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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3.0 star property

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Photo gallery for Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Resort view
1 bedroom, in-room safe, blackout curtains, iron/ironing board
BBQ/picnic Area
Full-sized fridge, microwave, oven, stovetop
Indoor pool, outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pool
  • Hot tub
  • Air conditioning
  • Business services

Explore the area

View in a map
404 Airport Road, Gatlinburg, TN, 37738
  • Gatlinburg Space Needle
    ‪8 min walk‬
  • SkyPark
    ‪9 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Room, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(5 reviews)
  • 106 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Room, Accessible (Roll-In Shower) | Living area

Room, Accessible (Roll-In Shower)

  • 63 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Signature Room, 3 Bedrooms, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Signature Room, 3 Bedrooms, Non Smoking

  • 224 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Standard Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Bedrooms, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Signature Room, 2 Bedrooms, Non Smoking

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

Signature Room, 4 Bedrooms, Non Smoking

  • 165 sq m
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • 106 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Family-friendly hotel with 2 hot tubs and a 24-hour business center
An indoor pool, an outdoor pool, and a 24-hour business center are available at this smoke-free hotel. Additionally, a business center, a children's pool, and concierge services are onsite. Housekeeping is not available.
Holiday Inn Club Vacations Smoky Mountain Resort by IHG offers 136 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

30-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you're just a quick walk from Gatlinburg Space Needle. Enjoy features like an indoor pool, a 24-hour business center, and 2 hot tubs.
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, a 24-hour business center, and a gift shop
  • Onsite recreation includes 2 hot tubs
  • Within a 10-minute walk of Arcadia and Gatlinburg Space Needle
  • Local-area shuttle service available for a fee
As a guest of Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you'll find 2 hot tubs, a waterslide, an indoor pool, and an outdoor pool. You'll find a 24-hour business center on site. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Club Vacations Smoky Mountain Resort by IHG.

This 3-star Gatlinburg hotel is smoke free.

Languages

English

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from August 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.09 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 469 reviews
Rating 8 - Good. 115 out of 469 reviews
Rating 6 - Okay. 22 out of 469 reviews
Rating 4 - Poor. 11 out of 469 reviews
Rating 2 - Terrible. 11 out of 469 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping
Stayed 2 nights in May 2025

10/10 Excellent

Leisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

Tim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.
Stayed 2 nights in Mar 2025

10/10 Excellent

Treyla

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blissful

Wonderful
Stayed 2 nights in Mar 2025

2/10 Terrible

TRUTH &

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon
Stayed 3 nights in Feb 2025

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only thing I didn’t like was the indoor pool and shallow hollow was freezing cold and the kids couldn’t even enjoy the water at all. I figured it would be heated but it wasn’t.
Stayed 2 nights in Feb 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.
One bedroom villa from front door
One bedroom villa
One bedroom villa
Balcony from one bedroom villa
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful room and view...

Stayed 3 nights in Feb 2025

10/10 Excellent

martha

Stayed 6 nights in Jan 2025

10/10 Excellent

Daisyri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best to stay whole family have kitchen you can cook food so save some money eating outside
Stayed 1 night in Feb 2025

8/10 Good

angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed our stay. Indoor pool was cold..
Stayed 3 nights in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

saudi marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MARIA

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!