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The Greystone Lodge on the River

Property class: 2.5

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Photo gallery for The Greystone Lodge on the River

An outdoor dining area with tables and chairs, a stone building with a 'REGISTRAR' sign, and a forested hillside in the background.
A swimming pool area with a water slide and a building in the background.
A spacious lobby with a stone fireplace, leather sofas, a wooden reception desk, and a chandelier.
A lodge with a stone facade, multiple roof styles, and a covered entrance.
A cozy living room with a stone fireplace, leather sofas, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg Convention Center
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

A hotel room with a bed, a desk with a television, a closet, and a bathroom.

Executive Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, a desk with a lamp, a chair, and a television.

Deluxe Double Room Single Use

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with a large bed, a television, a desk with a chair, a microwave, and a refrigerator.

Premium Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Quadruple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Executive Quadruple Room

9.4 out of 10
Exceptional
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Greystone Lodge on the River

Along with a 24-hour fitness center, this smoke-free hotel has a conference center and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and laundry facilities are onsite.
The Greystone Lodge on the River offers 241 accommodations with irons/ironing boards and blackout drapes/curtains. Cable television is provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
During your stay at The Greystone Lodge on the River, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Steps from Ripley's Aquarium of the Smokies and Anakeesta
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a children's pool, a waterslide, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 11:00 AM to 11:00 PM.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 405 reviews
Rating 8 - Good. 89 out of 405 reviews
Rating 6 - Okay. 21 out of 405 reviews
Rating 4 - Poor. 8 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely views, great breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Close to everything but yet felt like I was in the woods. Really enjoyed my stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect place to stay near river and wild life
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect for our visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, great location, nice breakfast
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was great walkable to most things we wanted to do
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - great location for walking to anything!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Isis N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the hotel very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the hotel has a good location too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location to almost everything….
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay there again. We loved it!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and very nice. The staff was super friendly and nice will definitely be staying there again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable! Able to walk everywhere we wanted to go and short drive to Pigeon Forge. Would stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to downtown. Able to walk to all the attractions and restaurants. Easy parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property makes it ideal for walking around Gatlinburg. The staff was helpful and friendly!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we expected. Central location is great. Would absolutely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. Almost center of town so you could walk anywhere. The property was clean and well maintained.
Stayed 3 nights in May 2026
Verified review

8/10 Good

saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent rooms. Breakfast can take some improvement though with a larger room space given the number of rooms they have on the property
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and willing to answer our many questions about getting around in Gatlinburg. The location of Greystone Lodge is great. We were able to catch the trolley right next to it.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Tina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property run down good location breakfast was terrible
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place -very close to everywhere!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great location. Breakfast was a bit limited but plenty of options within a short walk. Anakeesta is across the street.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is perfect. The rooms were spacious, parking was Easy and plentiful, staff was Friendly and Welcoming. Just a Great place to stay!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style hotel but clean and friendly staff. Very central
Stayed 2 nights in May 2026