taxes & fees
12 Feb - 13 Feb
Best Western Gallup West

About this property

Quality Inn & Suites Gallup I-40 Exit 20

Hotel connected to a shopping center in Gallup with 10 restaurants
This hotel features 10 restaurants, an indoor pool, and 3 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a hot tub, and coffee/tea in a common area.
Quality Inn & Suites Gallup I-40 Exit 20 offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Premium cable television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Gallup I-40 Exit 20. During your stay, you'll be connected to a shopping center, and just a quick walk from Rio West Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 2 coffee shops/cafes, and 3 bars/lounges
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 14 minutes by car from Red Rock State Park
  • Pets welcome for a fee
Quality Inn & Suites Gallup I-40 Exit 20 offers its guests an indoor pool and a hot tub. There are 10 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Quality Inn & Suites Gallup I-40 Exit 20 also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gallup hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1007 reviews
Rating 8 - Good. 253 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 79 out of 1007 reviews
Rating 2 - Terrible. 69 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

david

Travelled with family
Disliked: Staff & service, amenities
Room was advertised as accessible with a roll in shower there was no roll in shower and the room was not accessible any hand rails or accessibility aid where installed in unsafe and un-usable locations
Stayed 1 night in Oct 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome with the room the people the food the cleanliness the price complete package
Stayed 1 night in Nov 2025

8/10 Good

Jerilyn C

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The customer service.
Stayed 1 night in Nov 2025

8/10 Good

Jon, Colorado Springs

Good price for the room, the morning breakfast was a nice surprise - the only reason for a four star review was the all - night train horn from the close by train depot, that was the only downfall of the hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We didn't stay the night due to safety concerns. The door did not lock even with the deadbolt activated the door can be opened! Upon notifying the front desk, he said he "would check it out" but did not offer us another room. So, we checked out and will not return.
Stayed 1 night in Nov 2025

4/10 Poor

Marcella

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Pool had blood and used bandaids. They closed but didn’t clean till the next day.
Stayed 1 night in Nov 2025

10/10 Excellent

david

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Disliked: Amenities, property conditions & facilities
Worn out hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good area, friendly check in cant complain! I enjoyed the fact that i didnt have to take shampoo, conditioner, lotion just for an over night trip! This place was great for that and quiet too. Thank you for a great stay! We will book again with you.
Stayed 1 night in Nov 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is well lit, staff is friendly and efficient. Tv' could be brighter (no way to adjust on tv itself) get ready for a 3:00am train
Stayed 1 night in Nov 2025

8/10 Good

Winonah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes and yes! I was very surprised at how clean the rooms were also how comfortable the bed was. Also, the staff was very friendly especially the lady who was making the breakfast and keeping everything nice for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean. Great location as we were traveling with pet. Good breakfast. The gal serving breakfast was so very nice. I’m sorry I didn’t catch her name.
Stayed 1 night in Oct 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small but for the price and staying only 1 night it was adequate. Said room was clean. Desk agent could have been more welcoming. Upon coming in to register no one there, waited & looked around no one found. Finally after about 10 minutes he came. Lady in dining room who was setting everything up was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities
The room was at its cleanliness but when I turned the shower on, water was coming out from the faucet and the water was not draining. Maintenance needs to do a minor fix to that faucet and clogged drainage, need better channels on the also, too many channels on Medicare. Overall my stay was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Marline

Liked: Cleanliness, staff & service, amenities
Very nice clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service
Parking in front of the room was nice but it was a handicap room with a tub shower which was not convenient at all. Had to drive to the front office to get access to anything which being handicapped was not good.
Stayed 1 night in Oct 2025

4/10 Poor

Lawrence

Liked: Amenities
Disliked: Property conditions & facilities
There was a bed box spring support that stuck out on the side of my bed...which cut my leg.
Stayed 1 night in Oct 2025

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean. Really nice people. Good breakfast. The one and only complaint is the bed was horrible.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy J

Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are old and depressing. It’s fine for a road stop but wouldn’t recommend. The staff and check in however are super nice and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Connie

Very disappointed

The room is so old & rundown. I stay quality ends all the time and this is the worst one I've ever stayed in. The staff was all very friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Vital, Winnetka

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay there are bed bugs
Stayed 1 night in Oct 2025