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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3.0 star property

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Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort by IHG

An indoor water park with various water features and slides.
Property video
Front of property
BBQ/picnic Area
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
404 Airport Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications)

Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications) | Living area

Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications)

  • 63 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Signature Villa, 2 Bedrooms

A living room with a fireplace, television, and comfortable seating.

Signature Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 109 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Signature Villa, 4 Bedrooms

Signature Villa, 4 Bedrooms

Signature Villa, 4 Bedrooms

  • 165 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 King Beds

View all photos for Signature Villa, 3 Bedrooms

A living room with a fireplace, television, and comfortable seating.

Signature Villa, 3 Bedrooms

  • 224 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

View all photos for Villa, 1 Bedroom

A cozy living room with a fireplace, a dining table, and a sofa.

Villa, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

A cozy living room with a sofa, coffee table, and a lamp. There is a dining area with chairs and a table in the background.

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Standard Room, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a ceiling fan, and a window with curtains.

Standard Room, 2 Bedrooms

  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

A hotel room with a large bed, a wooden headboard, a television, a chair, and a window with curtains.

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Club Vacations Smoky Mountain Resort by IHG

An indoor pool, an outdoor pool, and a 24-hour business center are available at this smoke-free hotel. Additionally, a business center, a children's pool, and concierge services are onsite. Housekeeping is not available.
Holiday Inn Club Vacations Smoky Mountain Resort by IHG offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you're just a quick walk from Gatlinburg SkyPark. Enjoy features like an indoor pool, a 24-hour business center, and 2 hot tubs.
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes 2 hot tubs
  • Within a 10-minute walk of Arcadia and Gatlinburg Space Needle
  • Local-area shuttle service available for a fee
As a guest of Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you'll find 2 hot tubs, a waterslide, an indoor pool, and an outdoor pool. You'll find a 24-hour business center on site. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Club Vacations Smoky Mountain Resort by IHG.

This 3-star Gatlinburg hotel is smoke free.

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from August 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.91 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 495 reviews
Rating 8 - Good. 120 out of 495 reviews
Rating 6 - Okay. 25 out of 495 reviews
Rating 4 - Poor. 12 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we were staying longer!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Hot tub should have been cleaned more
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was great. Everything was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

leonel

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
room was great and location was perfect but the 2 elevators stayed busy with construction work.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family stay

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and laundry was fresh clean.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Crushondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom has a timeshare here and have stayed multiple times, we love it here!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Shalisha

Liked: Cleanliness, amenities
Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and will be back
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Daisyri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best to stay whole family have kitchen you can cook food so save some money eating outside
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was a just married getaway. Everything and everyone was great.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed our stay. Indoor pool was cold..
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Upon check in I was told outside travel sites (expedia) overbooked the hotel so I was downgraded to a 1 bedroom with 5 people. It was supposed to be a two bedroom. I was disappointed to say the least and feel a partial refund is in order as I paid the price of a two bedroom suite.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

RANJITHKUMAR

It’s very good option to stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blissful

Wonderful
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Near pancake house
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2025
Verified

8/10 Good

pinkee

Liked: Cleanliness, amenities
We stayed in the Villa it was Very nice only complaint is that the oven didn’t work
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely recommend staying again!

First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.
Stayed 1 night in Jul 2023