See all properties

Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

An indoor water park with various water features and slides.
Exterior
A buffet with labeled food stations including omelets and cheese.
A spacious lobby with a central seating area, multiple tables, and a high ceiling with recessed lighting.
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪6 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (LEISURE)

A bed with white bedding and a wooden headboard.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a kitchenette.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a coffee maker.

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 2,345 reviews
The price is €99
includes taxes & fees
31 Aug - 1 Sept
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

An indoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express Gatlinburg Downtown by IHG offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Holiday Inn Express Gatlinburg Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg SkyPark. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, meeting rooms, and a gift shop
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg SkyPark
  • Local-area and theme park shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An indoor pool, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown by IHG. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (229 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 16.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Izaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, the breakfast was amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the indoor water park for my kids, very convenient location so we could walk to most of the places we wanted to go, and loved waking up to a nice breakfast buffet every morning.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect with kids.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very roomy and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in. Excellent for kids and teens who enjoy indoor waterparks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay all around!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great location, excellent amenities very friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and room, friendly staff, great swimming pool and water park
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, and the Splash Hollow (indoor water feature) great for the kids/grandkids!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Clean, great bed, great breakfast!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. The whole family has fun on the water slides and pool. It is great to keep the kids satisfied when we are exhausted and don’t want to be out shopping and sightseeing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Imonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the indoor splash pad! And it was so close to the strip
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, spacious rooms, great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very nice amd clean, the staff was always nice and pleasant. The guys at the front counter was great. Very well recommended and pleasure to be there. My next trip will be here with you all
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mike

Room was clean, the property was close to attraction, Staff was friendly and answered all questions
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean and breakfast was great. Receptionist LeeAnna went out of her way to help us with car issues!! Easy on and off the hwy. Quiet at night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Yes we really enjoyed it
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay clean, friendly, great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great! Staff was nice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness
Very clean, super nice hotel staff, and comfortable room. The Breakfast bar was nice, clean, plenty to eat and nice staff. This hotel is within comfortable walking distance to downtown Gatlinburg.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amber M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for all ages
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cristopher

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Feb 2026