Quality Inn & Suites Gatlinburg North

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Seasonal outdoor pool
Exterior
Exterior
Free continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Hillbilly Golf
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites Gatlinburg North

Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Quality Inn & Suites Gatlinburg North. During your stay, you're just a quick walk from Hillbilly Golf. Features include free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn & Suites Gatlinburg North. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Gatlinburg North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marilan

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back. Love our 12am welcome community the black bear across the street from where we parked. It was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, the room and views were gorgeous. The elevator could use a little upkeep as sometimes the door would not close all the way and would take a few times opening and closing. The staff was very friendly and professional.
Stayed 3 nights in Dec 2025

8/10 Good

Melisaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival we were checked in early, when I got to the king suite there the room was cold and noticed a gap under the door with cold air pouring under, had to turn the heat up to 80 to attemp to keep the room somewhat warm, putting two towels at the door to stop the cold air flow, going to shower the heat lamp didn’t work, no smoke detector in the room as it was torn off the wall, loudness throughout the entire night. First time ever having to pay a pet fee with my stay here. This place has definitely gone down with cleanliness and gratitude. This will be my last stay here as my family and I have stayed here for several years.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2025

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Juan Pablo

Stayed 3 nights in Dec 2025

4/10 Poor

Terrie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have 2 good things to say about our stay. First we felt safe and second the room was clean. Room and hotel is out dated. Breakfast was poor and coffee was terrible. Also you have to go to second floor to get it. The pillow top mattress is about 1/4 inch thick so no it’s not so comfy. Vending machines on 1st floor was out of order and had to go to fourth floor vending machine to get drinks. Not very private patios on 1st floor. And ours had only view of the office no Mountain View. If you have noisy neighbors or neighbors with barking dogs you hear everybody and their dogs. Our room door has about 1/8 inch gap where wind constantly blew in the room. We had no pets but pretty sure we were in a room used for pets due to the scratches on bathroom door. We paid for 2 queen beds and got 2 full beds instead. Fridge was not very cold. One bed mattress cover was ripped and torn in one corner. We had two lights out. Parking wasn’t good either. Gas fireplace was nice. Overall it wasn’t what we expected from pictures and information on website and would definitely not rent again.
Stayed 2 nights in Dec 2025

6/10 Okay

Kenny

Travelled with family and small children
Disliked: Staff & service
Breakfast was absolutely horrible.
Stayed 3 nights in Dec 2025

6/10 Okay

Ashley

Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Convenient location, clean room, quiet, hot breakfast. Could use some minor upkeep (bathroom caulking, toilet flusher).
Stayed 3 nights in Dec 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities
Room was clean. The breakfast was good.
Stayed 2 nights in Dec 2025

6/10 Okay

Tony

Stayed 3 nights in Nov 2025

10/10 Excellent

Kasey

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Tressie

Stayed 3 nights in Sep 2025

6/10 Okay

Marlene

Disliked: Property conditions & facilities
The balcony was nice and so was the fireplace and jacuzzi tub.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Room was excellent very clean, man who checked us in was very nice and very informative, great place.
Stayed 1 night in Dec 2025

8/10 Good

Reyna Jane

Liked: Cleanliness
It is clean and it is spacious.
Stayed 2 nights in Nov 2025

6/10 Okay

Kenneth, Orlando

Travelled with family
I was ok for the price , need definitely upgrades in the rooms
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with family, Travelled with pets
Liked: Amenities
The hotel is a little old but the rooms are huge. Everything was clean. The front desk was very helpful. The beds were great and the fireplace was wonderful. Breakfast was a bonus and pretty good for a hotel breakfast. 2nd time staying here and will be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place
Stayed 2 nights in Nov 2025

6/10 Okay

Rody

Travelled with family
Room is good
Stayed 3 nights in Nov 2025

6/10 Okay

David

Liked: Staff & service
The fireplace was great. The room was clean, except for the floors. Staff was very nice. Balcony view just okay.
Stayed 3 nights in Nov 2025